Operations Manager, Marketplace

| Austin
About Wheel
Wheel is bringing the future of work to healthcare. Wheel is a first-of-its-kind enterprise that provides healthcare clients access to a flexible workforce of virtual care clinicians, and the tech-enabled infrastructure required to mobilize it rapidly and compliantly to improve patient access to care. Our mission is to change the way healthcare works by putting clinicians first, because happier clinicians make healthier patients. We’re headquartered in Austin, Texas, and recently named one of Built In Austin’s Best Places to Work, Best Small Company to Work For and Best Paying Company. Wheel is venture-backed by top investors with a track-record of growth-- and we’re building an amazing team of Wheelies. Come join us! Check out a recent Crunchbase article about our growth.
Our Values
We believe we can help build a future for everyone by ensuring how we work is aligned with our core values of:
Further, together.
Empathy, everyday.
Be trusted.
Grit to grow.
High Velocity.
To learn more about how we work, check out our careers page.
Our Values
We believe we can help build a future for everyone by ensuring how we work is aligned with our core values of:
Further, together. 
Empathy, everyday.
Be trusted.Grit to grow.
High Velocity.
To learn more about how we work, check out our careers page.
The Marketplace Operations Team runs our day-to-day operations of the market. If forecasts, pricing, performance and incentives are part of your day-to-day lingo and you want to solve problems never solved before at this scale keep reading for more details:
Responsibilities
 - Build Wheel's operational foundations through defining and optimizing processes, building playbooks, and road mapping Wheel’s future day-to-day operations
-Develop insights, define metrics, and operationalize insights that drive key business decisions and solutions
-Ensure supply and demand balance for Wheel’s nationwide operations through supply growth, funnel optimization, supply positioning, and minimizing marketplace attrition
-Maximize sustainable growth and scale by managing pricing and clinician incentives
-Optimize how we route consults to a set of multi-state licensed clinicians to maximize earnings and coverage
-Ideate, implement track and iterate on initiatives to influence behavior in the marketplace making sure we achieve our earnings, quality, and flexibility goals
 Qualifications  
- 3+ years of experience in Investment Banking, Consulting, Analytics, Finance, Engineering
-Highly analytical, outstanding data skills, and experienced in using data to tell a story and make a recommendation 
-Well versed in Google Sheets / Excel, SQL
-Adaptable self-starter comfortable working in a startup where things move at lightning speed
-Clear communicator with excellent attention to detail, organization, and prioritization skills
-Team player that enjoys working cross-functionally
Equal Employment Opportunity Statement 
At Wheel, we know we will go further together by celebrating diversity and that starts by honoring each of our unique lived experiences. We look for a diverse pool of applicants including those from historically marginalized groups: women, people with disabilities, people of color, formerly incarcerated people, people who are lesbian, gay, bisexual, transgender, and/or gender nonconforming, first and second generation immigrants, veterans and people from different socioeconomic backgrounds. We are committed to ensuring a safe work environment where employees are not discriminated against based on age, race, ancestry, religion, sex, gender identity, sexual orientation, pregnancy, marital status, physical or mental disability, military or veteran status, national origin, or any other characteristic protected by law. We are proud to be an equal opportunity employer that believes in health, equity, equality, and prosperity for all so we can succeed in changing the way healthcare works.
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Technology we use

  • Product
  • Sales & Marketing
    • Google AnalyticsAnalytics
    • HubSpotCRM

Location

2151 S. Lamar Blvd, Austin, TX 78704

What are Wheel Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Diversity
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 16 weeks of parental leave for the primary caretaker. Wheel also provides 4 weeks of paid leave for the secondary caretaker.
Flexible Work Schedule
Remote Work Program
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Professional Development Benefits
Continuing Education stipend

Additional Perks + Benefits

As a virtual care solution company, we offer employees access to free telemedicine visits-- up to 5 per year!

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