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Office Manager & Executive Assistant

| Austin
To apply, submit your cover letter and resume to [email protected] In your cover letter, please describe: 1. An accomplishment that challenged you and what you learned in the process and 2. What interests you about what we’re doing at Worksmith.
Apply now

About Worksmith

Worksmith is transforming the way high end brands manage their in-person customer experience by revolutionizing the store experience (Store XM). Our software-enabled marketplace seamlessly connects retailers, restaurants, salons, etc. with local service providers across the US and Canada to create store environments that reflect their brand.

Worksmith’s software saves time, money and headaches: for clients, Worksmith provides the peace of mind of knowing any emergency or recurring maintenance need is being handled efficiently and effectively by the Worksmith network.

For service providers, Worksmith is an easy-to-use, pay-for-performance marketing vehicle that provides job opportunities without the hassle of sales and marketing, billing or collections. Our platform provides the means for local service providers to dramatically grow their business: the top-performing service provider made over $160,000 through Worksmith in 2018.

Why Worksmith

We work hard and play hard.

The market opportunity for facility management is $50B and we’re disrupting it. From years of experience working with technology startups and enterprise operations managers, we knew there was a better way to find, hire, and manage service providers with smart technology, and we set out to build it.

Since starting in 2015, we have enjoyed extraordinary growth in sales and have signed marquee customers including J.Crew, Bonobos, Rent The Runway, Tory Burch, Rag & Bone, Nespresso and Christian Louboutin. We provide our service to nearly 2,000 brick and mortar locations across the US and Canada. And our network of local service providers is +4,000 strong and growing.

We’ve accomplished all of this and had fun doing it - we promote the phenomenal Austin lifestyle and enjoy team lunches with Franklin BBQ, foodie tours of East Austin, and ACL Festival.

We’re team players.

Worksmith is a team environment - We cannot build this company without each and every team member, and we’re looking for people who jump at the chance to get in the game.

We rise to the occasion.

We’ve come a long way, and we have a lot to do. We’re looking for those ready to lead by example: early risers willing to come in early when needed, night owls willing to stay late, and masters of efficiency who find ways to do more, better, faster, and more creatively.

If you’re ready and willing to roll up your sleeves, now is the time to join us! We’ve called the plays, set our sights on company-wide goals, and are determined to achieve them. This is an exciting opportunity to grow the company and your career along with it.


Office Manager & Executive Assistant

As the Office Manager & Executive Assistant at Worksmith, you will be on the frontlines of supporting our rapidly growing team, our increasingly cozy office, and our Founder/CEO.

Day-today you will:

  • Order and manage office supplies, technology and furniture inventory including preparing for and installing workstations for our new team members

  • Keep the kitchen area tidy and stocked with snacks and coffee

  • Support our “FunSmith” committee in organizing and executing company celebrations (Birthdays, work anniversaries, themed events, & happy hours)

  • Work with building management and service providers on maintenance requests and communications

  • Own the coordination of a future office space expansion/move - from staff organization to office layout and design

  • Support Worksmith’s Founder/CEO with business travel and schedule coordination, email follow up and outreach, expense reporting, basic research and report generation, plus anything and everything else required to keep the ship afloat

  • Assist the Marketing Manager with the planning and logistics of events and trade show exhibition, email marketing, and other projects

The right candidate:

  • Loves people, processes, and solving problems

  • Has experience supporting executive staff and coordinating schedules

  • Has best in class verbal and written communication

  • Has demonstrated ability to manage multiple changing priorities in a fast-paced startup environment

  • Anticipates needs and proactively takes action

  • Is enthusiastic and eager to help wherever he/she can

We also look for these qualities:

  • A “No task is too small” mentality

  • A positive and solutions-oriented attitude

  • Patience and tenacity

  • Highly organized and detail-oriented


  • Based in Austin, Texas

  • A four-year college degree

  • Experience supporting C-level executives a plus

What we offer:

  • A work-hard, play-hard culture with an entrepreneurial approach

  • Opportunities that accompany a high-growth organization

  • Competitive compensation including stock options

  • Health and dental benefits

  • Flexible vacation policy

  • Casual, fun work environment: we enjoy team lunches, happy hours, and electric bike tours

Read Full Job Description
To apply, submit your cover letter and resume to [email protected] In your cover letter, please describe: 1. An accomplishment that challenged you and what you learned in the process and 2. What interests you about what we’re doing at Worksmith.
Apply now
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Technology we use

  • Engineering
    • JavaLanguages
    • ReactLibraries
    • SpringFrameworks


Worksmith HQ is located just South of Downtown close to good eats on South Lamar and Riverside Drive.

An Insider's view of Worksmith

What’s the vibe like in the office?

We have a very collaborative vibe in our office. Our space is open and our desks are all pretty close so we can talk to each other rather than live through Slack (although we do love Slack). Luckily we all get along really well so it's not a burden to be so close together. Overall its a pretty hard working chill vibe in our office and I love it!


Marketplace Operations Specialist

What does your typical day look like?

Every day presents a new challenge that we creatively and collaboratively work to overcome. We kick off with a daily team stand up, and might even have a cross-departmental meeting. Some days I work on an event for 100 attendees in NYC, a leaking roof in Miami, AND an emergency plumbing issue in Chicago. Whatever the challenge, Ops has it covered!


Marketplace Operations Specialist

What are Worksmith Perks + Benefits

Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Worksmith provides 12 weeks of paid parental leave for all employees.
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Recreational Clubs
Worksmith's "Healthsmith" committee organizes group outings and a running club.
Professional Development Benefits
Job Training & Conferences
Promote from within
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To apply, submit your cover letter and resume to [email protected] In your cover letter, please describe: 1. An accomplishment that challenged you and what you learned in the process and 2. What interests you about what we’re doing at Worksmith.
Apply now
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