Leave of Absence Administrator (Remote)

| Austin
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About the Role

This position is responsible for managing CrowdStrike’s US leave and ADA accommodation and interactive process within the guidelines of federal and state laws, and company policies. You will provide best-in-class concierge support for CrowdStrikers, managers, and internal partners during the full leave cycle and ADA interactive process to ensure a positive and informed experience. Reports to the Sr. Manager, Global Benefits.

Remote U.S. role within a reasonable commuting distance to one of the following offices: Sunnyvale, CA; Irvine, CA; El Segundo, CA; Austin, TX; Seattle, WA; Kirkland, WA; St. Louis, MO; Arlington, VA; Minneapolis, MN, Columbia Maryland 


  • Identify the need for, conduct, and document the interactive process per ADA guidelines. Communicate with stakeholders the progress and results of the interactive process.

  • Deliver an integrated and full cycle employee experience as the concierge and single point of contact for CrowdStrikers from the time they start leave to when they transition back to work.

  • Develop, coordinate and communicate leave processes with third party administrators, HRBPs, Legal and employees, as required.

  • Proactively and continuously identify, implement process improvements. Detailed documentation of the process.

  • Provide periodic training for HR and managers on the LOA and ADA policy and procedures.

  • Resolve challenges related to vendor contracts, process and procedures, and complex claim issues.

  • Lead the request-for-proposal from start to end for vendor selection, contracting, and conversion.

  • Identify and develop solutions to address issues and trends in employee absences.

  • Partner with the lead of the US health and welfare program and the Employee Experience team to identify opportunities to reduce claims related to medical and personal leaves.

  • Partner with the Director of Insurance on the workers compensation policy, renewal, and claims.

  • Participate in special projects and other duties as needed.

What You’ll Need 

  • 5+ years of experience in US disability/leave administration and ADA accommodation.

  • Deep understanding and application of federal and state disability and paid family leave laws (i.e., ADA, FMLA, CFRA, PDL, etc.).

  • Thorough understanding of the leave laws for the state of CA and WA.

  • Experience in administering a CA VDI Plan. 

  • Independent worker and must be able to regularly exercise discretion, handle conflict and be firm when required.

  • Exceptional critical thinking and problem-solving skills. The ability to analyze complex questions and determine the best course of actions or recommendation.

  • Excellent oral and written communication skills. Able to effectively communicate with employees at all levels from senior management to junior-level employees.

  • Strong project management skills.

  • Organized, detail oriented and able to manage multiple priorities in a fast pace environment

  • Must be able to maintain confidentiality of protected and sensitive data and ensure compliance with HIPAA



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Technology we use

  • Sales & Marketing
    • SalesforceCRM


Fantastic downtown location walking distance to awesome restaurants and happy hour spots.

An Insider's view of CrowdStrike

What’s the vibe like in the office?

I was truly blown away by how great CrowdStrike’s culture is. We’re incredibly collaborative and everyone genuinely likes to spend time with one another. This is just one of the reasons that really drew me to grow my career here!


Corporate Sales Manager

What does your typical day look like?

A Corporate Account Executive is essentially a relationship manager between any organization that we're working with and CrowdStrike. We're strategic and we really dig into the current security environment of a company: finding out what their pain points are, finding out what their goals are, and then positioning a solution!


Corporate Account Executive

What are some things you learned at the company?

Being in a role that works with multiple departments within CrowdStrike, as well as, with others outside of the company, I have learned the importance of clear communication & collaboration skills through exposure to different situations and learning from those around me. I am excited to see how these skills grow as I develop in my career.


Account Manager, Renewals - Team Lead

How do you empower your team to be more creative?

My leadership style is to be supportive and a little bit experimental. We don't try to cookie cut our reps. We want everyone to find out what they are good at and then coach to those strengths, cover the weaknesses and help everyone find their own way to be successful.


Senior Director, Corporate Sales

How has your career grown since starting at the company?

CrowdStrike has provided endless opportunities for my professional growth. Not only has the organization provided the support to advance my career internally, but they also prepare you for success with any future endeavors outside of the CrowdStrike organization!


SMB Account Executive

What are CrowdStrike Perks + Benefits

CrowdStrike Benefits Overview

We offer flex schedules, a comprehensive benefits package, health and wellness programs, fully stocked company pantry, company and team events, and commuter benefits. We also offer our people the chance to work on passion projects and innovation during our annual “Think Week” as well as peer recognition and reward programs like Team Bravo award for cross-functional collaboration and Hero award for those who embody our core values and live our culture.

Volunteer in local community
CrowdStrike supports employees in charitable efforts and community service for charities and causes important to the local team.
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
Competitive 401(k) plan.
401(K) Matching
Company Equity
RSU's are available as part of employee compensation.
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
CrowdStrike provides 12 weeks of parental leave for the primary caregiver and 8 weeks leave for the secondary care giver.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
We sponsor company-wide bring your child to work days as well as company events where family is encouraged to attend.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
We offer pre-tax commuter benefits.
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
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