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Manager Corporate IT

| Austin

WHO ARE WE?

Personify is the leading solution provider that empowers the best constituent-focused organizations to succeed. Through our constituent engagement software and services, we help our clients better interact with their constituents at every touch point. After 20+ years of innovation within the industry and hundreds of successful outcomes, our clients have trusted us to be their primary technology partner.

JOB RESPONSIBILITIES

• Provide day-to-day technical and managerial leadership to the Corp IT team including coaching, team building, mentoring, and technical guidance.

• Lead architect for corporate infrastructure • Contribute to the continuous improvement and build-out of IT process, policies and procedures while maintaining current process and standards.

• Suggest technologies and processes to improve IT services • Manage hardware and software lifecycles for managed infrastructure.

• Ensuring projects are completed on time, within budget, and requirements are prioritized across multiple stakeholders.

• Support department wide budget forecasting within Corp IT.

• Support SOC and PCI audits compliance process and procedures.

• Ability to present data and metrics to upper management and cross-functional peer groups

• Be a voice and ongoing contributor in weekly and monthly IT management meetings

• Collaborate on the integration of new technologies through close teamwork with infrastructure architects, application developers and application support teams

• Investigate and document new technologies, tools and methodologies to improve system stability and reliability, and advance systems administration procedures across all teams

• Contribute feedback to defining policies and procedures in the areas of Disaster Recovery, Enterprise Backups, Systems Management, Monitoring and Systems Administration/Security, Build Standards, and Server Build Automation

• System performance tuning and troubleshooting based on collected system and network statistics

• Mentor, guide and lead a diverse team of employees

• Manage team schedules ensuring adequate coverage

• Experience configuring and maintaining Microsoft domains, including administration of Active Directory and Group Policy

• Experience with Microsoft Hyper-V virtualization

• Experience with RADIUS authentication for secure wireless networking and VPN authentication Skills, Education, and Experience

<!-- [if !supportLists]-->·         <!--[endif]-->Manage 3rd party vendors

 

KNOWLEDGE/SKILLS/EXPERIENCE Required:

 • Bachelor’s degree preferred; will consider a combination of experience and education

• 10+ years of direct management of system administrators and infrastructure

• 7-10 years of design and implementation skills for corporate infrastructure

• Strong passion for providing superior world class infrastructure and customer support

• Ability to work cross-functionally with other technical teams

• Proactive, independent thinker possessing a high attention to detail

• Strong ability to consistently follow through with projects

• Expert communication skills, both verbal and written

•7 years of experience with the Microsoft stack including SharePoint and Office 365

• 7 years of experience with networking

• Solid understanding of security as it applies to Microsoft technologies

• A commitment to continuing education to strengthen skills and broaden expertise

• Strong problem solving and troubleshooting capabilities

Read Full Job Description

Location

6500 River Place Blvd Bldg, Austin, TX 78703

What are Personify Perks + Benefits

Personify Benefits Overview

A career at Personify not only allows you to deepen your skill sets, but you’ll be positively impacting our nonprofit clients who work to make the world a better place. When you invest your best in Personify, the best is given back to you. Our corporate benefits and culture is one of the most progressive in the industry and encourages a work/life balance. Each team member is given the opportunity to truly be their best self while also deepening the connections with their team members around them every day.

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Child Care & Parental Leave Benefits
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Stocked Kitchen
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

The spirit of Personify is driven by people who are excited to help our clients change the world every day. Alone, we can only achieve so much but together we support, challenge and encourage each other to deliver market-leading innovation for some of the most impactful 501(c) nonprofit organizations across the country.

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