Manager, Advisory Services Consulting (Massachusetts)
Company Description
Rapid7 (NASDAQ: RPD) is helping organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. With more than 9000 customers across 120+ countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for our technology and culture. Learn more at www.rapid7.com.
The Advisory Services Team
Advisory Services at Rapid7 deliver capabilities that transform the way our customers manage their cybersecurity programs and set them up for long term success.
Our clients engage us to provide world-class cybersecurity organizational maturity assessments, program development, operational security evaluations, and executive level services. Our line of business is focused on providing a customer-centric approach to helping both build and manage cutting edge cybersecurity programs.
We are highly experienced cybersecurity professionals who possess a passion for customer success, technology, and solving complex cybersecurity business problems with innovative solutions.
Essential Responsibilities:
Recruit, mentor, and retain excellent team of consultants
Coordinate and maintain a healthy subcontractor bench.
Develop and maintain strong practice partnerships aligned with Principal & Team Lead roles
Drive collaboration, learning and process improvement in the Services team to scale offerings and drive smart growth in the business
Measure and manage the team to Rapid7's customer and business goals, and work with the Operations team to refine metrics and goals
Work with Rapid7’s various pre/post sales team stakeholders on defining success criteria and project plans for highly customized projects
Collaborate with other people managers and teams to identify opportunities to improve service supportability and the customer experience
Regularly provide input to Rapid7 Sales, Marketing, Customer Success, and Product teams
Actively participate within Rapid7 Community and Security Industry as an advocate and advisor, including public speaking at conferences, webinars, and writing blogs.
Develop roadmap and strategy with leadership to align with Principal -> Practice initiatives and OKRs
Requirements:
Ten (10) or more years of experience in the Information Security and technology space
Strong understanding of IT and security operations, enterprise networking, systems planning and architecture
Familiarity with security frameworks such as NIST, CIS, ISO, CMMC, etc.
Ability to build relationships with, understand business needs of, and deliver demonstrable value to management and executive teams
Bachelor's degree or equivalent experience in Engineering, Computer Science, MIS, CIS or related field (deep experience in lieu of degree highly desirable)
CISSP, CISM, CCSP, CCSK, CCAK, AWS, Azure, and O365 certifications highly desirable
Outstanding verbal and written communication skills
Willingness to travel 15%
Pluses:
Previous senior or above level security consulting experience