IT Support Technician

| Austin
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What we do

Blockcap is North America’s leading digital asset miner. We believe blockchain is more than another disruptive technology. It’s an opportunity to reshape our institutions to be more inclusive, fair, and sustainable. However, this industry is still in the picks and shovels stage. We need to plot the maps and build the roads for the next billion blockchain users. We’re starting with mining, but we’re just getting started. 

What you’ll do

As the IT Support Technician you’ll build and document processes and programs with security in mind. You will be responsible for helping internal users manage accounts, troubleshoot software and hardware issues, and show empathy and understanding along the way. You will be constantly looking for improvements that help move the company forward by selecting and managing third party software vendors. 

Internal problems big and small you are the first person the team looks to for issues with things we didn’t code ourselves. When nothing is broken you are the understudy to every part of the company and pick up whatever roles need filling in a fast paced environment.

What you’ll bring to the team

Experience in:

  • MDM software
  • Network setup / security
  • Windows / Mac / Linux
  • Agile methodologies
  • Gsuite administration 
  • SSO administration

What you’ll get

  • Competitive compensation, stock incentives, and fully paid medical, dental, and vision insurance
  • Flexible PTO
  • An opportunity to help power the next financial system

Blockcap is an Equal Opportunity Employer

We understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable; and passion goes a long way. Even more important than your resume is a clear demonstration of accountability, impact, and the ability to thrive in a fluid and collaborative environment. We expect you to learn new things in this role, and we encourage you to apply if your experience is close to what we're looking for.

We know that building a new, more inclusive financial system requires new voices. We understand that diversity of background and thought makes for better problem solving and more creative thinking, which is why we're dedicated to adding new perspectives to the team.

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Location

Downtown Austin, Austin, TX

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