Top Customer Success Jobs in Austin, TX
Passionate bilingual Spanish and English-speaking Customer Support Associate needed to help customers with product experience. Must be flexible, organized, cool under pressure, and growth-oriented. Work in a fast-paced environment in Austin, Texas.
Lead a team of 4-5 Public Sector Customer Success Managers, prioritize user feedback, hire and develop talent, analyze customer usage trends, develop strategic recommendations, and achieve team metrics for Public Sector customers in HigherEd, NFP, Gov't, Healthcare sectors.
CrowdStrike is seeking a Customer Value Manager to join the Worldwide Sales and Operations Organization, focusing on driving customer success through value proposition discussions and partnership success reviews. This fully remote position requires working with enterprise customers in North America to support new business acquisition, account retention, and growth.
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Q2 is seeking a Senior Customer Enablement Consultant to work directly with customers to help them fully adopt and utilize their solutions. Responsibilities include serving as a subject matter expert, leading customer programs, analyzing data, and driving value realization for customers.
The Support Specialist, Payroll is responsible for providing technical support and assistance to R365 Payroll clients. They will respond to support tickets, troubleshoot problems, and help customers understand payroll integration functionality. The successful candidate will have a high attention to detail, strong technical aptitude, and a passion for helping people.
Serve as a trusted advisor to ServiceNow partners, drive Practice growth strategies, collaborate with cross-functional teams, enhance quality metrics, provide insights to Alliance teams, track key metrics, support escalations, and be recognized as a thought leader in ITOM space.
Customer Care Specialist at Realtor.com supporting customers through phone and email channels, troubleshoot issues, provide guidance on rental processes, and create self-help solutions.
As a Client Success Associate, you will be responsible for managing load boards, scheduling appointments, tracking shipments, and providing timely updates to clients. You will also focus on developing skills within client success and maintaining strong customer relationships.
Seeking an Owner Relations Agent to join the Customer Support team. Responsibilities include answering owner inquiries, logging cases, building client relationships, and participating in cross-training. Requires 2-5 years of industry-related experience in revenue accounting and proficiency in Microsoft Office and oil and gas software programs.
Join Bonterra as a Tier 1 Support Specialist to provide expert assistance and top-notch customer support for Bonterra software users. Engage with customers through email, chat, and telephone channels, troubleshoot technical issues, and ensure accurate documentation of customer interactions.
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