Leasing Operations Specialist at Amherst
Open the door to your dream job and join #TeamMainStreet. With more than 22,000 homes in 30 markets, Main Street Renewal is one of the largest providers of single-family rental homes across the country. We understand that our employees are the invaluable drivers of our success. That's why we hire the most talented, passionate individuals who enjoy contributing to a growing, winning team. Here, you'll be a part of a fast-growing company dedicated to providing a best in class leasing and customer service experience to our residents.
A day in the life of a Leasing Operations Specialist:
We are currently looking for a leasing/property management professional to join our team. As a leasing operations specialist, you will be a critical part of the team which is responsible for ensuring the leasing process runs smoothly across 23 branches and over 20,000 properties. As the daily duties can change based on priority, we’re looking for someone who’s passionate about leasing, and willing to get involved in every piece of the process. This role provides great exposure to a large scale property management business, and opportunities to grow with the company.
Provides support to all leasing teams on property management systems (Yardi, Rently, Prism, etc.) and daily processes
Responsible for day-to-day performance monitoring for multiple leasing processes
Assists with outbound leasing and marketing efforts to convert prospects to MSR residents
Performs a variety of technical, specialized, and complex functions within leasing operations to ensure accurate and efficient operations such as preparation of client and end-user documentation, managing, and monitoring state lease and operating agreements, servicing, and management of file review and document retention.
Responsible for training branch leasing teams on key systems and leasing policies
Responsible for management of leasing support tickets in the JIRA system
Report software issues and enhancement requests to the System Support
Assist prospects, applicants, and resident with various issues related to Yardi Rent Café, and the property website
Property management system testing and process creation and updates.
What you’ll need to have:
Minimum of 1-2 years’ experience in the multi-family/single family Property Management industry preferred
Must be skilled with Microsoft Office; as is a critical tool used daily. Required
Knowledge or experience using property management or ticketing software; Yardi and JIRA preferred but not required
Must be able to multi-task in a fast-paced work environment
Possesses excellent communication and people skills
Just a few other things you should know:
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Our full-time employee benefits include:
- A competitive compensation package, annual bonus, 401k match
- Flexible PTO including 7 paid holidays, 1 floating holiday, and 1 volunteer day
- Employer-paid benefits (medical, dental, vision, health savings account)
- Professional career development and reimbursement
- Up to 16 weeks paid maternity leave; up to 4 weeks of paid parental leave
- Backup childcare offered through Bright Horizons
- Relaxed casual environment with virtual office events
Main Street Renewal is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information or veteran status, and encourage all applicants to apply.