Q2
As passionate about our people as we are about our mission!
Hybrid

Information Security Analyst

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Q2 is seeking energetic, innovative, “out-of-the-box” thinkers with a passion for innovation and technology to join our team.

We are seeking an Information Security & Fraud Operations Center Analyst who will be reporting through the Q2 Information Security Operations organization and directly to the Security Operations Sr. Manager. Here you will be helping to build the program, its not easy work, but it is rewarding, and you get to have an impact and input. We are not a rubber stamp team, we think differently, sound exciting?

The SOC Analyst will help with monitoring, alerting and escalation along with working cases and special projects as needed such as endpoint and cloud security anomaly investigations, fraudulent activity, and other ad-hoc security investigations. 

Can you:

  • Crack a joke, take a joke (You can't take yourself too seriously)
  • Understand that security work is not M-F 9-5, it’s a lifestyle. 
  • Demonstrate extreme ownership. 
  • Demonstrate deep curiosity
  • Perform in-depth security-related investigation
  • Preserve evidence, logs, and detailed notes including decision points – in real-time. 
  • Create detailed security timelines as required
  • Create finished security incident reports as required
  • Create SOPs, investigation templates, response templates, communication templates. Slips easter eggs into the serious stuff. 
  • Recognize or measure patterns to heatmap friction points, and security risks
  • Create dashboards and weekly security status reports
  • Support internal and external customers often requiring telephonic communication
  • Communicate comfortably, appropriately, and passionately
  • Demonstrate the ability to disagree and commit

SOC Analysts should have: 

  • Cloud familiarity and skills in Azure, AWS, and GCP respectively in that order of preference
  • Azure cloud security 
  • Computer Skills - Experience working with Windows Servers and network systems, ability to navigate the OS with minimal supervision. Ability to navigate Linux and Windows command line, create novel PowerShell or Bash scripts, and create SQL queries
  • Analytical / Problem Solving Skills – Ability to use contextual and critical thinking skills to troubleshoot problems and find fixes
  • Intrinsic curiosity, and the autonomy to dig deep to find answers
  • Detail-oriented with items such as case/project updates, detailed project notes, evidence notes and summaries, and decision points, and should be documented in real-time
  • Be familiar with MITRE ATT&CK & other frameworks
  • Communication Skills – Ability to communicate with engineers and other analysts to solve problems 
  • Customer Service – the ability to work with Support and other teams as necessary 
  • Time Management – the ability to work efficiently to quickly remedy problems or complete tasks

Certifications:

At least one cloud fundamentals certification

At least one cloud security certification 

GSEC, GCIH

At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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What are Q2 Perks + Benefits

Q2 Benefits Overview

At Q2, we are as passionate about our people, as we are about our mission!
Q2 invests in our employee's success by providing robust employee health and wellness benefits.

Some Benefit Highlights include:
* Lifestyle Spending Accounts (For Gym, Babysitter, DogSitter etc.)
* Family Planning Benefits (Including Adoption Support)
* Parental Leave Benefit: New parents can enjoy 12 weeks of paid leave.
* Flexible Time Off
* HSA Matching Program
* 401K Matching Program
* Career Development Programs
* Active ERG Teams, Communities and Education
* Q2 Community and Philanthropy Programs
* Our You Earned it! Employee Rewards & Recognition Program:
These are points given between any employee recognizing great work or collaboration. The points are redeemed for products, or converted into cash donations for various charities of choice,. They can also be donated to our employee compassion fund. (See below)
* Q2 Employee Compassion Fund - Our employees donate to this fund, which is established for Q2 employees who may need short term assistance.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Fitness stipend
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Want to know more about our authentic culture and work environment?
Check us out at: https://www.q2.com/culture and explore jobs today.
We'd love you to join our super hero "Circle of Awesomeness" and be part of #Q2Peeps today!

Q2 hosts various employee recognition events, philanthropic activities and our communities events, as part of our mission to build stronger more diverse communities:
* Dodgeball for Charity! (We raised $102K- last year!)
* Q2 Spark (Part of our mission to support our communities, and the communities of our customers!)
* Q2 Philanthropy Fund! We have partnered with Austin Community Foundation to make it easier and more accessible for non-profit organizations to apply for grants from Q2, as part of our community support mission.
(Check out the Q2 Stadium Dreamstarter Program!)
* Annual Employee Appreciation Day!
* Our Annual Circle of Awesomeness Celebration (A full day's celebration of employee recognition for outstanding achievements!)

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