#Come2Q2 #Q2PeepsRule #Hiring #NowHiring #FinTechJobs #AustinJobs #ATXJobs
Austin, TX

End User Adoption Specialist at Q2

| Austin
Sorry, this job was removed at 5:05 a.m. (CST) on Sunday, February 20, 2022
Find out who's hiring in Austin.
See all Operations jobs in Austin
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Q2 is seeking a Data Analyst to join the Innovation Studio team. In this role, you will be responsible for supporting our end-user marketing team by building scalable and insightful reports and dashboards. This role will require collaboration across multiple functional teams in the business in addition to various partners in the Innovation Studio program. In this position you will have the opportunity to balance data analysis along with leveraging data insights and stories to influence the strategic direction of marketing programs we provide our financial institution customers to attract and engage end-users.

The candidate should possess strong verbal and written communication skills and deliver high quality results in a fast-paced environment. We are looking for a self-starter and an excellent team player, as we thrive on collaboration and cohesive team effort.


· Measure and report on the effectiveness of all end-user marketing programs.

· Partner with internal cross-functional teams and external data and technology vendors to test and build scalable data dashboards.

· Develop data strategy to support marketing analytics and enhance business intelligence needed to provide timely, insightful and action-oriented monitoring of marketing programs.

· Develop data-centric strategies to drive effective campaigns and achieve excellence in acquisition, engagement, and retention.

· Analyze results and make data-driven recommendations for optimization of future campaigns; automate any best practices as standard processes.

· Work closely with the Marketing, Product and Engineering teams to analyze traffic patterns, report behavior and trends and provide actionable insights to the stake holders.

· Collaborate with marketing and sales to turn data insights into compelling stories to support sales efforts

· Work on advanced analytics tasks like Attribution Modelling, Multi-touch channel reporting and predictive modelling.

· Drive, analyze and interpret AB tests and experiments using various methodologies to provide meaningful insights and help with decision making.

· Build and maintain dashboards and reports to track effectiveness and efficiency improvement over time and to guide future decisions.

· Extract data insights and correlations to assist in targeting, re-targeting, and cross-sell of FIs and end-users

Experience and Knowledge:

· Minimum of 5 years of experience in a data analyst type role.

· High-level attention to detail, accuracy, and organizational skills

· Experience in data visualizations and building scalable reporting tools.

· Proven track record of leveraging data & insights to drive business results.

· Proficient with Salesforce.com

· Proficient with Atlassian Confluence and JIRA

· Knowledge of Banking practices is helpful

· Proficient in Microsoft Office


At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

See More
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Where we are

Our HQ is in North Austin, near Lakeline Mall area with easy access to multiple highways and the Toll road.

Technology we use

  • Engineering
  • Product
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • Node.jsFrameworks
    • TensorFlowFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • TeradataDatabases
    • ConfluenceManagement
    • TrelloManagement
    • WrikeManagement

What are Q2 Perks + Benefits

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

An Insider's view of Q2

What are some social events your company does?

We host a variety of fun events appealing to our community of interest groups, ranging from an annual Dodgeball tournament benefiting JDRF Austin, to celebrating Diwali, to quarterly culture events following our townhalls that include something for everyone!


Sr. Community & Culture Champion

How has your career grown since starting at the company?

I started on Helpdesk, after 2 years got training and certification as Salesforce Administrator, now working in that role at Q2.


Salesforce Admin.

How would you describe the company’s work-life balance?

I had no idea when I decided to come to Q2 how much fun working here would be. While we work hard to drive big results, we also find opportunities to have a great time. This is the first work environment where I truly feel that I have found a supportive work family.


HR Business Partner

More Jobs at Q2