IT Support Technician
Do you have experience helping startup companies build their IT infrastructure? Do you enjoy solving complicated problems while balancing the need for quick decisions? We are looking for a Linux-focused IT Professional to provide external consulting services and assist us in building out our infrastructure as we expand. Paradromics is developing high-volume bidirectional data streaming capabilities between brains and computers. Our neural interface technologies will initially be used to help physically disabled patients reconnect with the outside world – with infinite possibilities beyond.
Primary Scope of Services
As a contractor for 20 - 40 hours per month, review and implement programs, policies and procedures to ensure the Company’s IT systems are secure and efficient; specifically:
Linux system administration:
- User account management and groups
- SSH server and client configuration, public key management, and port tunneling
- DNS resolver configuration and resource record administration
- Network interface, route, firewall/NAT (iptables)
- VPN server and client configuration
- Commercial-class WiFi network deployment, configuration, administration
- Filesystems and RAID: configuration, tuning, rebuilds and migrations
- Fileservers: NFS, Samba
- Bash scripting
Support for Windows and Mac clients:
- LAN configuration
- Remote filesystem configuration (SMB)
- VPN client configuration
- Application and license installation
- Data backup client installation, configuration, maintenance
Preferred experience includes:
- Ubuntu/Debian, Synology, and UBNT (Ubiquiti/Vyatta) platforms
- Assembling server-class PCs
- Laboratory technical procedures, instrument networking, and automation
- Building Debian/Ubuntu packages, and building packages from source
- Ansible-based platform management for Linux, Windows, and Mac
- Python and/or other environments commonly used for automating Linux and cross-platform system operations
- Automated tape backup operation
- Git/github for version control and issue/project tracking
- Deployment of license servers
- Configuration and operation of Kerberos 5 servers
- Working familiarity with encryption fundamentals
- Postgres database administration
- Apache and phpBB maintenance and administration
Knowledge, Experience, and Skills Required:
- Expertise to perform the services described in the scope of services
- Theoretical and practical knowledge necessary to understand what solutions have worked in the past and about how to improve established systems and processes
- Excellent communication skills, written and oral, as well as interpersonal communications skills for effective negotiating and interfacing with internal and external stakeholders
- Excellent listening skills in order to listen to the needs of the Company and then to implement solutions that address the specific needs.
- Ability to explain ideas and concepts in a simplified manner that is the person must understand complex ideas in IT and able to simplify and explain problems and solutions in terms everyone can understand.
- Project management and problem solving skills
- Startup company experience, preferred
- Health Tech Industry experience, preferred