Onboarding Specialist

| Austin
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

About Billd (www.billd.com)

 

Billd is an exciting new FinTech company transforming the way construction companies finance projects.  Billd is well funded, has its product in the market and has been recently featured in VentureBeat, Austin Business Journal and Modern Contractor Solutions as one of the innovation leaders in this space.

 

We believe in attracting and hiring the best and brightest. We are looking for talented, motivated professionals to join our growing team. At Billd, you will be challenged to be your best self and guaranteed to have one of the most professionally rewarding experiences of your career.

 

The Role:

 

We’re looking for a dynamic, high-performing Onboarding Specialist with experience facilitating new customer enrollments over the phone, by email, and via web-based presentations.  This role will be responsible for helping commercial contractors apply and seek approval for Billd’s material financing product. The ideal candidate has a history of helping customers enroll for a new service or product, exceeding quotas, and loves the challenges that come with positioning a new product into the market.  

 

To be successful in this role, you should have previous experience (1) developing and managing leads from various marketing campaigns, (2) communicating the value of a financial, construction, or technology product and, (3) familiarity working with technology sales tools (Salesforce, Slack, Intercom, Outreach, etc.).

 

Key Responsibilities:

 

  • Present the value of Billd’s financing solution to prospective contractors over the phone
  • Help contractors complete their online enrollment via Billd’s proprietary web platform
  • Manage sales cycle from account creation to underwriting approval
  • Qualify inbound leads by assessing the contractor’s material purchasing needs and credit worthiness
  • Work with Underwriting to understand the necessary information required to approve contractors for financing then follow up with contractors to obtain the information
  • Complete assigned Outreach tasks in a timely manner to maximize sales conversions
  • Work in a team environment and partner with an Account Executive which the contractor will transition to upon approval
  • Develop personalized outbound campaigns (call, email, text, etc.) to target prospective customers via Outreach
  • Unearth new sales opportunities through networking (LinkedIn and professional networking)
  • Leverage social media to communicate and connect with prospects and customers

 

Skills and Qualifications:

 

  • 1-2 years of experience helping customers sign up for a new product or service
  • Proficient collecting customer documentation necessary for approvals
  • Experience in lead management
  • Preferred to have familiarity with technology tools such as Salesforce, Slack, Outreach and Intercom 
  • Must have the ability to work in a fast-paced, team-oriented environment
  • Excellent written and oral communication

 

Billd is committed to diversity and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

 

 

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • AngularJSFrameworks
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • HubSpotCRM
    • IntercomCRM
    • SalesforceCRM
    • MailChimpEmail
    • IntercomEmail

Location

Just 10 minutes north of downtown Austin, and right next to plenty of bars and restaurants.

An Insider's view of Billd

What’s the vibe like in the office?

Excitement. Team members celebrate others' successes both inside and outside the company. When a client calls up because they've just won a bid on a major project - and the clients know that we're there to help them - the excitement is tangible. We're solving age-old problems with an innovative approach, nothing is more exciting than that.

Jon Placa

Director of Financial Operations

What projects are you most excited about?

I'm most excited about our technology partnerships, specifically with Procore and Stack. Billd's credit terms act as a perfect complement to construction technology platforms and it is exciting to develop integrations into our partners workflow. Ultimately, the integrations create more value for contractors with a great user experience.

Robbie Reynolds

Director of Business Development

What's something quirky about your company?

I consider under-desk hammocks, nitro green tea on draft, and a fully built out cross-training gym 100% mainstream at this point, so no quirks there. If I'm thinking "quirky," it'd have to be our Billd Office Music Policy: first person to arrive in the morning selects the jams for the day (no skips allowed).

Russ Briscoe

Director of Contractor Partnerships

What are Billd Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Open door policy
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Happy Hours
Pet Friendly
Professional Development Benefits
Lunch and learns
More Jobs at Billd7 open jobs
All Jobs
Finance
Operations
Product
Sales
Sales
new
Austin
Operations
new
Austin
Operations
new
Austin
Operations
new
Austin
Sales
new
Austin
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Billd's full profileSee more Billd jobs