Manager, Technology Vendor Management

| Austin
Making Healthcare Right. Together.” is the cornerstone of all we do. Our vision is through powerful relationships with Care Partners, we help all people live healthy and brighter lives. To successfully achieve our mission and vision as we operate in a dynamic health care environment, we expect Bright employees to embody and uphold our core values in work and interactions, both internal and external: be brave, be brilliant, be accountable, be inclusive, and be collaborative.

In close partnership with the VP of Technology Infrastructure & Operations and in coordination with our Procurement team, you will help us build and lead the Technology Vendor Management Office that will establish a new operating norm for all new and existing vendor engagements. From inception to off-boarding, you will provide the vision, strategy, and direction for the Technology Vendor Management function. Working with our Strategic Sourcing partners, you shall implement new processes and standards that ensure Bright, and the vendors deliver on their deliverables and obligations, whilst improving operational efficiency and compliance. You will develop and cultivate an ongoing relationship with Technology, Finance, Procurement and Sourcing partners as well as external vendors from the earliest stages of vendor engagement to service performance and, finally, through off-boarding.

Responsibilities

  • Build the Technology Vendor Management Function
  • Review, draft, redline, and negotiate a variety of technology-related agreements, including SOW's, POC's, order forms, amendments, etc. while maintaining tight coordination with Legal, Finance, Procurement/Sourcing, Technology, and vendors required. Insuring compliance criteria are met.
  • Establish internal vendor governance framework, oversight, and performance strategy including, trending, and reporting on key KPI's to maximize operational value and minimize operational risk
  • Define and manage cross-supplier performance management and cross-supplier governance structure. Manage vendor activity to identify and recommend methods to support cost savings, cost avoidance, improved efficiency, or more strategic sourcing.
  • Work with Legal and Sourcing/Procurement across supplier lifecycle.
  • Provide input to support compliance audits regarding adherence to contractual agreements and partner with Software Asset Management & Desktop Support teams to develop ongoing entitlement controls.
  • Build strong partnerships and engagement with existing and new strategic partners.
  • Create and maintain Supplier Management Process and Procedures operating manual to drive continuous improvements in all areas of vendor management.
  • Conduct supplier spend/consumption analytics in partnership with Finance to provide sourcing optimization recommendations, including contract consolidation/restructure, as needed.
  • Research, analyze, and interpret the IT services marketplace to understand supplier/market characteristics and identify sourcing trends/opportunities.
  • Conduct supplier due diligence including scorecards, annual reviews, reporting metrics, establish dashboards, and financial analysis.

Education, Training, and Experience

  • Bachelor’s degree or equivalent work experience required in Computer Science, Information Systems Management, Supply Chain, Finance, or related field
  • Seven (7) years of experience with vendor relations, negotiations, contract management, project management, and process improvement
  • Healthcare experience preferred or experience operating in highly regulated industries
  • Solid understanding of SOX compliance
  • Experience with implementing Security governance controls (SOC2, NIST, HIPAA Security Rule Technical Provisions)
  • Working knowledge of information technology concepts, practices, and principles to provide a foundation for technology related work required.
  • Excellent skills with Microsoft Office Suite, Jira, and project management tools

Licensures & Certifications

  • Project management certifications are preferred for this role. Project Management Professional (PMP, PMI-ACP) certification, Scrum Master (CSM) certification (Preferred)

 We’re Making Healthcare Right. Together. 

We've won some fun awards like Modern Healthcare and Forbes, etc. But more than anything, we're a group of people who are really dedicated to our mission in healthcare. Come join our team!

Check out this great video showcasing just some of the fantastic Technology Team broadcasting from our ATX office!
 
As an Equal Opportunity Employer, we welcome and employ a diverse employee group committed to meeting the needs of Bright Health, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

BRIGHT ON!

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • PowerShellLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • FlutterLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • InVisionDesign
    • SketchDesign
    • Lucid ChartDesign
    • Aha!Management
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • Microsoft DynamicsCRM

Location

We are downtown at 515 Congress Avenue, right in the heart of downtown! Tons of restaurants and close to public transportation.
Making Healthcare Better For All At Bright Health
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An Insider's view of Bright Health

What’s the vibe like in the office?

The office has a relaxed and laid back vibe but people are very serious about their work - perfect!

Anthony

Data Engineer

What does your typical day look like?

My day is so varied, given how quickly we're growing, which is fulfilling for me. I have a good balance of strategic and tactical work in my day as well as time to focus and time to collaborate.

Jen

VP, Digital

What makes someone successful on your team?

A hard-working team player who thinks first and codes next is likely to learn a lot and quickly become a valuable member of the team. Lots of experience with some of our tooling is always nice, but if someone can't knowledge-share well or responds poorly to code reviews and other requests for collaboration, it'll be a tough fit.

Brian

Software Engineer 3

How do your team's ideas influence the company's direction?

We hire smart individuals who thrive on accomplishment and purpose. Our teams are exposed to the bigger picture through constant communication and dialogues – that encourages them to come up with innovative solutions to problems. We've made significant adjustments on our direction in technology and process that were initiated by the team.

Abdullah

VP, Engineering

What are Bright Health Perks + Benefits

Bright Health Benefits Overview

We have 3 different health insurance plans, all through Cigna (HDP, Premium HDP and PPO). We cover the majority of the cost for the employee and some cost for family. We have two dental plans and a vision plan as well. We have a Lifestyle Spending Account and options for HSA/FSA. We put 3% of your total earnings into your 401K plan and you are immediately vested. We have all the latest technology (Mac or Surface laptops – your choice) to use including standing desks. Fully stocked fridge with snacks and drinks.

Culture
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Bright Health employees can contribute up to $3500 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Bright Health is proud to offer a wellness stipend of $200/month to all employees!
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
We will put 3% of your total earnings into your 401K plan, even if you don't put anything in. It's a safe harbor contribution.
401(K) Matching
Bright Health provides employees with a 401(k) plan managed by Vanguard. We provide a ‘safe harbor’ non-elective contribution equal to 3% of your compensation, regardless of participation in the p
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 6 weeks of parental leave for the primary caretaker. We also provide 2 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Bright Health provides employees with a flexible work schedule that includes Core hours, Flexible start and end times.
Remote Work Program
Family Medical Leave
Company sponsored family events
Bright Health sponsors family oriented events Annually.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Happy Hours
Happy hours are hosted on occasion.
Relocation Assistance
Fitness Subsidies
Bright Health employees are eligible for discounts on several gym memberships.
Home Office Stipend for Remote Employees
Professional Development Benefits
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

Bright's primary goal is to offer employee benefits and perks that are as flexible as possible to meet each employee's unique needs!

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