IT Manager at RigUp

| Austin
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RigUp is changing the way work is done in the energy industry. Each one of our teams exists to move us closer to our north star -- to empower the people who power the world. The Engineering team at RigUp leverages a variety of tools to enable and sustain a scalable and highly-resilient platform for delivering customer value. We are organized into agile, cross-functional product line teams consisting of Engineering, Product and Design which allows us to develop deep expertise and rapidly deliver high-value features and functionality.
RigUp is hiring a full-time IT Manager in Austin. In this role, you’ll manage the IT team focusing on office hardware, budgeting, office build-outs, tooling and security enhancements.

What you’ll be doing:

  • Manage the IT team and support the IT operations for over 300 employees and contractors at Rigup HQ and remote offices
  • Provide excellent and timely support and act as an escalation point for the team
  • Develop security policies and best practices as detailed in security assessment reports
  • Manage all aspects of the office IT equipment including networking and A/V
  • Build relationships and negotiate deals with vendors and 3rd party contractors
  • Hands-on approach with all IT projects and paving the way for new IT initiatives
  • Manage assets using JAMF and Intune to maintain active inventory, deploy policies and software, and maintain patch levels
  • Support large company-wide meetings for local and remote offices
  • Continually evaluate staffing needs to maintain or exceed expected support levels
  • Support department specific applications and processes Work with architects, PM’s and contractors to manage new office builds
  • Own company-wide tooling including budgeting, approval process and quarterly reviews with department heads

What you should have:

  • 8+ years of corporate IT management experience 
  • Prior experience with managing IT at rapidly growing companies 
  • Proven hands-on leadership experience 
  • Extensive Knowledge of Mac and Windows OS, Gsuite, JAMF and Intune
  • Fundamental network knowledge including subnetting, domain and DNS management, and troubleshooting
  • SSO experience with Okta, Gsuite or other tools Cloud application security knowledge 
  • Meraki networking experience (great to have)
  • Bettercloud or other 3rd party automation suites (great to have)
  • Video conferencing support with Meet and Zoom (great to have)

Perks:

  • Flexible PTO policy
  • 401k Program with 4% match
  • Fully paid employee health insurance for employee
  • Open office space in the heart of downtown Austin

RigUp is a technology company that's building a platform to better support the energy workforce. Through the industry’s largest marketplace, we’re improving the lives of contractors and helping service providers and operators find the people who will get the job done. Headquartered in Austin, TX, and backed by a16z, Founder’s Fund, Quantum Energy Partners, and Silicon Valley Bank, we’ve raised $423.8 Million in funding to support our mission to change the way work is done in the energy field.
Our goal is to make RigUp an environment where any and all people feel welcome, respected, and free to be their authentic selves. We welcome applicants of all gender identities, sexual orientation, educational background, religion, ethnicities, veteran status, and citizenships. We’d love to learn what you can add to our team!

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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • ReduxLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • TensorFlowFrameworks

Location

RigUp is located in downtown Austin right next to Lady Bird Lake. We're close to a ton of restaurants, coffee shops, bars, and trails along the water!

An Insider's view of RigUp

How does your team reward individual success?

We are rewarded with a promise. At the end of a season of ambiguity and strife, apart from any monetary or material items, we will always be able to say there was joy, encouragement, and meaning.

Quan

Customer Support Specialist

What's the biggest problem your team is solving?

One of the coolest things we’ve been working on has been parsing resumes to gather information about employment history and references so that our consultants don’t have to spend a ton of time filling out confusing forms. We hope to get quicker, more accurate data while making the platform easier to access and more useful for our consultants.

Zayne

Engineering Manager

How has your career grown since starting at the company?

RigUp has fostered my career growth by coupling my strengths and interests with the company’s needs. I’ve gotten the opportunity to fill a variety of different roles that I’ve gained an invaluable amount of experience from and that will increase my marketability down the road.

Leyna

Business Process Analyst

What is your vision for the company?

At RigUp, we're building the largest job marketplace in the energy industry by making it easier for contractors to find work and for companies to staff up by hiring ready, qualified workers. As CEO, I want to grow an organization that creates value in the world and ensures RigUp is an environment where our employees feel empowered to make decisions

Xuan

CEO

What’s the vibe like in the office?

The energy at the RigUp office is contagious. We work on interesting problems and are truly making a difference in people's lives. Work is simply better when you love what you do!

Brittany

Talent Lead

What are RigUp Perks + Benefits

RigUp Benefits Overview

Competitive salary
Full health, dental, and vision coverage
Unlimited vacation
401(k) with 4% match
$2,000 annual vacation stipend starting on your 3rd anniversary
Regular off-site activities such as happy hours, team building events, intramural sports leagues, etc.
Catered breakfast, daily lunch stipend, and a fully stocked kitchen
75% tuition reimbursement on continuing education
Office in the heart of downtown Austin
Flexibility to work from home
Onsite gym

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
We offer employees Paid on-site garage parking.
Professional Development Benefits
Job Training & Conferences
Lunch and learns
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