Office and Reception Manager at Amherst

| Austin
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Amherst is revolutionizing the way U.S. real estate is priced, managed and financed in order to unlock opportunities for all market participants. Driven by data, analytics, and technology, Amherst has a 20-year history of anticipating where the next risks and opportunities are likely to emerge and designing actionable strategies for investors to capitalize on opportunities across residential real estate, commercial real estate and public securities. Amherst, along with its affiliates and subsidiaries, has more than 900 employees, $5 billion under management and approximately $15 billion under advisement and oversight. www.amherst.com.

About Amherst

Amherst is a leading real estate investment and advisory firm with a long track record of helping our clients understand risks and opportunities through data-driven solutions for investing, trading, and analysis. Amherst, combined with its subsidiaries and affiliates, has 900+ employees and $8.9b in assets under management and approximately $15 billion under advisement and oversight.

About The Role

We are looking for an experienced and professional Office and Reception Manager to join our Austin team in our brand-new office at Frost Tower. This role will serve as the face of Amherst to our guests, investors, and employees at our downtown headquarters. The ideal candidate is professional, organized, proactive, possesses strong communication skills and is an all-around team player with a passion for the company and their role. Must-have qualities are a positive, flexible, can-do attitude and ability to apply excellent judgment in all situations. The role will support a number of Amherst employees within our growing Austin office and liaise regularly with our other corporate / branch offices by serving as the Office and Reception Manager for our Frost Tower office. The role will combine front of house responsibilities with broader administrative business support.

This is a unique opportunity for someone to join an innovative, highly dynamic, and growing business.

Key Responsibilities

Front of House Duties:

  • Serve as brand ambassador for Amherst
  • Professionally and warmly greet visitors (in person or on the phone); answer or refer inquiries
  • Act as gate keeper and route calls or take messages
  • Monitor visitor access and issue passes when required
  • Direct visitors, guests, or clients into conference rooms for meetings. Provide hospitality to visitors.
  • Manage conference room set up (order and set up food and refreshments as appropriate for meetings and set up video conference or dial-in 10 minutes prior to every meeting)
  • Prepare physical meeting materials as requested

Office Administration:

  • Maintain conference room calendars
  • Receive, sort, and route mail, receive orders
  • Receive and distribute incoming packages. Work with FedEx and couriers as needed for accurate and timely incoming and outgoing deliveries
  • Manage deliveries including booking and signing for international and domestic couriers
  • Maintain and replenish office and kitchen supplies
  • Ensure reception area, conference rooms and kitchen area are presentable at all times

Additional Duties:

  • Prepare and submit T&E Expense Reports, arrange travel, and assist with any office postings/signage as required
  • Provide calendar management for team members
  • Prepare general correspondence, memos, reports, and presentations as needed
  • Coordinate restaurant reservations for lunch or dinners as required
  • Maintain continuity among work teams by documenting and communicating actions, issues, and continuing needs
  • Perform other clerical duties such as filing, photocopying, and collating
  • Manage FedEx/UPS accounts for individuals in this office
  • Order supplies for pantry and copy room
  • Plus, any other office duties or ad hoc support to the office

Skills and Qualifications

The ideal Candidate should possess:

  • 2+ years of relevant experience as a receptionist and/or office manager; preferably within a financial services, real estate, or professional services firm
  • Executive administration experience a plus
  • Excellent verbal communication skills with professional and friendly phone presence
  • Solid Microsoft Office Skills (Word, Excel, Outlook, PowerPoint)
  • Focus on providing excellent customer service
  • High degree of professionalism in responding to diverse groups of people, including Board of Directors members, senior executives, staff
  • Punctuality is paramount
  • Highly organized and detail oriented with the ability to work well in a fast-paced environment
  • Strong ability to multitask, prioritize and respond to multiple requests at one time
  • Personable, dependable, approachable, sociable, and flexible
  • Ability to work a flexible schedule (occasional need to come in early/stay late for meetings with external guests)
  • Ability to maintain a high level of integrity and discretion in handling confidential information
  • Ability to complete tasks and requests with little or no guidance

Business Professional Dress Code required

Our full-time employee benefits include:

  • A competitive compensation package, annual bonus, 401k match
  • Flexible PTO including 7 paid holidays, 1 floating holiday, and 1 volunteer day
  • Employer-paid benefits (medical, dental, vision, health savings account)
  • Professional career development and reimbursement
  • Up to 16 weeks paid maternity leave; up to 4 weeks of paid parental leave
  • Backup childcare offered through Bright Horizons
  • Relaxed casual environment with virtual office events

Amherst is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information or veteran status, and encourage all applicants to apply.

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Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • D3JSLibraries
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • HadoopDatabases
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement

Location

Austin at our HQ with beautiful views of Lake Austin in a modern office

An Insider's view of Amherst

What are some social events your company does?

Amherst is always participating in exciting events. From Dell Match Play to SXSW, Amherst engages in a variety of local events. We also host smaller events for employees such as summer BBQ's and happy hours. Nothing tops our holiday party, a true family celebration!

Austen

Director of Talent Programs

What projects are you most excited about?

I'm most excited about our Budget Revision Project! We were tasked with the challenge of moving a tedious process into a more user and mobile friendly system. This will allow the field teams to submit budget revisions from MSR Properties and have one system to manage the majority of their work. This excitement is why I love being a part of the team

Gage

Business Analyst

How has your career grown since starting at the company?

“At Amherst, I am able to work collaboratively with peers who have had years of experience similar to mine. The technology is current and evolving as the company grows. Therefore, my skills stay current and always improve.”

Stan

Senior Systems Engineer

How do your team's ideas influence the company's direction?

My team is expected to create new IP (Intellectual Property) through innovation in software, hardware, workflow process and data. Our goal is to build franchise value/shareholder value, solve difficult problems through creative solutions, and improve over-all efficiency that in turn makes life easier for all of Amherst

Todd

Chief Technology Officer

What are some things you learned at the company?

Within my first year, I have acquired solid enterprise-level knowledge in developing .NET applications by using Angular 4+, ASP.NET MVC, WPF, Entity Framework, and advanced SQL. We’re transitioning into ‘React’ apps that I'm excited about as it will add to my tech skills. I like that we have autonomy regarding the tech decisions in development

Ruchi

Software Engineer

What are Amherst Perks + Benefits

Amherst Benefits Overview

Competitive salaries
Choice of Mac or Windows hardware
Flexible vacation days, paid holidays, and work from home options
Medical, Dental, Vision, LTD, Life, EAP, and 401K with matching benefits
Stellar colleagues with proven track records

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Amherst has established the Amherst People Council focused on Engage, Grow and Give to promote employee engagement such as Affinity Groups, Career Growth and Mentorship and Philanthropy events.
Daily sync
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Amherst provides unconscious bias training to all employees
Hiring Practices that Promote Diversity
We are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender identity, age or disabilities.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Life insurance is equal to 1 times an employee's annual salary.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Acme Co. provides employees with a 401(k) matching plan managed by [provider]. We match 4% of contributions up to $5,000 of an employee's annual gross pay.
Performance Bonus
Amherst has a discretionary annual bonus program based on performance.
Child Care & Parental Leave Benefits
Child Care Benefits
Amherst provides Backup child care assistance.
Generous Parental Leave
We provide up to 16 weeks of parental leave for the primary caretaker. Amherst also provides 4 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Amherst provides employees with a flexible work schedule that includes Flexible start and end times.
Remote Work Program
Family Medical Leave
Company sponsored family events
Amherst sponsors family oriented events Annually.
Vacation & Time Off Benefits
Generous PTO
Amherst employees receive between 20 and 30 days per year of paid time off based on years of service.
Paid Volunteer Time
Our employees receive 8 hours per year of paid volunteer time.
Paid Holidays
Perks & Discounts
Casual Dress
Free Daily Meals
Stocked Kitchen
Happy Hours
Parking
Relocation Assistance
We offer relocation assistance depending on location and position.
Home Office Stipend for Remote Employees
Amherst provides a monthly stipend for remote employees.
Professional Development Benefits
Job Training & Conferences
Amherst offers employees professional development opportunities like Annual individual budget for training, Onsite training courses, The ability to attend job related conferences and seminars.
Diversity Program
Lunch and learns
Amherst hosts lunch and learn meetings weekly.
Promote from within
Time allotted for learning
Amherst. allows employes to set aside 50% of working hours for learning.
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

Competitive compensation and bonus program. Flexible PTO. Health, vision, dental and long term disability coverage. Paid maternity/paternity leave. Attractive office space. Training certification assistance. Monthly birthday celebrations. Casual work environment with regular team-building outings.

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