Office and Experience Coordinator
BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.
BigCommerce, named a 2020 "Best Place to Work" in Austin, is looking for an Office and Experience Coordinator who will create a lasting, positive impression on all individuals who walk through the BigCommerce office. In this Contract, hourly position, you will act as the primary office support for a 90+ person office and champion the office’s cultural initiatives and activities. This position reports to the Manager, Office and Employee Experience .
What You’ll Do
- Manage the office reception area including opening the office on time daily, welcoming visitors personally and demonstrating a positive attitude at all times
- Support workstation & office moves and manage security badges
- Maintain & order business supplies
- Walk the office throughout the day straightening up as needed
- Perform mail support - send / receive / distribute mail
- Escalate maintenance issues for resolution
- Support office safety program
- Scheduling assistance as required
- Support company and office culture and events (events may occur after normal business hours and/or on weekends which may require your presence before, during and after the event)
- Support onsite events for employees and outside guests. Assist the administrative team in doing the same for off-site events
- Complete ad-hoc projects as needed and all other duties as assigned
Who You Are
- This is an entry-level role, previous experience in hospitality or service industry preferred, administrative experience a strong plus
- Bachelor’s Degree preferred
- Strong computer skills, including GMail, Google Docs, Microsoft Office applications
- Understand that opinions are often created by impressions and know how to make the right impression on visitors, peers, guests and candidates
- Passionate about customer service
- Flexible, calm, and pleasant when addressing the unexpected
- Someone who lives in the details, thinks about processes and knows how to get and keep things organized
- Energized by interacting with people and enjoy playing a central role in the office
Diversity, Equity & Inclusion at BigCommerce
We have the opportunity to build not only a great business but a great company, with soul. Our beliefs and commitment to diversity, equity and inclusion are a central part of achieving that.
Our dedication to DEI is grounded in two things: a moral belief in the dignity, value, and potential of every individual, and a practical belief that diverse, inclusive teams will create the best outcomes for our customers, partners, employees, and company. We welcome everyone to be a part of our journey.
Current BigCommerce Employees: Please use the internal job board to apply for openings