Leasing Operations Specialist at Amherst

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Open the door to your dream job and join #TeamMainStreet. With more than 22,000 homes in 30 markets, Main Street Renewal is one of the largest providers of single-family rental homes across the country. We understand that our employees are the invaluable drivers of our success. That's why we hire the most talented, passionate individuals who enjoy contributing to a growing, winning team. Here, you'll be a part of a fast-growing company dedicated to providing a best in class leasing and customer service experience to our residents.

A day in the life of a Leasing Operations Specialist:

We are currently looking for a leasing/property management professional to join our team. As a leasing operations specialist, you will be a critical part of the team which is responsible for ensuring the leasing process runs smoothly across 23 branches and over 20,000 properties. As the daily duties can change based on priority, we’re looking for someone who’s passionate about leasing, and willing to get involved in every piece of the process. This role provides great exposure to a large scale property management business, and opportunities to grow with the company.

  • Provides support to all leasing teams on property management systems (Yardi, Rently, Prism, etc.) and daily processes

  • Responsible for day-to-day performance monitoring for multiple leasing processes

  • Assists with outbound leasing and marketing efforts to convert prospects to MSR residents

  • Performs a variety of technical, specialized, and complex functions within leasing operations to ensure accurate and efficient operations such as preparation of client and end-user documentation, managing, and monitoring state lease and operating agreements, servicing, and management of file review and document retention.

  • Responsible for training branch leasing teams on key systems and leasing policies

  • Responsible for management of leasing support tickets in the JIRA system

  • Report software issues and enhancement requests to the System Support

  • Assist prospects, applicants, and resident with various issues related to Yardi Rent Café, and the property website

  • Property management system testing and process creation and updates.

What you’ll need to have:

  • Minimum of 1-2 years’ experience in the multi-family/single family Property Management industry preferred

  • Must be skilled with Microsoft Office; as is a critical tool used daily. Required

  • Knowledge or experience using property management or ticketing software; Yardi and JIRA preferred but not required

  • Must be able to multi-task in a fast-paced work environment

  • Possesses excellent communication and people skills

Just a few other things you should know:

  • Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Our full-time employee benefits include:

  • A competitive compensation package, annual bonus, 401k match
  • Flexible PTO including 7 paid holidays, 1 floating holiday, and 1 volunteer day
  • Employer-paid benefits (medical, dental, vision, health savings account)
  • Professional career development and reimbursement
  • Up to 16 weeks paid maternity leave; up to 4 weeks of paid parental leave
  • Backup childcare offered through Bright Horizons
  • Relaxed casual environment with virtual office events

Main Street Renewal is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information or veteran status, and encourage all applicants to apply.

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Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • D3JSLibraries
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • HadoopDatabases
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement

Location

Austin at our HQ with beautiful views of Lake Austin in a modern office

An Insider's view of Amherst

What are some social events your company does?

Amherst is always participating in exciting events. From Dell Match Play to SXSW, Amherst engages in a variety of local events. We also host smaller events for employees such as summer BBQ's and happy hours. Nothing tops our holiday party, a true family celebration!

Austen

Director of Talent Programs

What projects are you most excited about?

I'm most excited about our Budget Revision Project! We were tasked with the challenge of moving a tedious process into a more user and mobile friendly system. This will allow the field teams to submit budget revisions from MSR Properties and have one system to manage the majority of their work. This excitement is why I love being a part of the team

Gage

Business Analyst

How has your career grown since starting at the company?

“At Amherst, I am able to work collaboratively with peers who have had years of experience similar to mine. The technology is current and evolving as the company grows. Therefore, my skills stay current and always improve.”

Stan

Senior Systems Engineer

How do your team's ideas influence the company's direction?

My team is expected to create new IP (Intellectual Property) through innovation in software, hardware, workflow process and data. Our goal is to build franchise value/shareholder value, solve difficult problems through creative solutions, and improve over-all efficiency that in turn makes life easier for all of Amherst

Todd

Chief Technology Officer

What are some things you learned at the company?

Within my first year, I have acquired solid enterprise-level knowledge in developing .NET applications by using Angular 4+, ASP.NET MVC, WPF, Entity Framework, and advanced SQL. We’re transitioning into ‘React’ apps that I'm excited about as it will add to my tech skills. I like that we have autonomy regarding the tech decisions in development

Ruchi

Software Engineer

What are Amherst Perks + Benefits

Amherst Benefits Overview

Competitive salaries
Choice of Mac or Windows hardware
Flexible vacation days, paid holidays, and work from home options
Medical, Dental, Vision, LTD, Life, EAP, and 401K with matching benefits
Stellar colleagues with proven track records

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Amherst has established the Amherst People Council focused on Engage, Grow and Give to promote employee engagement such as Affinity Groups, Career Growth and Mentorship and Philanthropy events.
Daily sync
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Amherst provides unconscious bias training to all employees
Hiring Practices that Promote Diversity
We are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender identity, age or disabilities.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Life insurance is equal to 1 times an employee's annual salary.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Acme Co. provides employees with a 401(k) matching plan managed by [provider]. We match 4% of contributions up to $5,000 of an employee's annual gross pay.
Performance Bonus
Amherst has a discretionary annual bonus program based on performance.
Child Care & Parental Leave Benefits
Child Care Benefits
Amherst provides Backup child care assistance.
Generous Parental Leave
We provide up to 16 weeks of parental leave for the primary caretaker. Amherst also provides 4 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Amherst provides employees with a flexible work schedule that includes Flexible start and end times.
Remote Work Program
Family Medical Leave
Company sponsored family events
Amherst sponsors family oriented events Annually.
Vacation & Time Off Benefits
Generous PTO
Amherst employees receive between 20 and 30 days per year of paid time off based on years of service.
Paid Volunteer Time
Our employees receive 8 hours per year of paid volunteer time.
Paid Holidays
Perks & Discounts
Casual Dress
Free Daily Meals
Stocked Kitchen
Happy Hours
Parking
Relocation Assistance
We offer relocation assistance depending on location and position.
Home Office Stipend for Remote Employees
Amherst provides a monthly stipend for remote employees.
Professional Development Benefits
Job Training & Conferences
Amherst offers employees professional development opportunities like Annual individual budget for training, Onsite training courses, The ability to attend job related conferences and seminars.
Diversity Program
Lunch and learns
Amherst hosts lunch and learn meetings weekly.
Promote from within
Time allotted for learning
Amherst. allows employes to set aside 50% of working hours for learning.
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

Competitive compensation and bonus program. Flexible PTO. Health, vision, dental and long term disability coverage. Paid maternity/paternity leave. Attractive office space. Training certification assistance. Monthly birthday celebrations. Casual work environment with regular team-building outings.

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