IT Services Manager

POSITION SUMMARY

 Vista Equity Partners is seeking a talented IT Services Manager to provide operation and strategic oversight of the IT organization's procurement, supplier and asset management activities as well as Operations and Financial Analysis functions. This is an exciting role for a leader who is passionate about building a strong foundation of operational excellence in these key functions within our IT organization.

 The successful candidate will have a strong background in IT procurement, supplier management as well as finance and operations.  In addition, they will have a holistic, service-oriented approach to business relationship management as this role provides foundational services across the enterprise. A strong affinity to leveraging data to inform decisions is desired.

 

 This role is based in Austin, TX and is for an immediate start.

 

PRIMARY RESPONSIBILITIES

IT Procurement, Supplier and Asset Management

  • Procure to Pay for IT – Manage the sourcing, procurement and contracting activities for the IT organization including developing and improving best practice policies and processes
  • Identify and manage procurement goals, cost opportunities and efficiency targets
  • Manage contract process from sourcing through to contract execution including negotiation and drafting
  • Supporting AP team to set up suppliers for invoicing and payment activities.
  • Manage supplier relationships to maximize value creation and costs for software licensing, maintenance, and service offerings
  • Administer and Manage IT Assets including monitoring and tracking, maintaining inventories of software and hardware assets, supporting and conducting audit activities, planning and forecasting.
  • Maintain compliance to Corporate purchasing policies and procedures

IT Financial Operations

  • Create and automate specific strategic and operational KPIs and metrics for the IT Organization (IT Delivery, Organization, Financial, IT Operations)
  • Perform operational financial analysis to support key business decisions and activities including monitoring IT spend to make recommendations for savings, cost optimization, performing financial modelling to support key spend decisions and participating in forecasting
  • Support the development of the IT budget, reconcile budget to actuals and support corporate FP&A activities including reforecasts and annual/quarterly activities

 

QUALIFICATIONS

  • Bachelor's degree in supply chain management, finance, business administrator, IT or other related work experience
  • 5+ years of Experience in procurement or purchasing, Finance and Operations for an IT organization
  • Knowledge of best in class sourcing and procurement techniques, as well as aptitude for reading the market
  • Strong skills in financial modeling, planning and forecasting; previous experience in FP&A desirable
  • Working knowledge of procurement software, asset and inventory management software (e.g. Service Now)
  • Affinity for using data and BI tools a plus
  • Strong attention to detail, follow-up and excellent organizational skills
  • Ability to show discretion, poise and good judgement in all situations
  • Ability to treat sensitive and confidential information appropriately
  • Strong sense of urgency, adaptability, flexibility and resourcefulness
  • Ability to function professionally under pressure, while managing multiple concurrent tasks and deadlines
  • Excellent interpersonal, written and verbal communication skills

 

ABOUT VISTA EQUITY PARTNERS

Vista Equity Partners is a U.S.-based investment firm with offices in Austin, Chicago, New York City, Oakland, and San Francisco with more than $50 billion in cumulative capital commitments. Vista exclusively invests in software, data, and technology-enabled organizations led by world-class management teams. As a value-added investor with a long-term perspective, Vista contributes professional expertise and multi-level support towards companies to realize their full potential. Vista's investment approach is anchored by a sizable long-term capital base, experience in structuring technology-oriented transactions, and proven management techniques that yield flexibility and opportunity.

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Technology we use

  • Sales & Marketing
    • SalesforceCRM
    • MarketoLead Gen

Location

Located in the Frost Bank Tower, our office has spectacular views of Lady Bird Lake and the Texas Capitol.

An Insider's view of Vista Consulting Group

What are some social events your company does?

As our team is growing so quickly, our full team has quarterly outings in different cities to rekindle connections with one another and to relax. We have done TopGolf, Escape Room, Happy Hours just to name a few. It is critical that we continually build that comradery and Vista family bond.

Eric Webb

Executive Director, Technology Diligence

What's the biggest problem your team is solving?

The VCG Customer Success team is focused on partnering with our Portfolio companies to create customer-centric teams that are aligned with the executive priorities of their customers. This alignment creates value for their customers, more impactful work for customer-facing roles, and ultimately enables Vista’s continued growth.

Ryan Richards

Director, Customer Success

How has your career grown since starting at the company?

I’ve been with Vista for 15 months and recently transitioned into a new role serving as product manager of our QuickStart application and providing technical oversight on BOSS engagements. This role didn’t initially exist, but we recognized a need and with my technical background, it was perfect to dive headfirst into it.

Ijeoma Ikechi

Associate Director, Business Applications

How do you empower your team to be more creative?

The #1 thing we do to unlock creativity on the team is hiring smart, passionate people with a strong sense of personal accountability. I find that if we do that well, and if we as management then spend our time training, enabling, and removing roadblocks, then every team member can be themselves and bring all their creative energy to bear.

Mark Ralls

Managing Director, Business Operations

What are Vista Consulting Group Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Team owned deliverables
Team based strategic planning
Open office floor plan
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Parking
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Promote from within
Mentorship program
Paid industry certifications
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