Duo Security
Our mission is simple: democratize security by making it easy and effective for everyone to use.
Austin, TX

Manager, Systems Engineering - Duo Security at Duo Security

| Austin
!Sorry, this job was removed at 5:52 p.m. (CST) on Wednesday, January 29, 2020

Who We Are…

Duo Security, now a part of Cisco, is the leading provider of Trusted Access security and multi-factor authentication delivered through the cloud. Duo’s mission is to make security simple for everyone. We were born from a hacker ethos and a desire to make the Internet a secure place. We believe in empowering people to follow their passions inside and outside of the office and enable every employee to bring their whole self to work.

Our team is our secret weapon. We run the spectrum from artists to analysts, low-key to high energy, and bring together a diversity of skill sets, experiences, and perspectives to solve what we consider to be the world's most pressing geopolitical challenge — transforming the security industry as we know it. Together we build solutions that are easy, effective, trustworthy, and enduring. And that’s why we are the most loved and trusted company in security.

Duo SE (Consulting Systems Engineer) team is a makeup of customer-centric engineers that love providing prospects and customers with an amazing experience. We are focused on ensuring technical success with Duo. We work as a team to improve and strengthen our technical and sales skills. We believe in the importance of making a large impact at Duo by working closely with our customers, sales, product, engineering, R&D, marketing, support and customers success teams.

 

What You’ll Do

We have an exciting Systems Engineering Manager role open within our Duo Security Sales team! You will be a highly motivated, entrepreneurial-minded sales professional who has a real passion for delivering elite technology and services that protect our customers from the network to the endpoint to the Cloud. This is an ideal position for someone who has validated leadership skills and related industry and technical expertise to advance their career in a highly regarded leadership role. As part of your DNA, you are an ambitious, self-starter with the ability to build executive relationships, develop and execute sales strategies and tactics that improve Cisco’s opportunity within the customer environment, position and promote the partner and customer value proposition for Cisco’s Security Architecture, articulate Cisco’s product and business strategies, and build the demand that makes deals happen!

Check out to details:

  • You will lead highly hardworking Security Consulting Systems Engineering (CSE) and Technical Solutions Architect (TSA) teams focused on multiple markets including but not limited to Enterprise and Fortune 100
  • Plan technical direction, identify expertise to grow the team as needed and facilitate key partnerships between cross-functional teams, partner and customer organizations
  • You will position the Security solutions portfolio to the field sales teams, partners and customers
  • Recruit and retain the best people, as well as coach and develop staff, provide performance management, development planning, salary planning, technical training, and mentor CSEs/TSAs
  • Work closely with Regional Sales Manager business partner to drive operational excellence with their Security team
  • Anticipate changes in the opportunities, market, customer needs and requirements that could impact the overall revenue target opportunity.
  • This is an excellent opportunity to apply your sales and technical leadership experience, work with the industry's most talented professionals, along with the industry's most innovative solutions.
  • Serve as the subject matter authority in Cisco Security Solutions

Who You’ll Work With…

In this role as SEM, you will provide mentorship and assist account teams within the territory in building solutions to address specific customer security needs. In this position, you will work with technology experts to help them position Duo Security’s two-factor authentication product solution effectively against competitive offerings.

Who You Are…

  • You have 10+ years of technical sales or pre-sales experience within networking technology industry, with at least 5 years in Security specialization experience with IDS/IPS, AV, Firewall, SSL, two-factor authentication and Single Sign-On, Advanced Malware Protection technologies
  • You possess 7+ years of experience leading people, operations, program management, and strategy development
  • You bring an advanced understanding of Cybersecurity trends in the Enterprise space including new products and solutions
  • You have a consistent track record of high performance and strong leadership skills
  • You possess a strong executive presence and shown ability to present strategic information to a wide range of audiences
  • Strong collaboration, influencing and facilitation skills. Proven ability to influence and lead outside of organization and across roles and functions.
  • Works independently and participates primarily with senior management and executives
  • You love working in a multifaceted changing environment
  • BS/BA (EE/CS) or equivalent highly preferred
  • Willingness to travel up to 25%

 

Why Cisco Security

Cisco Security - Cisco delivers intelligent cybersecurity for the real world, providing one of the industry's most comprehensive advanced threat protection portfolio that is integrated, pervasive, continuous and open. Cisco's threat-centric approach to security reduces complexity while providing unmatched visibility, continuous control and advanced threat protection across the entire attack continuum -- before, during and after an attack.

Cisco acquired Duo in part to boost our Security unit as well as to help Cisco along as we transition from a focus on hardware sales of networking gear, like routers and switches, to software subscriptions. Duo’s technology is a highly strategic addition to Cisco’s portfolio and will help accelerate our intent-based networking strategy by: Extending intent-based networking into multi-cloud environments; simplify policy for cloud security and expanding endpoint visibility coverage. 

 

In addition to having the right market conditions, capabilities, products and services, we need the right people to take us there.

Why Cisco

We connect everything: people, processes, data, and things. We innovate everywhere, taking ambitious risks to craft the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren’t afraid to change the way the world works, lives, plays and learns. We are leaders with vision, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. We Are Cisco.

Cisco is an equal opportunity employer.

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Where we are

Duo's Austin office is located in the heart of downtown.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • D3JSLibraries
    • FluxLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • CaffeFrameworks
    • Ember.jsFrameworks
    • ExpressFrameworks
    • Node.jsFrameworks
    • CassandraDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Adobe Creative SuiteDesign
    • MarvelDesign
    • Aha!Management
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • TrelloManagement
    • WrikeManagement
    • SalesforceCRM
    • MarketoLead Gen
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What are Duo Security Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available

An Insider's view of Duo Security

What does your typical day look like?

I always say I have a typical week, not a typical day. My work weeks are consumed by customer interactions (emails, working sessions, status calls and onsite business reviews), internal knowledge-sharing meetings and laughing with coworkers. However, each day is different and is shaped by customer needs.

Lisa

Senior Customer Success Manager

What are some things you learned at the company?

I have learned directly the value of diverse teams. Demographics, background, skills and seniority diversity blend to form higher performing teams as long as individuals are empathetic and kind to one another. Diversity allows for healthy conflict and understanding which push teams forward.

Blake

Engineering Manager, SRE

Jobs at Duo Security
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Head of Security Engineering - Duo Security

Duo Security
Austin
5 days ago
+41
As the Head of Application Security at Duo you will drive a portfolio of application security engineering work across multiple teams within the product development components of Duo’s organization.  This role is ultimately responsible for developing the tools, practices, and resources to ship safe and secure software to market. The leader in this role undertakes major cross-team initiatives such as maturing our SSDLC, developing and extending our static analysis framework, supporting early-phase product development work with expert requirements analysis and security design support, and being our in-house champion for adversary emulation against our own product and service.  This job requires plenty of business savvy to focus on emerging technical needs, transition requirements to internal stakeholders, contribute to the broader security community, and helping to drive and measure results for of our product security enhancement efforts. You’ll partner closely with your peers in Product, Engineering, and SRE to help us coordinate major efforts to solve massive security challenges.

Sales Development Manager, Duo Security

Duo Security
Austin
5 days ago
+41
Our Account Development Rep (ADR) team is our secret weapon. Formally known as an Account Development Manager (ADM) at Duo, you will lead a team of highly motivated ADR’s to build qualified pipelines of potential customers. This includes prospecting customers by phone, email, LinkedIn or whatever it takes to get them excited and engaged with Duo!

Software Developer Engineer in Test (SDET), Performance - Duo Security

Duo Security
Austin
5 days ago
+41
The Senior SDET (Software Development Engineer in Test) with an emphasis on Performance Testing is expected to be an advocate for the customer and to provide an assessment of software performance and quality that is metrics-based and integrated into the Software development life cycle. We expect a strong development background as you will spend 60% or more of your day writing code. Ideal candidates will have strong experience with tooling and developing performance testing frameworks, combined with the ability to tune code, database queries, operating system parameters, etc.

Sr. Product Designer - Duo Security

Duo Security
Austin
1 week ago
+41
Lead large, multi-quarter initiatives that align with Duo’s top priorities.  Help shape the overall product strategy, by applying your domain expertise and collaborating with peers across the R&D organization.  Design solutions for an ecosystem of end-user touchpoints and administrative interfaces. Play an active role in advocating for a Human-Centered Design process and creating a collaborative environment.  Lead as a ‘player/coach’… hands-on design and mentoring less experienced designers.

Customer Solutions Engineer - Duo Security

Duo Security
Austin
2 weeks ago
+41
As a Customer Solutions Engineer, you will partner with our Customer Success Managers to drive time-to-value for Duo customers, specifically by leading technical onboarding engagements.  You will deliver best practices that translate business objectives and requirements into specific recommended configurations, and identify/troubleshoot potential deployment blockers. You must be a strong communicator who comfortably adapts to various customer situations and audiences (from IT administrator to CISO).  You should have relevant experience and background in roles that require direct technical customer interaction, such as Professional Services, Solutions Engineering, or Technical Support. 

Account Development Representative, Duo Security (Austin)

Duo Security
Austin
3 weeks ago
+41
Formally known as an Account Development Representative (ADR) at Duo, you will rally alongside a team of highly motivated ADR’s to build qualified pipelines of potential customers. This includes prospecting customers by phone, email, LinkedIn or whatever it takes to get them excited and engaged with Duo! You will not only be responsible for outbound prospecting, but will be expected to be a subject matter expert of all things Duo (since you will be the face of the company). Don’t worry though, we’re not hanging you out there to dry without support! We have tons of tools and training that will help set you up for success and keep you there, including: Sales Boot Camp, ongoing product training, lunch with our labs team (i.e. security experts), shadowing opportunities, and a stellar group that will cheer you on, all the way up to our CEO!

Account Executive, SMB, Duo Security (Austin)

Duo Security
Austin
3 weeks ago
+41
Be responsible for selling Duo Security’s two-factor authentication product within a territory. Have a consultative sales approach, a successful track record of growing both new business and expansion revenue. Demonstrate all the behaviors associated with a high performance sales culture, specifically managing a pipeline, delivering results against a quota and maintaining productive client relationships.

Channel Marketing Manager - Duo Security

Duo Security
Austin
3 weeks ago
+41
Be responsible for developing, driving and implementing channel marketing activity for selected groups of channel partners. Develop and oversee the marketing plan for specific channels within the organization. Implement channel campaigns to expand market share and pursue aggressive growth targets. Work closely with all aspects of the business to gather product and channel insights. Work closely with the product, sales and corporate marketing teams to enable and stay top of mind with channel partners Oversee day-to-day channel marketing operations in both local and international markets. Understand changing and differing priorities depending on territories and how these impact channel marketing.  Measure and report the results of channel marketing programs, promotions and co-marketing activities with partners.

Product Manager, Endpoint - Duo Security

Duo Security
Austin
1 month ago
+41
As a Product Manager for Endpoint, you play a key role in driving Duo’s Zero Trust strategy. In a Zero Trust environment, it is crucial to understand the security context of device when a user attempts to sign-in to a business application or resource. As a result, you will be responsible for extending Duo’s ability to protect access based on the device security, while ensuring a seamless authentication experience for the end-user. In this role, you will partner with various stakeholders from engineering, design, customer success, sales, and senior management to execute on your vision.

SaaS Web UI Developer - Duo Security

Duo Security
Austin
1 month ago
+41
As a SaaS Web UI Developer on a new Engineering team, you will work in an Agile environment to develop Web UIs that delight customers. Applying a broad range of skills with a deep focus on Web UI, CSS/JS/HTML, you will exercise your creativity and ingenuity inventing solutions to interesting security problems. You will work closely with Product Management, Product Design, and customers to develop deep understanding of customer needs. Then you’ll apply that knowledge to build rock-solid security solutions that are a delight to use.

Software Development Engineer in Test (SDET) - Duo Security

Duo Security
Austin
1 month ago
+41
As a Software Developer Engineer in Test, you will write code to test our services for functionality and performance, to aid in our goal of making security easy for our users. You will do this in an environment where continuous integration is in place and code is actually released every two weeks. You will partner with dev and the product team to bake in quality at each step of the SDLC. You will define, measure and publish metrics to measure product quality and help the team improve them. You will understand priorities and risks and help focus our quality efforts on where they matter the most. You will work with mobile apps, backend Linux services, databases and validation of business logic and SAAS products, thus growing the breadth and depth of your knowledge. Learn on the job, every single day and become the best QA professional you possibly can be!

Senior Site Reliability Engineer, Infrastructure - Duo Security

Duo Security
Austin
1 month ago
+41
As a Senior Software Engineer on our Site Reliability Engineering team, you will develop software and tools to empower Duo's product development teams to release software services quickly and smoothly. You will collaborate with a wide range of internal partners to engineer automated solutions in an effort to remove toil and enhance stability for a variety of infrastructure, with an emphasis on scalability. You will face challenges that require an engineering mindset and a desire to automate everything possible.

Senior Software Engineer - Duo Security

Duo Security
Austin
2 months ago
+41
As a Lead Software Engineer on our Data Engineering team, you will be working on Duo’s threat detection offerings. You’ll develop software to proactively detect anomalous behavior within our customers’ accounts. This is accomplished by building out a modern data pipeline (Python, Kafka, Elasticsearch), integrating with our Data Science team’s machine learning algorithms (EMR, Spark, Scala), and surfacing it via API and UI (Python, React, D3). Your development team will work with product managers and UI/UX designers in an agile environment to deliver value to our customers.

Senior Site Reliability Engineer - Duo Security

Duo Security
Austin
3 months ago
+41
As a Software Engineer on our Site Reliability Engineering team, you will collaborate with a wide range of internal partners to engineer automated solutions in an effort to remove toil and enhance stability for a variety of infrastructure. You will work on the next iteration of architecture that allows us to reach new heights. You will face challenges that require an engineering mindset and a desire to automate everything possible.

Software Engineer-Data Science PHD (Intern)-United States Duo Security

Duo Security
Austin
3 months ago
+41
As a data science intern at Duo, you will work as an embedded member of the Data Science team to solve some of the most challenging problems in today’s security industry. The project you work on will depend on your skillset and interests, but will cover the lifecycle of data science work from problem formulation to solution. You may focus on developing and evaluating algorithms for anomaly detection, driving business decisions though user behavior models, building infrastructure for running and monitoring data pipelines, or estimating the effectiveness of product features from feedback and usage.  

Software Engineer, Developer Experience Team - Duo Security

Duo Security
Austin
3 months ago
+41
As a Software Engineer on the Developer Experience Team, you will enable Duo’s partners and customers to have a seamless integration experience with Duo’s core platform. You will develop product expertise with Duo’s APIs, SDKs and open source plugins to improve their security, usability, and scalability.  The solutions we build protect customers of all sizes, from bloggers who want to protect their Wordpress sites to enterprises that want to secure their payroll systems. Our largest customers rely on enterprise technologies ranging from Oracle to Cisco, and the Developer Experience Team is also responsible for ensuring Duo’s products integrate seamlessly with these enterprise systems. We write and maintain code in multiple languages including (but not limited to) Python, C, Java, Ruby, PHP, and Javascript. We don’t expect that you already know all of these, only that you are willing to learn and contribute to our team in a meaningful way. We emphasize software craftsmanship and apply it to our development practices through testing, continuous integration, build automation, and mentorship.

Duo Security Masters (Intern)-United States

Duo Security
Austin
3 months ago
+41
As an intern at Duo, you will work as an embedded member of a team to solve some of the most challenging problems in today’s security industry. You may work on building our mobile app, securing the cloud, helping us assess device security, improving usability for our end users, or helping us kill VPNs and passwords. At Duo we are musicians, hackers, hikers, gardeners, birders, and board game enthusiasts all working together to make Duo the most loved and trusted company in security. 

Software Engineer, Endpoint - Duo Security

Duo Security
Austin
3 months ago
+41
As a Senior Software Developer on our Endpoint team, you will work with an Agile team to develop Endpoint solutions that protect business applications by keeping undesirable client devices out. You will face difficult challenges that require creative solutions and a broad array of technical skills. We (engineers) work closely with product management, product design, and beta customers to deliver software at a rapid pace and of the highest quality. At the end of the day, you’ll know that you’ve made the Internet a safer place.

Application Security Technical Lead - Duo Security

Duo Security
Austin
3 months ago
+41
The Application Security team is responsible for ensuring that each engineer at Duo Security is enabled & supported throughout the Secure Development Lifecycle (SDL) to build security-resilient software. Whether for internally built technologies that help to “engineer the business,” or to delight our customers with innovative products & services, Duo’s Application Security team provides its capabilities across the entire business unit to reduce overall risk.

Duo Security Bachelors (Intern)- United States

Duo Security
Austin
4 months ago
+41
As an intern at Duo, you will work as an embedded member of a team to solve some of the most challenging problems in today’s security industry. You may work on building our mobile app, securing the cloud, helping us assess device security, improving usability for our end users, or helping us kill VPNs and passwords. At Duo we are musicians, hackers, hikers, gardeners, birders, and board game enthusiasts all working together to make Duo the most loved and trusted company in security. 

Senior Customer Solutions Engineer - Duo Security

Duo Security
Austin
4 months ago
As a Senior Customer Solutions Engineer, you will partner with our Customer Success Managers to drive time-to-value for Duo’s strategic Enterprise customers, specifically by leading technical onboarding engagements.  You will provide architectural guidance and best practices that translate business objectives and requirements into specific recommended configurations, and identify/troubleshoot potential deployment blockers. You must be a strong communicator who comfortably adapts to various customer situations and audiences (from IT administrator to CISO).  You should have relevant experience and background in roles that require direct technical customer interaction, such as Professional Services, Solutions Engineering, or Technical Support. Your other responsibilities will include:

Mid Market Sales Engineer - Duo Security

Duo Security
Austin
4 months ago
We are adding Sales Engineer dedicated to the mid-market segment responsible for positioning and selling Duo Security’s two-factor authentication product in the field. We need an expert solutions engineer with a consultative approach, experience with enterprise architecture and the ability to deliver successful proof of concepts. To be successful in this role you'll be an excellent communicator who can adapt their style to accommodate a variety of business use cases. You should have 2+ years of experience in roles that require direct technical customer interaction, such as Professional Services, Sales Engineering or Solutions Engineering background.

Senior Machine Learning Engineer – Infrastructure : Duo Security

Duo Security
Austin
4 months ago
Assume ownership of current and future machine learning infrastructure. You’ll be the first engineer in this role at Duo and will have an opportunity to make a large impact. Partner with data engineers and data scientists to build paved paths for machine learning, and deliver machine learning product features to the hands of millions of users at thousands of Duo customers. Evaluate, recommend, build, or drive adoption of tools and processes for a wide range of research and production use cases. Areas of work could include, for example, systems for research data access, for experiment tracking, or for scheduling and monitoring model training jobs in production. Develop tools and processes to enable reliable and performant access to data for research and product development, while ensuring security and privacy properties. Make improvements to our production machine learning pipeline. Enhance our experiment tracking tool and research infrastructure in general. Elicit and prioritize the infrastructure needs of the data science team.