SciPlay, is a global leader focused in providing an ever-expanding portfolio of robust iGaming and Social Casino solutions to the global gaming industry. To put it simply - we make Mobile and Facebook games that are fun to play, fun to make, and we're growing like crazy! SciPlay's reach is made possible by the expertise of our rock star teams and game makers. Want to be part of a fast-paced company that lands in the Top 1% of Social Casino games? See more details below!
Job Description Summary:
SciPlay is a leading developer and publisher of digital games on mobile and web platforms, providing highly entertaining free-to-play games that millions of people play every day for their authenticity, engagement and fun.
SciPlay currently offers nine core games, including social casino games Jackpot Party Casino, Gold Fish Casino Slots, Hot Shot Casino and Quick Hit Slots, and casual games MONOPOLY Slots, Bingo Showdown, 88 Fortunes Slots, Backgammon Live, and Solitaire Pet Adventure with offices all over the world!
The ideal candidate:
SciPlay Austin is looking for a Live Operations Associate to assist in the execution of the live operations calendar for one of our hit games. You will work closely with Product Managers to execute the general strategy and help to maximize player engagement and LTV. You will be relied upon to design, create, execute, and validate live data via our proprietary game management web tools.
SKILLS:
The successful candidate will have:

• Self-starter, able to work autonomously on parallel tasks.
• Excels in a collaborative working environment.
• Detail-oriented, always willing to double and triple-check their work.
• Keen learner, always looking to expand their in-game knowledge.
• Strong interest in live operations and monetization of mobile, F2P games.
• Excellent communication skills, both verbal and written.
• Good descriptive skills - able to pinpoint and efficiently translate what they experience when validating their work, providing feedback, or encountering issues.
• Not intimidated by the prospect of learning how to use new tools.

RESPONSIBILITIES:
The successful candidate will be required to:

• Create and validate data configuration updates, time-limited events, special offers, game feature testing, and more.
• Configure repeating game live ops based on existing templates.
• Share feedback and suggestions with the Product Management team regarding general live ops strategy.
• Be able to create and maintain documentation for our proprietary tools.
• Assist the QA team by reviewing and offering feedback on their test cases for Live Operations related functionalities.
• Write a weekly report for live ops stakeholders,
• Communicate potential blockers and process improvements in order to streamline daily/weekly routines.

EXPERIENCE:

• Experience with data management, preferably as a game tester or a position similarly responsible for ensuring the quality of live game operations.
• A solid understanding of the key metrics used to monitor the performance of a live game.
• Knowledge of live operations in games and how they relate to key metrics and player motivation.
• Familiarity with Agile working processes.
• Experience as a user of workflow management tools (Office, Jira or project tracking software, Confluence or other wiki platforms, etc.)

SciPlay Corporation and its affiliates (collectively, SciPlay) are committed to creating a workforce of credibility and dependability. As a prerequisite to employment with SciPlay (to the extent permitted by law), you shall be asked to consent to SciPlay conducting a due diligence/background investigation on you. This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above. SciPlay is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here EEOC Poster.
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SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster .