Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.

Our Head of Global Risk Assessment, Business Integrity will assume management responsibilities of our Global Business Integrity Risk Assessment team, ensuring that we build an understanding of vulnerabilities in our ads ecosystem and provide direction and mentorship to a motivated, high-performing, global team. We are seeking a leader who loves investigating problems, identifying root causes, and rallying people to drive change across a global organization. You work well in high-pressure situations, are comfortable with both tools/system and policy, and have excellent cross-functional and communication skills. 

Responsibilities

• Provide strategic direction and thought leadership to our Business Integrity Risk Assessment team

• Provide mentorship, guidance and career development to a team of global investigators — work with direct reports on strategies for executing, measuring progress and sharing results

• Strategy Development: spearhead our investigative methodology, creating a unified message and an understanding of events and root causes

• Identify and recommend improvements to policies, processes, systems, and products that mitigate risk to the company

• Develop and maintain tight coordination with global cross-functional teams including PR/Communications, Public Policy, Product and Legal and others to problem solve and develop solutions

• Use quantitative & qualitative research methods to perform post-hoc root cause analyses on designated high priority escalations

• Share postmortems analyses, decision making rationale, solutions, general research and best practices with leadership

• Remain up to date on key workflow changes, operational guidelines, policy updates, and Community Standards

Minimum Qualifications

• Operations domain experience: 6+ years of experience working in large-scale operations, domains such as online operations, escalations, informational systems, compliance, risk management, policy, legal operations or management consulting

• Leadership: 3+ years of people management experience with proven track record of attracting, scaling and developing teams

• Communication: Demonstrated experience influencing across functional boundaries and/or globally

• BS/BA Degree

Preferred Qualifications

• Experience managing remotely, across global regions

• Prior experience with analytical tools (like Excel, SQL, or R)

• Advanced degree in philosophy, business, policy, information systems, journalism, legal, etc