Office Administrative Assistant at Bright Health

| Austin
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The Office Administrative Assistant is responsible for assisting in the day to day operations of an office, serving as the main point of contact for employees and visitors, vendors, and building management to handle any facility related issues and escalate as needed. This individual will provide a wide variety of administrative support to the Austin office, including helping to enforce COVID safety protocols, coordinating new employee onboarding, and other office-related projects.

YOUR RESPONSIBILITIES

  • Assist in the day to day operations of the office
  • Act as the face of Bright Health: ensure visitors receive a warm welcome, maintain security requirements by ensuring all guests sign in and out, follow guest procedures, and alert appropriate Bright Employees their visitor is waiting
  • Manage and maintain the safety of employees on site, including, but not limited to helping to enforce COVID safety protocols, addressing impromptu facilities requests, maintaining safety and sanitation related supplies, stocking common areas with needed items, and reporting any violations of site policy to leadership
  • Manage conference room utilization and all conference room calendars
  • Maintain office supply inventory and ordering supplies as needed, managing incoming and outgoing mail and deliveries
  • Coordinate on-site meals for meetings and other events
  • Manage and maintain Austin location vendors including facilities, custodial, food service and miscellaneous contracting
  • Assist in the coordination of travel for select senior leaders and remote employees as needed
  • Provide administrative support, including scheduling, expenses, and calendar management for select senior leaders at Bright
  • Stay up to date on required compliance, safety, sanitation, contact tracing and other office related procedures and policies

EDUCATION, TRAINING, AND PROFESSIONAL EXPERIENCE

  • High School diploma or GED required, Bachelor's Degree preferred
  • 2+ years of experience supporting a professional office
  • Must be willing to come into the physical office every day

PROFESSIONAL COMPETENCIES

  • Friendly, approachable demeanor that will uphold Bright's values
  • Proficiency in MS Office with expertise in Microsoft Word, PowerPoint and Excel
  • Creative and proactive, with the ability to recognize potential problems and prioritize accordingly
  • Exceptional communication skills, both written and verbal
  • Able to deliver high quality customer service to internal and external customers by communicating with knowledge and compassion; able to develop good working relationships
  • Able to work independently and collaboratively on projects, sometimes from conception to completion
  • Able to be flexible in schedule and adaptable to constant change; able to remain calm in difficult situations
  • Able to work in and must be able to work under pressure at times to handle a wide variety of requests and activities, some of which may be confidential, in a fast-paced environment
  • Broad knowledge of company operations and policy, compliance and much have a high level of professionalism, experience and discretion
  • Able to effectively handle and prioritize multiple tasks, frequent interruptions, and details with efficiency and accuracy
  • Able to meet strict deadlines with a sense of urgency and attention to detail
  • Superior organization skills and dedication to completing projects in a timely manner

What it means to “Be Bright.”
These are the values we live by:
Be Purposeful. The relentless pursuit of the Win-Win-Win for our members, Care Partners, and company.
Be Authentic. Always operate with a high degree of integrity and transparency.
Be Brave. Courageously ask questions. Boldly invent. Take smart risks.
Be Positive. Show up with positive energy, intent and a can-do attitude.
Be Respectful. Seek to understand and support each other in the important work we do.
ABOUT US
 
At Bright Health, we brought together the brightest minds from the health care industry and consumer technology and together we created Bright Health: a new, brighter approach to healthcare, built for individuals. Our plans are easy to manage, personalized and more affordable, giving people the quality care they deserve. Through our exclusive care partnerships with leading health systems in local communities we are reshaping how people and physicians achieve better health together.
 
We’re Making Healthcare Right. Together. 
We've won some fun awards like: Great Places to Work, Modern Healthcare, Forbes, etc. But more than anything, we're a group of people who are really dedicated to our mission in healthcare. Come join our growing team!
 
As an Equal Opportunity Employer, we welcome and employ a diverse employee group committed to meeting the needs of Bright Health, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
BRIGHT ON!

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Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • PowerShellLanguages
    • D3JSLibraries
    • ReactLibraries
    • Node.jsFrameworks
    • MongoDBDatabases
    • TSQLDatabases
    • InVisionDesign
    • SketchDesign
    • Lucid ChartDesign
    • JIRAManagement
    • Microsoft ProjectManagement

Location

We are downtown at 515 Congress Avenue, right in the heart of downtown! Tons of restaurants and close to public transportation.

An Insider's view of Bright Health

What’s the vibe like in the office?

The office has a relaxed and laid back vibe but people are very serious about their work - perfect!

Anthony

Data Engineer

What does your typical day look like?

My day is so varied, given how quickly we're growing, which is fulfilling for me. I have a good balance of strategic and tactical work in my day as well as time to focus and time to collaborate.

Jen

VP, Digital

What makes someone successful on your team?

A hard-working team player who thinks first and codes next is likely to learn a lot and quickly become a valuable member of the team. Lots of experience with some of our tooling is always nice, but if someone can't knowledge-share well or responds poorly to code reviews and other requests for collaboration, it'll be a tough fit.

Brian

Software Engineer 3

How do you make yourself accessible to the rest of the team?

Modeling after my manager, I like to provide both regularly scheduled one-on-one meetings, where developers and engineers get to set the agenda. We can talk about career development, design and architecture ideas, industry trends, or traditional HR topics like goal setting. It’s up to them. I also have begun setting regular “office hours.”

Amy

VP & Data Platform Architect

How do your team's ideas influence the company's direction?

We hire smart individuals who thrive on accomplishment and purpose. Our teams are exposed to the bigger picture through constant communication and dialogues – that encourages them to come up with innovative solutions to problems. We've made significant adjustments on our direction in technology and process that were initiated by the team.

Abdullah

VP, Engineering

What are Bright Health Perks + Benefits

Bright Health Benefits Overview

We have 3 different health insurance plans, all through Cigna (HDP, Premium HDP and PPO). We cover the majority of the cost for the employee and some cost for family. We have two dental plans and a vision plan as well. We put 3% of your total earnings into your 401K plan and you are immediately vested in that. We have all the latest technology (Mac or Surface laptops – your choice) to use including standing desks. Fully stocked fridge with snacks and drinks.

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Bright Health employees can contribute up to $3500 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
We will put 3% of your total earnings into your 401K plan, even if you don't put anything in. It's a safe harbor contribution.
401(K) Matching
Bright Health provides employees with a 401(k) plan managed by Vanguard. We provide a ‘safe harbor’ non-elective contribution equal to 3% of your compensation, regardless of participation in the p
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 6 weeks of parental leave for the primary caretaker. We also provide 2 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Bright Health provides employees with a flexible work schedule that includes Core hours, Flexible start and end times.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Company sponsored family events
Bright Health sponsors family oriented events Annually.
Vacation & Time Off Benefits
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Happy Hours
Happy hours are hosted on occasion.
Fitness Subsidies
Bright Health employees are eligible for discounts on several gym memberships.
Professional Development Benefits
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