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At A Glance:

As a Fraud Operations Manager at Red Ventures, you will develop and implement comprehensive fraud detection strategies and business rules that balance fraud loss, cost of execution, and customer experience. You will lead root cause analysis to identify opportunities to predict, prevent and mitigate risk within processes and performance.

What You’ll Do:

  • Responsible for implementing and maintaining the tools, systems and workflows to identify when fraud occurs and quickly remedy its impact
  • Research and select new software or hardware to help develop safety procedures to ensure minimal risk of fraud based on industry best practices
  • Perform analysis on large amounts of data and utilize findings to drive decision making around new Fraud rules and tools
  • Provide input to strategic decisions that affect the functional area of responsibility and developing the budget
  • Lead all investigations of suspect fraud attacks, to understand the fraud MO, and propose the appropriate immediate actions to find the long term permanent fix 
  • Resolve escalated issues arising from standard operations and coordinate with other internal departments to react and find a long term resolution
  • Support a collaborative, performance-driven culture that builds bridges with other functional groups across the enterprise and maintains positive working relationships
  • Develop operational fraud reporting and insights
  • Works with partners to close opportunities for fraud

What We’re Looking For:

  • Strong analytical and problem solving skills specifically with experience in managing fraud and abuse cases
  • Experience with anti-fraud tools to prevent multiple levels of fraudulent behavior
  • Experience with Microsoft suite 
  • Excellent knowledge of fraud detection, prevention and industry standard best practices 
  • Excellent verbal and written communication skills, especially translating between business and technical terminology.
  • Ability to operate in a high-energy, high intensity and rapidly evolving environment

Even Better 

  • Experience with SQLand data visualization software (Tableau)

Who We Are: 

Over the last twenty years, Red Ventures has built a portfolio of influential brands, digital platforms, and strategic partnerships that work together to connect millions of people with expert advice. Through premium content and personalized digital experiences, Red Ventures builds online journeys that make it easier for people to make important decisions about their homes, health, travel, finances, education and entertainment. Founded in 2000, Red Ventures has 3,000 employees in 10 cities across the US, as well as in the UK and Brazil. Red Ventures owns and operates several large digital brands including Healthline, The Points Guy, Bankrate, MYMOVE, and Allconnect.com.

For more information, visit https://redventures.com and follow @RedVentures on social platforms. 

We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program. 

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications.  

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact [email protected].

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Location

Our office is conveniently located in the high-tech corridor of northwest Austin, with easy access to the Domain.

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