Restaurant365
Helping restaurants thrive!
Austin, TX

Framework Onboarding Coach

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Restaurant365 is a rapidly growing SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, all-in-one solution for accounting and store operations for restaurants.

We are one of the fastest growing tech platforms in the restaurant space and we recently secured a $20M investment from Bessemer Venture Partners. Our clients include well known franchises to your favorite local spot, fine dining to fast casual… R365 does it all!

We are excited to bring on an experienced Framework Onboarding Coach to our growing team in Irvine, CA! In this role, you will be responsible for helping new customers successfully begin their onboarding experience with Restaurant365.

Responsibilities

  • Master accounting features and tools within Restaurant365
  • Provide industry, accounting, and solution expertise to customers and other team members
  • Mange the full project lifecycle; interpret project scope, train, problem-solve, request approvals, manage tasks, level resources, and be and advocate for your customer’s unique needs
  • Work with customers to enter in their Chart of Accounts
  • Help customers configure the R365 platform to be ready for training
  • Work with cross functional teams on customer set up and project details
  • Keeps a strong client focus in executing all functions of the job
  • Communicates effectively and responds to internal emails and inquiries within reasonable timeframes
  • Behaves respectfully to others in the workplace and to customers
  • Ability to build and maintain long-lasting business relationships

Skills/Qualifications

  • Proficient in Microsoft Office Suite
  • Strong accounting background
  • Restaurant industry experience (management/operations is a HUGE plus!)
  • Excellent customer service skills
  • Effective oral and written communication
  • Great organization skills and attention to details
  • Natural problem-solver
  • Excellent communicator dedicated to helping customers learn

Compensation/Benefits

  • Competitive base salary
  • Comprehensive benefits
  • Simple IRA + match
  • Flexible time off + company holidays
  • Weekly catered lunches + snacks
  • New office space in Irvine
  • Wellness program
  • Company-sponsored events

Why work with us?

  • Cutting-edge, industry-disrupting technology
  • Thriving company
  • Huge growth opportunity
  • Passionate, supportive, fun team

Restaurant365 is a cloud-based, all-inclusive back office solution that combines key restaurant modules with an integrated accounting backbone. R365 was founded by an experienced team of software veterans committed to developing an accounting, back office, and reporting tool – specifically for restaurants – that scales and positions restaurant concepts for growth.

 

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What are Restaurant365 Perks + Benefits

Restaurant365 Benefits Overview

Competitive compensation package
Comprehensive medical benefits
R365 pays 100% of the premium for medical, dental, and vision insurance for employees
401k + matching
Team member stock options
Flexible PTO + Company holidays
Wellness initiatives
Philanthropy events

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
President's club
Employee awards
Flexible work schedule
Remote work program
Diversity
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Pay transparency
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training

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