Manager, Worker Growth
RigUp is changing the way hard work gets done in solar, wind, oil and gas, defense, and construction. Each one of our teams exists to move us closer to our north star -- “to empower the people who power the world. The Sales Support & Execution (SSE) team at RigUp is responsible for matching supply and demand across all of the energy verticals. RigUp is hiring a Recruiting Manager for our Wind business unit. Finding jobs for the men and women who power the world is what motivates us. We’re looking for people who are passionate about operations and process improvements. You will be managing a team that focuses on building meaningful relationships with people across the energy industry: the workers themselves as well as the hiring managers.
- Managing 2-3 team leads (directly) and 20-25 recruiters (indirectly). The recruiters are tasked with full-desk recruiting responsibilities including supplier acquisition, qualification, onboarding, dispatch, support and customer engagement
- Working effectively with relevant stakeholders within renewables sales, operations and marketing teams to maximize execution rate, on time delivery of suppliers and other operational objectives as required
- Meeting or exceeds operational KPIs for recruiting, onboarding, customer engagement and outsourcing operations by optimizing resource planning across these functions and effectively managing the performance of team members
- Understanding and driving best practices for tools and platforms used to recruit and communicate with potential candidates (e.g. applicant tracking system, mass texting, etc.)
- Establishing and maintaining effective and up to date documentation of all core processes supported by the team
- Leveraging said process documentation to create and continuously iterate on a training program for team members that spans new hire training as well as continuous skill development
- Developing reporting and dashboards to quantify and track team output and performance. Leverages metrics and data to continuously drive operational efficiency and quality of execution. Leverages cross-functional partners as necessary to create this reporting.
- Driving cost efficiency by ensuring the successful off-loading of all high-volume, low complexity tasks to BPO, providing training, documentation and reporting support as required to ensure a seamless transition of work
- Collaborating effectively with strategic program managers over recruiting, onboarding, customer engagement and outsourcing operations programs to align on vertical specific requirements and implement technological enhancements, process improvements specific to those programs.
- Participating effectively in discovery and project planning conversations with stakeholders in product, PMO and strategic program leaders
- Maintaining a holistic operational awareness of the needs of other recruiting teams across Energy, Construction and Defense and loans resources as required to ensure the overall success of the recruiting function
- 3-5 years experience as an operational leader, experience as a leader within the field of recruiting highly preferred
- 1-3+ years experience as a recruiter, experience within the energy industry highly preferred
- Demonstrated success collaborating with cross-functional stakeholders in order to achieve business objectives
- Experience leveraging quantitative and qualitative inputs to drive individual and team performance
- Experience leveraging data to identify process improvement opportunities
- Demonstrated ability to coach and develop first level leader leaders and individual contributors across a wide spectrum of seniority levels ranging from entry-level to very specialized
- Demonstrated ability to manage through layers and build a bench of leadership talent
- Experience leading through change management initiatives
Perks:
- Flexible PTO policy
- 401k Program with 4% match
- Competitive health benefits including medical, dental & vision
- Open office space in the heart of downtown Austin
In 2014, we set out to create a better way to get work done in the oil & gas industry. The goal — to build the most reliable and cost-effective workforce solution, using technology to make it easier to manage and deploy workers at scale. And while our commitment hasn’t changed, our business has. What started in oil & gas has grown to include construction, wind, solar, and defense. So we believe it’s time our company’s name reflects that evolution. We’re excited to announce that RigUp is now Workrise— a full-stack workforce provider, powered by technology specifically built for the diverse industries we serve.