Duo Security
Our mission is simple: democratize security by making it easy and effective for everyone to use.
Austin, TX

Manager, Trust & Compliance - Duo Security at Duo Security

| Austin
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Duo Security, now a part of Cisco, is the leading provider of Trusted Access security and multi-factor authentication delivered through the cloud.

 

Duo’s mission is to make security simple for everyone. We were born from a hacker ethos and a desire to make the Internet a secure place. We believe in empowering people to follow their passions inside and outside of the office and enable every employee to bring their whole self to work.

Our team is our secret weapon. We run the spectrum from artists to analysts, low-key to high energy, and bring together a diversity of skill sets, experiences, and perspectives to solve what we consider to be the world's most pressing geopolitical challenge — transforming the security industry as we know it. Together we build solutions that are easy, effective, trustworthy, and enduring. And that’s why we are the most loved and trusted company in security.

If you’re passionate about solving hard cloud security problems at a hyper-growth company, love working with brilliant teammates, and want to help the world’s organizations realize easy-to-use security capabilities, then this role is for you.

What you’ll do…

As a Manager of Trust & Compliance, you will report to the Head of Cloud Security and lead the team responsible for enabling Duo to serve our customers in a trustworthy manner through:

  • management of internal policies and procedures

  • supporting Product, Engineering, and the Security team in delivering trustworthy solutions that delight our customers

  • providing positive customer experiences during vendor security reviews and enabling sales through the achievement of new and maintenance of existing market access compliance programs like SOC 2 and FedRAMP

You will be responsible for:

  • Enabling growth and success for the Trust & Compliance programs and the team members.

  • Overall strategy for Trust & Compliance.

  • Ensuring effective execution of Trust & Compliance programs.

  • Management of relationships with internal and external stakeholders and partners.

  • Providing a healthy and sustainable working environment for team members.

Skills and experience you have…

  • Well-established track record of successfully leading teams and people in information security with proven coaching and mentoring skills.

  • Experience collaborating successfully with security, IT, engineering, product, and sales teams

  • Experience supporting compliance for cloud-native products served via public clouds

  • Proven leadership tools and skills to enable teams and individuals to operate at their full potential

  • Providing exceptional experiences to internal and external customers

  • Familiarity with common audit frameworks and compliance programs (NIST, Cloud Security Alliance, FedRAMP, SOC 2, PCI, ISO 27001, etc.)

3 Reasons why you should apply…

  • You’re an experienced manager looking for new growth opportunities that include increased ownership over strategy

  • You are kinder than necessary, enjoy learning together within an organization, and are passionate about enabling people to grow to their fullest potential

  • You’re excited by the variety of work and challenges that emerge within a fast moving security organization

This job may not be for you if...

  • You need a pre-established and fixed strategy defined by someone else in order to execute

  • You require heroics from your team in order to meet expectations

  • You’re looking for an opportunity to spend most of your time doing work directly as an individual contributor

Duo is committed to cultivating and preserving a culture of inclusion and connectedness. We are able to grow and learn better together with a diverse team of employees. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and Duo’s achievement as well. In recruiting for our team, we welcome the unique contributions that all potential candidates can bring in terms of their education, opinions, culture, ethnicity, race, gender identity and expression, nationality, age, languages spoken, veteran’s status, religion, disability, sexual orientation and beliefs.

And if this role is exciting you, we encourage you to apply even if you don’t meet all 100% of the description or qualifications. Finally and most importantly, we are a proud Equal Opportunity Employer

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Where we are

Duo's Austin office is located in the heart of downtown.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • D3JSLibraries
    • FluxLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • CaffeFrameworks
    • Ember.jsFrameworks
    • ExpressFrameworks
    • Node.jsFrameworks
    • CassandraDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Adobe Creative SuiteDesign
    • MarvelDesign
    • Aha!Management
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • TrelloManagement
    • WrikeManagement
    • SalesforceCRM
    • MarketoLead Gen
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What are Duo Security Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available

An Insider's view of Duo Security

What does your typical day look like?

I always say I have a typical week, not a typical day. My work weeks are consumed by customer interactions (emails, working sessions, status calls and onsite business reviews), internal knowledge-sharing meetings and laughing with coworkers. However, each day is different and is shaped by customer needs.

Lisa

Senior Customer Success Manager

What are some things you learned at the company?

I have learned directly the value of diverse teams. Demographics, background, skills and seniority diversity blend to form higher performing teams as long as individuals are empathetic and kind to one another. Diversity allows for healthy conflict and understanding which push teams forward.

Blake

Engineering Manager, SRE

Jobs at Duo Security
12

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Senior Site Reliability Engineer - Duo Security

Duo Security
Austin
2 weeks ago
+41
As a Senior Software Engineer on our Site Reliability Engineering team, you will develop software and tools to empower Duo's product development teams to maintain software releases quickly and smoothly. You will collaborate with a wide range of internal partners to engineer automated solutions in an effort to remove toil and enhance stability for a variety of infrastructure, with an emphasis on scalability. You will face challenges that require an engineering mindset and a desire to automate everything possible.

Solutions Engineer, Mid-Market - Duo Security

Duo Security
Austin
3 weeks ago
+41
We are adding a Mid Market Sales Engineer responsible for positioning and selling Duo Security’s two-factor authentication product in the field. We need an expert solutions engineer with a consultative approach, experience with enterprise architecture and the ability to deliver successful proof of concepts. You must be an excellent communicator who can adapt their style to accommodate a variety of business use cases. You should have 2+ years of experience in roles that require direct technical customer interaction, such as Professional Services, Sales Engineering or Solutions Engineering background.

Sales Systems Program Manager - Duo Security

Duo Security
Austin
3 weeks ago
+41
As the Sales Systems Program Manager you will be responsible for working as a liaison with our Internal Systems Team to prioritize projects, complete business requirements documentation, create/maintain the systems roadmap for sales, support testing of new functionality and rollout/training communications. You will have the opportunity to work closely with both business and technical professionals to translate requirements and drive delivery of projects that enable the sales organization to be successful. This is a highly cross-functional role with interaction across multiple departments at Duo to gain alignment regarding requirements for Salesforce.com (or other tool) improvements. Salesforce.com is a tool used across the entire organization and in this role, you will work to make sure that all improvements are a positive change for other areas of the business.

Sales Manager, Partner Sales- Duo Security

Duo Security
Austin
3 weeks ago
+41
Duo Security, now a part of Cisco, is the leading provider of Trusted Access security and multi -factor authentication delivered through the cloud. Duo’s mission is to make security simple for everyone. We were born from a hacker ethos and a desire to make the Internet a secure place. We believe in empowering people to follow their passions inside and outside of the office and enable every employee to bring their whole self to work.

Product Manager, Endpoint - Duo Security

Duo Security
Austin
1 month ago
+41
As a Product Manager for Endpoint, you will play a key role in driving Duo’s Zero Trust strategy. In a Zero Trust environment, it is crucial to understand the security context of a device when a user attempts to sign-in to a business application or resource. As a result, you will be responsible for extending Duo and Cisco’s ability to protect access based on the device security using data collected by Duo, Cisco and 3rd party products, while ensuring a seamless authentication experience for the end-user. In this role, you will partner with various stakeholders from engineering, design, customer success, sales, and senior management and other Cisco product teams to execute on your vision.

SLED Account Development Representative-Duo Security (ATX)

Duo Security
Austin
1 month ago
+41
As a SLED Account Development Representative (ADR) at Duo, you will rally alongside a team of highly motivated ADR’s to build qualified pipelines of potential customers. This includes prospecting customers by phone, email, LinkedIn or whatever it takes to get them excited and engaged with Duo. You will not only be responsible for outbound prospecting but will be expected to be a subject matter expert of all things Duo (since you will be the face of the company).

Head of Product Marketing for Duo Security

Duo Security
Austin
1 month ago
+41
Build and lead a globally distributed 10-15 people Product Marketing team. Develop GTM strategies to grow Duo SaaS business to a billion dollar business within Cisco. Messaging and positioning of all products at Duo. The key messaging developed by the product marketing team will be used by marketing, sales, customer success and other customer facing functions. Lead competitive enablement programs. This includes gathering and processing competitive intel, and developing content to train sales and customer success teams. Lead sales enablement programs. This includes understanding various personae in sales (Duo sales executives, Cisco security specialists, Cisco generalist sales executives, partner sales executives, etc.) and developing effective content for them. Own messaging on how Duo fits into the larger Cisco ecosystem.

Engineering Manager, Data Infrastructure - Duo Security

Duo Security
Austin
1 month ago
+41
As the Engineering Manager for Data Infrastructure, reporting to the Head of Data Science & Engineering, you will lead the team responsible for the data backbones that power Duo’s product and business. You will develop trust with, mentor, and grow a team of capable data engineers. Your team will create and improve paved paths for using modern logging infrastructure such as Kafka and Elasticsearch. That infrastructure serves our customers directly through in-product reports and APIs, as well asby supplying data to machine learning features like Duo Trust Monitor. Your team will also own other related infrastructure for customer, product R&D, and business intelligence use cases.

Mid-Market Account Development Representative-Duo Security (ATX)

Duo Security
Austin
2 months ago
+41
As a Mid-Market Account Development Representative (ADR) at Duo, you will rally alongside a team of highly motivated ADR’s to build qualified pipelines of potential customers. This includes prospecting customers by phone, email, LinkedIn or whatever it takes to get them excited and engaged with Duo. You will not only be responsible for outbound prospecting but will be expected to be a subject matter expert of all things Duo (since you will be the face of the company).

Customer Solutions Engineer - Duo Security

Duo Security
Austin
3 months ago
+41
As a Customer Solutions Engineer, you will partner with our Customer Success Managers to drive time-to-value for Duo customers, specifically by leading technical onboarding engagements.  You will deliver best practices that translate business objectives and requirements into specific recommended configurations, and identify/troubleshoot potential deployment blockers. You must be a strong communicator who comfortably adapts to various customer situations and audiences (from IT administrator to CISO).  You should have relevant experience and background in roles that require direct technical customer interaction, such as Professional Services, Solutions Engineering, or Technical Support. 

Senior Customer Solutions Engineer - Duo Security

Duo Security
Austin
7 months ago
+41
As a Senior Customer Solutions Engineer, you will partner with our Customer Success Managers to drive time-to-value for Duo’s strategic Enterprise customers, specifically by leading technical onboarding engagements.  You will provide architectural guidance and best practices that translate business objectives and requirements into specific recommended configurations, and identify/troubleshoot potential deployment blockers. You must be a strong communicator who comfortably adapts to various customer situations and audiences (from IT administrator to CISO).  You should have relevant experience and background in roles that require direct technical customer interaction, such as Professional Services, Solutions Engineering, or Technical Support. Your other responsibilities will include:

Mid Market Sales Engineer - Duo Security

Duo Security
Austin
7 months ago
+41
We are adding Sales Engineer dedicated to the mid-market segment responsible for positioning and selling Duo Security’s two-factor authentication product in the field. We need an expert solutions engineer with a consultative approach, experience with enterprise architecture and the ability to deliver successful proof of concepts. To be successful in this role you'll be an excellent communicator who can adapt their style to accommodate a variety of business use cases. You should have 2+ years of experience in roles that require direct technical customer interaction, such as Professional Services, Sales Engineering or Solutions Engineering background.