Manager Corporate IT

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WHO ARE WE?

Personify is the leading solution provider that empowers the best constituent-focused organizations to succeed. Through our constituent engagement software and services, we help our clients better interact with their constituents at every touch point. After 20+ years of innovation within the industry and hundreds of successful outcomes, our clients have trusted us to be their primary technology partner.

JOB RESPONSIBILITIES

• Provide day-to-day technical and managerial leadership to the Corp IT team including coaching, team building, mentoring, and technical guidance.

• Lead architect for corporate infrastructure • Contribute to the continuous improvement and build-out of IT process, policies and procedures while maintaining current process and standards.

• Suggest technologies and processes to improve IT services • Manage hardware and software lifecycles for managed infrastructure.

• Ensuring projects are completed on time, within budget, and requirements are prioritized across multiple stakeholders.

• Support department wide budget forecasting within Corp IT.

• Support SOC and PCI audits compliance process and procedures.

• Ability to present data and metrics to upper management and cross-functional peer groups

• Be a voice and ongoing contributor in weekly and monthly IT management meetings

• Collaborate on the integration of new technologies through close teamwork with infrastructure architects, application developers and application support teams

• Investigate and document new technologies, tools and methodologies to improve system stability and reliability, and advance systems administration procedures across all teams

• Contribute feedback to defining policies and procedures in the areas of Disaster Recovery, Enterprise Backups, Systems Management, Monitoring and Systems Administration/Security, Build Standards, and Server Build Automation

• System performance tuning and troubleshooting based on collected system and network statistics

• Mentor, guide and lead a diverse team of employees

• Manage team schedules ensuring adequate coverage

• Experience configuring and maintaining Microsoft domains, including administration of Active Directory and Group Policy

• Experience with Microsoft Hyper-V virtualization

• Experience with RADIUS authentication for secure wireless networking and VPN authentication Skills, Education, and Experience

<!-- [if !supportLists]-->·         <!--[endif]-->Manage 3rd party vendors

 

KNOWLEDGE/SKILLS/EXPERIENCE Required:

 • Bachelor’s degree preferred; will consider a combination of experience and education

• 10+ years of direct management of system administrators and infrastructure

• 7-10 years of design and implementation skills for corporate infrastructure

• Strong passion for providing superior world class infrastructure and customer support

• Ability to work cross-functionally with other technical teams

• Proactive, independent thinker possessing a high attention to detail

• Strong ability to consistently follow through with projects

• Expert communication skills, both verbal and written

•7 years of experience with the Microsoft stack including SharePoint and Office 365

• 7 years of experience with networking

• Solid understanding of security as it applies to Microsoft technologies

• A commitment to continuing education to strengthen skills and broaden expertise

• Strong problem solving and troubleshooting capabilities

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Location

7010 Easy Wind Drive , Austin, TX 78752

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