Shipwell
Shipwell is transforming supply chains with better connectivity across people, systems and workflows
Austin, TX

Employee Engagement Associate at Shipwell

| Austin
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About Shipwell

Supply chains are disconnected, fragmented, and in the stone age. We believe the market has it wrong and we believe there is a better way. We can build the de facto platform and market network to connect, automate, and optimize the supply chains of the world. This is a multi trillion dollar opportunity. Today, Shipwell transforms your supply chain by combining digitized freight, real-time tracking, and an integrated partner network in one simple and responsive platform. We are working with the top companies in the supply chain to connect with our RestfulAPIs. Our platform uses machine learning to analyze over 100 million rows of real-time data every day, reducing waste and friction, delivering better business intelligence, and driving continuous improvement across our customer supply chains. Shipwell is proud to be recognized by industry experts as a leader in shipping and logistics, including FreightTech 25 and Forbes Next Billion Dollar Startup 2020. 

Our Culture

Shipwell is a fast-paced, high-energy start-up that strives to build the future of shipping every day. Diversity of thought and cross-department collaboration is very important to us. We deliver open, honest, careful communication and work as hard as we play. We create & deliver solutions that are revolutionizing the industry, which brings excitement and purpose to our work. If you are looking for a place that will help you tap into your best work-self and give you hands-on experience building something big, then we invite you to come and build the future of shipping with us! 

About the Role

This is an opportunity to join a growing People Operations team and develop your career along the way.  We are looking for someone in the Austin area who has a passion for people and helping them succeed.  This role can be 80% remote, but there will be a need from time to time to go into our Austin office to complete some parts of the jobs (1-3 days a month).  For somebody hungry and eager to learn more and grow their career in the People Operations function this is a great place to gain that experience.  We are growing rapidly and therefore constantly rolling out new processes and creating new things for our organization to continue to work, learn and grow to the best of their ability.  

What you’ll do when you get here:

  • Conduct new hire onboarding and orientation (twice a month).  You will be the first face and interaction our new hires will have with Shipwell.  Are you energetic and able to clearly communicate with new employees...helping guide them through their first week with the company!  This includes: 
    • Being able to communicate and set expectations with new hires prior to their start about the onboarding process.  
    • Ship equipment and set up calendar invites for new hire’s first week.  
    • Facilitate remote onboarding sessions via zoom ensuring all new hires have received into their computers, email setup, and other company accesses.  
    • Be able to communicate & handle various new hire set up needs.
  • Maintaining required new hire documentation in our HRIS platform (Bamboo) by auditing and effectively communicating with employees.
  • Own equipment inventory, shipping new hire equipment and sending pre-paid FedEx slips to any employee returning equipment.  Track all assets coming in and out.
  • Employee appreciation and recognition.  Celebrate company anniversaries, birthdays, company wins!!!  Be creative in building a culture of recognition.
  • Handle the offboarding process including conducting exit interviews, communication on final pay, return of equipment, vested equity, Cobra, and other pertinent information.
  • Do you love building company culture?  This role will help setup monthly virtual company wide team building events. 
  • Conduct engagement and pulse surveys.  Analyze the results/feedback and find ways to improve company culture.
What you need to have:
  • Bachelor's degree in Human Resources, Business Administration, or related field or equivalent experience
  • 2-3 years of experience in a Human Resources related position
  • Excellent communication skills and the desire to provide the highest level of customer service and satisfaction to Shipwell employees
  • Is able to work with confidential information and keep it confidential!
  • Enjoys building relationships
  • Great organizational skills, attention to detail, thrives when putting plans together
  • Can work independently and is resourceful in completing new projects with limited guidance

What is Preferred:

  • Experience creating and presenting orientation and training programs
  • HRIS experience
  • Experience working in a remote environment
  • Understands and can utilize GSuite docs
  • Startup experience

Why Shipwell:

  • 401k plan
  • Generous parental leave
  • Competitive salary and equity opportunity
  • Team building events and office competitions
  • Friendly, talented, and inclusive company culture
  • Health, vision, dental, teladoc, HSA, FSA, & Life insurance
  • Incredible growth opportunity at a fast growing company
  • Subsidized wifi, cell phone, and educational reimbursements
  • Receive an elite technology package to include a brand new MacBook Pro!

Here at Shipwell, we are a Remote Forward company. You have the opportunity to work within one of our office location cities (Austin and Chicago) or you can choose to be fully remote. 

Shipwell is an Equal Opportunity Employer and we will not tolerate discrimination or harassment of any sort. We do celebrate diversity and believe experience comes in different forms; many skills are transferable; and passion goes a long way. Diversity in our team makes for better problem solving, more creative thinking, and ultimately a better product and company culture.

Even more important than your resume is a clear demonstration of impact, dedication, and the ability to thrive in a fast paced and collaborative environment. Shipwell strives to have an inclusive work environment; so if you are hard working & good at what you do then please come as you are.  We want you to contribute, grow, & learn at Shipwell and we encourage you to apply if your experience is close to what we’re looking for.

We are looking forward to adding new perspectives to our team!


For more information about Shipwell visit shipwell.com, or connect with us on Twitter @shipwell, LinkedIn, and Facebook.com/Shipwellinc.

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Where we are

We're fully distributed, but our HQ is located downtown Austin where plenty of trendy bars, restaurants, and shops are located within walking distance

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • DjangoFrameworks
    • FlaskFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • SQLiteDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • FigmaDesign
    • CSSDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • Team GanttManagement
    • WordpressCMS
    • Google AnalyticsCMS
    • HubSpotCRM
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What are Shipwell Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Unconscious bias training
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Dependent Care FSA
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Our remote work program includes work from home Full-time remote for all positions. We give people the option to work in an office or fully remote - the choice is yours!
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Online course subscriptions available
Paid industry certifications

An Insider's view of Shipwell

What are some social events your company does?

Shipwell assumes you know how to do your job; outside of core office hours, you are allowed to set your own in-office times. Working from home to deal with a delivery or appointment is a simple notice to a manager, and you're encouraged to make use of the unlimited PTO!

David

Backend Engineer

What's the biggest problem your team is solving?

How a freight brokerage frees up cumbersome processes using technology! We strive to answer this question so people on the front lines can do more of what they do best. Our teams are the heaviest users and biggest advocates of Shipwell’s platform because it directly solves our industry-specific needs.

Andy

Carrier Compliance & Analytics Lead

What makes someone successful on your team?

What makes the team members on my teams successful is their ability to come in everyday with an amazing attitude, effort, and working together as a team!

Taryn

Enterprise Carrier Sales Manager

How do your team's ideas influence the company's direction?

Everyone on the team shows up with a unique perspective. We don't train people to be sales robots because sometimes new ideas can drastically improve how the entire team operates. That sort of ingenuity influences our entire company.

Laurel

Strategic Account Manager

How do you collaborate with other teams in the company?

Being a data scientist I spend about 50% of my time with stakeholders, customers, sales representatives, & the carrier success team, to understand how they work and how we can help them. One of the most important lessons I have learnt at Shipwell is that listening is key!

Anna

Associate Data Scientist

Jobs at Shipwell
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Carrier Sales Representative

Shipwell
Austin
6 days ago
+46
Communicate  and negotiate with carriers daily. Manage your book of business to achieve sales targets. Reach and exceed the required load coverage, app percentage , and margin goals.

Senior Sales Executive - Freight Sales

Shipwell
Austin
6 days ago
+46
Senior Sales Executive - Freight Sales About Shipwell Supply chains are disconnected, fragmented, and in the stone age. We believe the market has it wrong and we believe there is a better way. We can build the de facto platform and market network to connect, automate, and optimize the supply chains of the world. This is a multi trillion dollar opportunity. Today, Shipwell transforms your supply chain by combining digitized freight, real-time

Site Reliability Engineer (SRE)

Shipwell
Austin
1 week ago
+46
Our shared services team manages our platform, infrastructure, and documentation. We're a cross functional team that includes a PM, SREs, backend engineers, a technical writer, and a QA engineer. We focus on developer experience and help the product focused squads adopt new technologies and best practices. Our major initiatives include CI/CD, a centralized auth service, RBAC, a unified alerts process, SOC 2 compliance, contract tests, adopting GraphQL, and adding an API versioning service.

Pre-Sales Engineer

Shipwell
Austin
1 week ago
+46
Pre-Sales Engineer About Shipwell Supply chains are disconnected, fragmented, and in the stone age. We believe the market has it wrong and we believe there is a better way. We can build the de facto platform and market network to connect, automate, and optimize the supply chains of the world. This is a multi trillion dollar opportunity. Today, Shipwell transforms your supply chain by combining digitized freight, real-time tracking, and an

Senior Frontend Engineer

Shipwell
Remote
1 week ago
+46
About Us Supply chains are disconnected, fragmented, and stuck in the stone age. We believe the market has it wrong, and we believe there is a better way. We are building the de facto platform and market network to connect, automate, and optimize the supply chains of the world. This is a multi- trillion dollar opportunity.  Today, Shipwell transforms your supply chains by combining transportation management, visibility, and an integrated partner

Engineering Manager

Shipwell
Austin
1 week ago
+46
The Engineering Manager role provides you with a unique opportunity to join a high growth, third-party logistics company as we pivot into a record-breaking 3rd year. We need someone to own the end to end development of features which includes clarifying requirements, designing solutions, writing code and ensuring that features are well tested. The Engineering Manager is responsible for setting and communicating the technical direction of the team, mentoring and growing the team, removing roadblocks and communicating to stakeholders. We’re laying the foundation on which our industry will be reinvented; we’re looking for individuals who want to be part of a significant change. Ideas come from being an innovator and an amplifier, that strives to achieve more, for themselves and to enable greatness in others.

Frontend Engineer

Shipwell
Austin
1 week ago
+46
The Frontend Engineer role provides you with a unique opportunity to join a high growth, third-party logistics company as we pivot into a record-breaking 3rd year. We are looking for a strong individual contributor with a history of delivering high-quality and intuitive enterprise web applications and leading high-functioning frontend teams. Shipwell is seeking someone who is an approachable, dynamic leader and is willing to oversee the day to day operations of the frontend engineering team. We’re laying the foundation on which our industry will be reinvented; we’re looking for individuals who want to part of a significant change. Ideas come from being an innovator and an amplifier, that strives to achieve more, for themselves and to enable greatness in others.

Product Marketing Manager

Shipwell
Austin
2 weeks ago
+46
Core messaging and customer insight - You’ll create positioning frameworks + briefs, product sheets, and other materials that ensure we understand our customers to inform the product roadmap and position our released products. Product launches - You’ll build our go-to-market strategies and manage our product launch plans, working across the marketing, product, and sales teams to drive internal preparedness and external awareness, adoption, and lead generation.  Competitive analysis - You’ll keep tabs on other players in the TMS space, providing insights to our product team and creating messaging and campaigns to compete effectively in the market.

Solutions Architect

Shipwell
Remote
2 weeks ago
+46
As a Solution Architect with Shipwell you will be first and foremost customer focused!  You will succeed in this role if you are a highly technical individual who feels as comfortable working with tech leaders to map out software delivery initiative roadmaps as you do writing code. You will work with customers from the planning phase through maintaining the system. You will be their primary technical contact at Shipwell and establish relationships with admins and their tech leaders.