As passionate about our people as we are about our mission!
Austin, TX

End User Adoption Specialist at Q2 (Austin, TX)

Sorry, this job was removed at 5:05 a.m. (CST) on Sunday, February 20, 2022
Find out who's hiring in Austin.
See all Operations jobs in Austin
By clicking Apply Now you agree to share your profile information with the hiring company.

Q2 is seeking a Data Analyst to join the Innovation Studio team. In this role, you will be responsible for supporting our end-user marketing team by building scalable and insightful reports and dashboards. This role will require collaboration across multiple functional teams in the business in addition to various partners in the Innovation Studio program. In this position you will have the opportunity to balance data analysis along with leveraging data insights and stories to influence the strategic direction of marketing programs we provide our financial institution customers to attract and engage end-users.

The candidate should possess strong verbal and written communication skills and deliver high quality results in a fast-paced environment. We are looking for a self-starter and an excellent team player, as we thrive on collaboration and cohesive team effort.


· Measure and report on the effectiveness of all end-user marketing programs.

· Partner with internal cross-functional teams and external data and technology vendors to test and build scalable data dashboards.

· Develop data strategy to support marketing analytics and enhance business intelligence needed to provide timely, insightful and action-oriented monitoring of marketing programs.

· Develop data-centric strategies to drive effective campaigns and achieve excellence in acquisition, engagement, and retention.

· Analyze results and make data-driven recommendations for optimization of future campaigns; automate any best practices as standard processes.

· Work closely with the Marketing, Product and Engineering teams to analyze traffic patterns, report behavior and trends and provide actionable insights to the stake holders.

· Collaborate with marketing and sales to turn data insights into compelling stories to support sales efforts

· Work on advanced analytics tasks like Attribution Modelling, Multi-touch channel reporting and predictive modelling.

· Drive, analyze and interpret AB tests and experiments using various methodologies to provide meaningful insights and help with decision making.

· Build and maintain dashboards and reports to track effectiveness and efficiency improvement over time and to guide future decisions.

· Extract data insights and correlations to assist in targeting, re-targeting, and cross-sell of FIs and end-users

Experience and Knowledge:

· Minimum of 5 years of experience in a data analyst type role.

· High-level attention to detail, accuracy, and organizational skills

· Experience in data visualizations and building scalable reporting tools.

· Proven track record of leveraging data & insights to drive business results.

· Proficient with Salesforce.com

· Proficient with Atlassian Confluence and JIRA

· Knowledge of Banking practices is helpful

· Proficient in Microsoft Office


At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

See More
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.

What are Q2 Perks + Benefits

Q2 Benefits Overview

At Q2, we are as passionate about our people, as we are about our mission!
Q2 invests in our employee's success by providing robust employee health and wellness benefits.

Some Benefit Highlights include:
* Lifestyle Spending Accounts (For Gym, Babysitter, DogSitter etc.)
* Family Planning Benefits (Including Adoption Support)
* Parental Leave Benefit: New parents can enjoy 12 weeks of paid leave.
* Flexible Time Off
* HSA Matching Program
* 401K Matching Program
* Career Development Programs
* Active ERG Teams, Communities and Education
* Q2 Community and Philanthropy Programs
* Our You Earned it! Employee Rewards & Recognition Program:
These are points given between any employee recognizing great work or collaboration. The points are redeemed for products, or converted into cash donations for various charities of choice,. They can also be donated to our employee compassion fund. (See below)
* Q2 Employee Compassion Fund - Our employees donate to this fund, which is established for Q2 employees who may need short term assistance.

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Want to know more about our authentic culture and work environment?
Check us out at: https://www.q2.com/culture and explore jobs today.
We'd love you to join our super hero "Circle of Awesomeness" and be part of #Q2Peeps today!

Q2 hosts various employee recognition events, philanthropic activities and our communities events, as part of our mission to build stronger more diverse communities:
* Dodgeball for Charity! (We raised $102K- last year!)
* Q2 Spark (Part of our mission to support our communities, and the communities of our customers!)
* Q2 Philanthropy Fund! We have partnered with Austin Community Foundation to make it easier and more accessible for non-profit organizations to apply for grants from Q2, as part of our community support mission.
(Check out the Q2 Stadium Dreamstarter Program!)
* Annual Employee Appreciation Day!
* Our Annual Circle of Awesomeness Celebration (A full day's celebration of employee recognition for outstanding achievements!)

More Jobs at Q2

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about Q2Find similar jobs like this