Managing Director, Market Leader at Bright Health

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Our Mission is to Make Healthcare Right. Together. Built upon the belief that by connecting and aligning the best local resources in healthcare delivery with the financing of care, we can deliver a superior consumer experience, lower costs, and optimized clinical outcomes.

What drives our mission? The company values we live and breathe every day. We keep it simple: Be Brave. Be Brilliant. Be Accountable. Be Inclusive. Be Collaborative.

If you share our passion for changing healthcare so all people can live healthy, brighter lives – apply to join our team.


Managing Directors are accountable for the performance of a geographically defined Bright HealthCare service area. The role has Profit and Loss responsibility shared with matrix partners throughout Bright HealthCare and Bright Health Group. Specifically, success is measured by the following metrics within each Market in the Region.

Top line revenue growth:
a. Net growth in existing Lines of Business and identification of opportunities to add additional Lines of Businesses. Matrix partnership with: LOBs, Distribution and Sales, Operations, Marketing.
b. Work with LOBs and Network to contract with provider partners (Care Partners and Advanced Primary Care groups) in models that support growth, reflect the LOB access targets. Develop practice-based distribution opportunities.
c. Develop strategic relationships with distribution partners
d. Work to surface member abrasion issues and coordinate across functions to drive accountability for resolution and optimal member experience.

MLR performance
a. Management and monitoring of unit costs, utilization and network keep-age.
b. Management of all VBC relationships in the Market to assure Care Partners and Advanced Primary Care groups manage cost and quality and achieve clinical effectiveness and achieve targeted gain share.
c. Identify and coordinate implementation of all Medical Cost Management initiatives in the Market.
d. Risk adjustment results

Local network relationships
a. Manage the strategic partnerships with Care Partners, Advanced Primary Care groups and top network providers.
b. Support implementation of all Bright Health COE initiatives.
c. Work to support provider engagement and marketing initiatives and assure provider awareness and advocacy targets.
d. Work to surface provider abrasion issues and assure the appropriate Bright Health COE improve the provider experience.

Local presence, intelligence and opportunities
a. Represent the face of Bright Health in the Market with regulators, press and public.
b. Provide local intelligence from the distribution, delivery and competitor environments to assure Bright delivers a market competitive offer
c. Identify enterprise-wide opportunities for Bright Health

ROLE RESPONSIBILITIES
The Managing Director job description is intended to point out major responsibilities within the role, but it is not limited to these items.

1. Net growth in existing Lines of Business and identification of opportunities to add additional Lines of Businesses.
2. Work with LOBs and Network to identify, contract with and manage provider partners (Care Partners, Advanced Primary Care groups, key practice partnerships) in models that support growth and reflect the LOB access targets. Develop practice-based distribution opportunities.

3. Work with Sales and Distribution to Identify and develop strategic relationships with distribution partners in the Market
4. Management and monitoring of Medical Loss Ratio including but not limited to: unit costs, utilization, network keep-age, network composition, and risk adjustment.
5. Management of VBC relationships in the Market to assure Care Partners and Advanced Primary Care groups manage cost and quality and achieve clinical effectiveness and achieve targeted gain share and growth
6. Work to support provider engagement and marketing initiatives and achieve provider awareness and advocacy targets.
7. Represent the face of Bright Health in the Market with regulators, press and public.
8. Provide local intelligence from the distribution, delivery and competitor environments to assure Bright delivers a market competitive offer

SUPERVISORY RESPONSIBILITIES
This position will have supervisory responsibility.


EDUCATION, TRAINING, AND PROFESSIONAL EXPERIENCE
• A Bachelor’s Degree in business, economics, healthcare administration, or a related field is required; MBA is preferred
• Ten or more (10+) years of experience required. Preferably working with payers, but also provider organizations.
• Experience in general management is required.
• Experience working with risk/gain sharing providers and APCs who accept risk is required
• Familiarity with Exchange, Commercial and Medicare products is recommended
• Experience working effectively within a matrixed organization.

PROFESSIONAL COMPETENCIES
• Strong collaboration skills with internal (Sales, Network, Clinical and Ops) and external (CPs, APCs, brokers) to execute on high revenue and membership targets, and management of MLR to assure competitive products and pricing.
• Leadership skills that extend cross-functionally, spanning operations, clinical, network and sales that contribute to driving an exceptional experience for members and for clinicians.
• Strong relationship and account management skills within the healthcare provider space
• Results oriented, capable of clearly translating strategic objectives into implementable processes that drive outcomes.

LICENSURES AND CERTIFICATIONS
• No licensures and/or certifications are required for this role.


WORK ENVIRONMENT
The majority of work responsibilities are performed in an open office setting, carrying out detailed work sitting at a desk/table and working on the computer. Travel will be required.

 
We’re Making Healthcare Right. Together.
We are realizing a completely different healthcare experience where payors, providers, doctors, and patients can all feel connected, aligned and unified on the same team. By eradicating the frictions of competing needs, we are making it possible to give everyone more of what they want and deserve. We do this by:
 
Focusing on Consumers
We understand patient pain points, eliminating complexity while increasing transparency, for greater access and easier navigation.
 
Building on Alignment
We integrate and align individual incentives at all levels, from financing to optimization to delivery of care.
 
Powered by Technology
We employ our purpose built, integrated data platform to connect clinical, financial, and social data, to deliver exceptional outcomes.
 
          
 
As an Equal Opportunity Employer, we welcome and employ a diverse employee group committed to meeting the needs of Bright Health, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • PowerShellLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • FlutterLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • InVisionDesign
    • SketchDesign
    • Lucid ChartDesign
    • Aha!Management
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • Microsoft DynamicsCRM

Location

We are downtown at 515 Congress Avenue, right in the heart of downtown! Tons of restaurants and close to public transportation.
Making Healthcare Better For All At Bright Health
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An Insider's view of Bright Health

What’s the vibe like in the office?

The office has a relaxed and laid back vibe but people are very serious about their work - perfect!

Anthony

Data Engineer

What does your typical day look like?

My day is so varied, given how quickly we're growing, which is fulfilling for me. I have a good balance of strategic and tactical work in my day as well as time to focus and time to collaborate.

Jen

VP, Digital

What makes someone successful on your team?

A hard-working team player who thinks first and codes next is likely to learn a lot and quickly become a valuable member of the team. Lots of experience with some of our tooling is always nice, but if someone can't knowledge-share well or responds poorly to code reviews and other requests for collaboration, it'll be a tough fit.

Brian

Software Engineer 3

How do your team's ideas influence the company's direction?

We hire smart individuals who thrive on accomplishment and purpose. Our teams are exposed to the bigger picture through constant communication and dialogues – that encourages them to come up with innovative solutions to problems. We've made significant adjustments on our direction in technology and process that were initiated by the team.

Abdullah

VP, Engineering

What are Bright Health Perks + Benefits

Bright Health Benefits Overview

We have 3 different health insurance plans, all through Cigna (HDP, Premium HDP and PPO). We cover the majority of the cost for the employee and some cost for family. We have two dental plans and a vision plan as well. We have a Lifestyle Spending Account and options for HSA/FSA. We put 3% of your total earnings into your 401K plan and you are immediately vested. We have all the latest technology (Mac or Surface laptops – your choice) to use including standing desks. Fully stocked fridge with snacks and drinks.

Culture
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Bright Health employees can contribute up to $3500 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Bright Health is proud to offer a wellness stipend of $200/month to all employees!
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
We will put 3% of your total earnings into your 401K plan, even if you don't put anything in. It's a safe harbor contribution.
401(K) Matching
Bright Health provides employees with a 401(k) plan managed by Vanguard. We provide a ‘safe harbor’ non-elective contribution equal to 3% of your compensation, regardless of participation in the p
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 6 weeks of parental leave for the primary caretaker. We also provide 2 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Bright Health provides employees with a flexible work schedule that includes Core hours, Flexible start and end times.
Remote Work Program
Family Medical Leave
Company sponsored family events
Bright Health sponsors family oriented events Annually.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Happy Hours
Happy hours are hosted on occasion.
Relocation Assistance
Fitness Subsidies
Bright Health employees are eligible for discounts on several gym memberships.
Home Office Stipend for Remote Employees
Professional Development Benefits
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

Bright's primary goal is to offer employee benefits and perks that are as flexible as possible to meet each employee's unique needs!

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