Operations Coordinator

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Work and earn from home and on-site as an eCommerce Operations Coordinator, helping support Mosie Baby as we work to empower families with at-home fertility tools. Mosie Baby is looking for candidates to begin work immediately.

Organization Background
Mosie Baby is an inclusive and forward thinking company on a mission to help people on their path to parenthood! Mosie Baby is a startup at the forefront of the burgeoning home fertility market. Mosie Baby’s groundbreaking product the Mosie syringe is the first syringe on the market designed for at home insemination. Mosie Baby is committed to empowering people with the tools they need to make their family on their own terms and celebrating the many definitions of what it means to be a Mosie family.

Mosie Baby was founded by Maureen and Marc Brown after their difficult journey to conceive their first child. Since its beta launch in 2016, Mosie Baby has grown significantly year over year. Mosie Baby is in the process of expanding its product line to help more families conceive and is looking for the right people to join them in their mission. 

 

JOB DESCRIPTION
We are seeking an eCommerce Operations Coordinator that will report directly to the CEO. This role requires someone with experience in eCommerce operations, specifically in the consumer goods space. 

Additionally this job requires someone who is a detail oriented, confident & optimistic person full of initiative looking to grow with us as our company grows. They’ll coordinate and support all activities related to operations, supply chain, logistics, and procurement. The ideal candidate will have a great passion for helping women and men learn about their bodies and must love babies.

 

Job Details

  • Flexible hours position working 40 hours a week.
  • While the position has flexible hours, 5 to 8 hours a week must be worked in the office (mostly alone or with one other team member present, in the other room, plenty of space to socially distance.)
  • Knowledge of or experience with Quickbooks and P&L sheets is a plus. 
  • Experience working for a direct to consumer business is preferred.

 

RESPONSIBILITIES

  • Manage customer orders and carry out day-to-day operational activities.
  • Manage and update inventory including working with fulfillment center to manage inventory. 
  • Own vendor relationships to ensure proper specifications, quotations, delivery terms and costs.
  • Build a continuous improvement plan and execute recommendations across the supply chain including fulfillment, delivery, transportation, etc.
  • Create, place, and manage purchase orders.
  • Lead supplier/vendor RFP process to determine optimal partners based on pricing, availability, delivery times and customer service. Onboard new vendors as applicable.
  • Research and resolve problems with vendors and company to facilitate the purchasing process.
  • Create, and periodically update procedures related to product and delivery.
  • Maintain records of materials ordered, received and on hand.
  • Help support new product development and other team projects. 
  • Obtain data regarding types, quantities, specifications, and delivery dates of products ordered.
  • Ensure all established costs, quality, and delivery commitments are met.
  • Assist with invoice processing and other administrative tasks as required.
  • Assist with quality and regulatory compliance.
  • Prepare and regularly update financial and operational reports by collecting, analyzing, and summarizing information.  
  • We’re a small team, so the ability to jump in when the occasion arises and help with whatever task pops up! 

 

SKILLS

  • Excellent verbal and written communication
  • Effective communication and problem solving skills
  • Demonstrated analytical skills
  • Strong attention to detail
  • Ability to work independently and collaboratively with others

 

JOB QUALIFICATIONS

  • Education: Bachelor's degree in a related field.
  • Experience: 2-3 years of related experience, previous work in eCommerce operations, supply chain, or shipping & logistics, or inventory management. 
  • Candidates with experience working for a direct to consumer business will be given preference.
  • Proven track record at a start-up, eCommerce business, or small business work environment a preferred.
  • Strong proficiency with Excel or Google Sheets.
  • We’d love it if you have experience with Shopify and Quickbooks!
  • Must be based in Austin, Texas area (please do not apply if you do not currently live in Austin. This job requires minimal but required onsite work.)
  • Self starter with a lot of initiative who loves to learn new skills.  

 

What some of our customers are saying about Mosie Baby! 

“I was on birth control for over 6 years and finally got off to try for our 2nd kiddo. We tried with the Mosie Baby kits during August and September and got our big fat positive 3 weeks ago!! Thank you for this amazing kit, it was so easy to use and made conceiving a breeze!!”

Mr. and Mrs. AH in Texas

“First of all I wanted to thank you on behalf of my wife and I. We’re a same sex couple married almost four years. We have tried multiple methods for the past two years in order to conceive (anything from IUI to at home insemination using sperm banks). This final cycle, we purchased two Mosie Baby kits (we had never tried with Mosie before) and a very sweet and loving friend who donated his sperm to us. Using Mosie Baby once a day during our fertile cycle, four syringes in total, I’m so happy to say we conceived. We are expecting a baby boy in January. I have no words to thank you guys for this amazing product. Thank you so much!”

B & E - Melbourne, FL

“My wife and I have been trying to start a family since September of 2017. We had two unsuccessful IUI’s; feeling a bit deflated we decided to take a break. We were inspired to try again after finding Mosie Baby and your incredible product. We tried for four cycles and were successful this last try! The fact that Mosie Baby allowed us to try at home and provided an affordable alternative really makes this product the best on the market. Thank you for all your help. We may have over done the testing 😄! But we are absolutely thrilled to say: WE ARE PREGNANT!” T & D - Tuscon, AZ

 

To read more success stories visit www.mosiebaby.com

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Location

6448 East Highway 290, Austin, TX 78723

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