Health Plan Communications Specialist – Medicare Lead at Bright Health

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Making Healthcare Right. Together.” is the cornerstone of all we do. Our vision is through powerful relationships with Care Partners, we help all people live healthy and brighter lives. To successfully achieve our mission and vision as we operate in a dynamic health care environment, we expect Bright employees to embody and uphold our core values in work and interactions, both internal and external: be brave, be brilliant, be accountable, be inclusive, and be collaborative.

ABOUT THE ROLE

The Health Plan Communications Specialist – Medicare Lead position is responsible for writing, editing, coordinating and providing guidance on all enrollee materials to ensure compliance with CMS and/or DHS regulatory requirements and guidelines. Primary emphasis is on the creation and review of regulatory materials. The Health Plan Communication Specialist will have a major role in the high-volume production process, which has very tight, mandatory regulatory deadlines. Strong proofreading skills are essential for achieving 100% accuracy under short production timelines. The annual regulatory materials production season is April – December.

YOUR RESPONSIBILITIES

  • Write, edit and proofread Bright Health’s materials distributed to Medicare Advantage plan members and prospective members to detail health plan coverage and benefits (e.g., Evidence of Coverage, Summary of Benefits, Annual Notice of Change)
  • Coordinate with organization-wide subject matter experts and facilitate their writing of variable content to ensure all regulatory and operational timelines are met
  • Understand the regulatory requirements specific to Medicare Advantage, Medicaid and State Public Programs materials
  • Apply clear understanding of regulatory requirements and guidelines such as Medicare Marketing Guidelines
  • Strong editing skills are required to ensure all materials are accurate and compliant with Regulatory mandates
  • Serve as editorial resource and consultant to departments on enrollee materials projects, and work collaboratively across departments on material-related projects
  • Collaborate with the Materials, Compliance and Legal teams to manage the timely review, submission, and tracking of Medicare, Medicaid, and Individual health plan materials
  • Understand the development of health plan benefits and stay informed regarding any plan benefit changes to ensure accuracy of health plan materials
  • Train as an advanced user of materials development/management systems (e.g., Simplify Health Care, etc.)
  • Serve as backup resource for regulatory materials reviews/submissions
  • Assist in process documentation and annual strategic planning for materials season
  • Attend internal regulatory materials meetings

EDUCATION, TRAINING, AND PROFESSIONAL EXPERIENCE

  • Bachelor's degree preferred; demonstrated experience in producing materials for health care industry may be considered in lieu of degree
  • Three (3) or more years of experience creating or proofing regulated enrollee materials for a managed care organization or health insurance company required (e.g., Evidence of Coverage, Annual Notice of Change, Summary of Benefits, Summary of Benefits and Coverage)
  • Knowledge of AP Style Guide required
  • Three (3) to five (5) years of experience developing regulated enrollee materials for a managed care organization or health insurance company preferred

PROFESSIONAL COMPETENCIES

  • Excellent writing, reviewing, and editing skills, with demonstrated ability to develop accurate documents with minimal revisions
  • Self-starter with ability to manage, plan and organize
  • Strong verbal and written communication skills. Ability to work across all levels of an organization in the team environment
  • Knowledge of Microsoft Office products (e.g., Word, Excel, SharePoint, etc.)
  • Ability to work under tight deadlines and manage multiple, complex projects simultaneously

ABOUT US
 
At Bright Health, we brought together the brightest minds from the health care industry and consumer technology, and together we created Bright Health: a new, brighter approach to healthcare, built for individuals. Our plans are easy to manage, personalized, and more affordable, giving people the quality care they deserve. Through our exclusive care partnerships with leading health systems in local communities, we are reshaping how people and physicians achieve better health together.
 
We’re Making Healthcare Right. Together. 

We've won some fun awards like Modern Healthcare and Forbes, etc. But more than anything, we're a group of people who are really dedicated to our mission in healthcare. Come join our team!
 
As an Equal Opportunity Employer, we welcome and employ a diverse employee group committed to meeting the needs of Bright Health, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

BRIGHT ON!

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • PowerShellLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • FlutterLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • InVisionDesign
    • SketchDesign
    • Lucid ChartDesign
    • Aha!Management
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • Microsoft DynamicsCRM

Location

We are downtown at 515 Congress Avenue, right in the heart of downtown! Tons of restaurants and close to public transportation.
Making Healthcare Better For All At Bright Health
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An Insider's view of Bright Health

What’s the vibe like in the office?

The office has a relaxed and laid back vibe but people are very serious about their work - perfect!

Anthony

Data Engineer

What does your typical day look like?

My day is so varied, given how quickly we're growing, which is fulfilling for me. I have a good balance of strategic and tactical work in my day as well as time to focus and time to collaborate.

Jen

VP, Digital

What makes someone successful on your team?

A hard-working team player who thinks first and codes next is likely to learn a lot and quickly become a valuable member of the team. Lots of experience with some of our tooling is always nice, but if someone can't knowledge-share well or responds poorly to code reviews and other requests for collaboration, it'll be a tough fit.

Brian

Software Engineer 3

How do your team's ideas influence the company's direction?

We hire smart individuals who thrive on accomplishment and purpose. Our teams are exposed to the bigger picture through constant communication and dialogues – that encourages them to come up with innovative solutions to problems. We've made significant adjustments on our direction in technology and process that were initiated by the team.

Abdullah

VP, Engineering

What are Bright Health Perks + Benefits

Bright Health Benefits Overview

We have 3 different health insurance plans, all through Cigna (HDP, Premium HDP and PPO). We cover the majority of the cost for the employee and some cost for family. We have two dental plans and a vision plan as well. We have a Lifestyle Spending Account and options for HSA/FSA. We put 3% of your total earnings into your 401K plan and you are immediately vested. We have all the latest technology (Mac or Surface laptops – your choice) to use including standing desks. Fully stocked fridge with snacks and drinks.

Culture
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Bright Health employees can contribute up to $3500 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Bright Health is proud to offer a wellness stipend of $200/month to all employees!
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
We will put 3% of your total earnings into your 401K plan, even if you don't put anything in. It's a safe harbor contribution.
401(K) Matching
Bright Health provides employees with a 401(k) plan managed by Vanguard. We provide a ‘safe harbor’ non-elective contribution equal to 3% of your compensation, regardless of participation in the p
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 6 weeks of parental leave for the primary caretaker. We also provide 2 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Bright Health provides employees with a flexible work schedule that includes Core hours, Flexible start and end times.
Remote Work Program
Family Medical Leave
Company sponsored family events
Bright Health sponsors family oriented events Annually.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Happy Hours
Happy hours are hosted on occasion.
Relocation Assistance
Fitness Subsidies
Bright Health employees are eligible for discounts on several gym memberships.
Home Office Stipend for Remote Employees
Professional Development Benefits
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

Bright's primary goal is to offer employee benefits and perks that are as flexible as possible to meet each employee's unique needs!

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