Whole Foods Market
Revolutionizing the grocery landscape (again).
Austin, TX

Information Systems Administrator at Whole Foods Market (Austin, TX)

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Whole Foods Market is looking for an Information Systems Administrator to join our Retail Infrastructure Solutions team! This role is responsible for designing, supporting, and distributing new technology solutions across our retail footprint. Day-to-day activities include server implementation, configuration, documentation, testing, maintenance, and troubleshooting. The ideal candidate must live and breathe collaboration, cooperation, and communication as this role works closely with other technology teams, vendors, and business partners to build win-win relationships.

This position is based in Austin, TX. Domestic relocation assistance is available.


  • Design, install, and maintain Windows and Linux Servers on-premises and the cloud
  • VMware administration including ESXi host builds, upgrades, and migrations
  • Troubleshoot system malfunctions and/or other unplanned outages to provide analysis and recommendations for resolution and prevention
  • Maintain the integrity and security of servers and systems
  • Provide configuration management and security compliance for the virtual infrastructure software and hardware
  • Develop PowerShell scripts for administration tasks
  • Partner with other Infrastructure Team Members to learn, develop, and enhance the skills needed to support software-based infrastructure
  • Take part in an after-hours on-call support rotation and implement solutions, patching, and deployment activities after hours as needed
  • Adhere to established security, support, and testing policies and procedures
  • Maintain awareness of applicable new technologies, processes, and competitive trends
  • Develop and maintain relationships with partner companies
  • Stay up to date with operating system knowledge, especially Windows Server and RedHat Linux
  • Stay up to date with compute/virtualization platforms, especially AWS, VMWare, and KVM
  • Develop, maintain, and utilize SCCM to follow up on desktop or server changes including software installations
  • Assist in supporting image and patching deployment with OSD as necessary
  • Build automated tools to perform maintenance tasks to install, configure, test, patch, and upgrade Windows OS
  • Work closely with the Development team to automate, build, and test point of sale software releases via SCCM and ensure smooth code rollouts
  • Architect new builds and packages for new applications and/or hardware being deployed to the stores
  • Investigate feasibility of new solutions for architecture compatibility within the existing store infrastructure environments
  • Monitor and analyze system performance and provide recommendations for improvement, including system tuning and hardware integration
  • Some travel will be required (up to 5-10% annually)

Basic Qualifications

  • 2-4+ years of administration experience with Microsoft Windows OS, SCCM, VMware, Active Directory, and PowerShell scripting 
  • 2+ years of networking concepts such as DNS, DHCP, Email, HTTP, SSL, and TCP/IP protocols and application 
  • 2+ years of system hardware architecture and implementation 
  • 1+ year of AWS Cloud administration and PCI or SOX compliance 
  • Strong interdisciplinary problem-solving skills, demonstrated by frequent and successful application of technical standards, theories, concepts, and techniques

Preferred Qualifications

  • Degree in Computer Science
  • Point of Sale related software experience
  • Android OS experience
  • Completed training or certification in AWS Cloud, Windows Server administration, VMware, SCCM administration, or Splunk administration

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

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Where we are

Located in the heart of downtown Austin, we've been a mainstay in the Austin community since 1980.

Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Node.jsFrameworks

What are Whole Foods Market Perks + Benefits

Volunteer in local community
Partners with Nonprofits
On top of working with personal nonprofits, Team Members can work with and contribute to our three main nonprofits -- Whole Planet Foundation, Whole Cities Foundation, and Whole Kids Foundation.
Friends outside of work
Eat lunch together
Intracompany committees
Join committees ranging from our hiring committee, Inclusion Task Force, and more.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Some Meals Provided
Happy Hours
Pet Friendly
Relocation Assistance
Professional Development Benefits
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available

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