Operations Manager, Renewables at RigUp

| Austin
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RigUp is looking for an experienced and energetic Operations Manager to integrate, manage and enhance the operations of several of our recent acquisitions in the renewable's space. The successful candidate for this role will diagnose and document current state workflows, establish process improvement roadmaps and manage the implementation of new initiatives, processes and technologies.
 
The ideal candidate for this role is a seasoned operator and people leader. You’re incredibly empathetic, observant and adept at seeing a problem from multiple perspectives. You’re skilled at deconstructing convoluted processes and zeroing in on problem areas and you know how to mobilize and motivate a team of subordinates and cross functional stakeholders to address those problem areas. You’re an experienced people leader and are skilled at assessing and developing talent. You thrive in ambiguity because you’re confident in your ability to learn any process, prioritize the right things and successfully manage relationships to accomplish organizational goals.
 
Sound like you? Keep reading. 

What you'll be doing:

  • Manage the day-to-day operations of several of our new acquisitions in the renewable's space. Core operational functions include recruiting, operations support, payroll, billing, logistics and office management.
  • Map out and document current state processes. Identify process improvement opportunities. Implement change initiatives and manage operations teams to ensure sustained improvement over time.
  • Develop standard operating procedures (SOPs), reporting, KPIs and governance/communication standards for all core processes.
  • Drive the attainment of a 95% order fulfillment rate by improving recruiting processes, maximizing employee effectiveness and partnering with cross functional partners to drive upstream improvements.
  • Develop and organizational design and resource plan that is flexible enough to meet our current state needs while building towards the goal of withstanding exponential growth
  • Hire, onboard, and train new talent as needed to support growth 
  • Collaborate with HQ internal teams to drive integration with RigUp central operations and eventual adoption onto the RigUp platform

What you should have:

  • 5-7 years as a people leader in an operational role
  • Experience leading through transformational change management initiatives - defining process improvement opportunities, implementing solutions, quantifying improvements and driving behavioral adoption
  • Experience developing dashboards, reporting and KPIs to drive accountability and enable analysis of process improvement opportunities
  • Demonstrated effectiveness developing talent across multiple job functions and levels of experience
  • Strong communication and collaboration skills
  • High grit and low ego - nothing is beneath you, you’re willing to do what it takes to get the job done
  • A bias towards action - you’re not content to wait for direction, you set your own agenda and partner with others to drive it forward
  • Experience working in the renewable's space in an operational role would be a bonus
  • Experience working as an operational leader in one or more of our core functional areas - recruiting, payroll, billing, operations support, customer engagement, logistics, etc.
  • Experience working in fast growing start-ups and/or post-merger integrations
  • MBA and/or formal process improvement training a bonus, but not required

Perks:

  • Flexible PTO policy
  • 401k Program with 4% match
  • Fully paid employee health insurance for employee
  • Daily catered meals
  • Competitive commuter benefits
  • Open office space in the heart of downtown Austin
  • Career development opportunities + partial reimbursement for ongoing education
  • $2,000 vacation stipend on your 3 year anniversary

RigUp is a technology company that's building a platform to better support the energy workforce. Through the industry’s largest marketplace, we’re improving the lives of contractors and helping service providers and operators find the people who will get the job done. Headquartered in Austin, TX, and backed by a16z, Founder’s Fund, Quantum Energy Partners, and Silicon Valley Bank, we’ve raised $423.8 Million in funding to support our mission to change the way work is done in the energy field.
Our goal is to make RigUp an environment where any and all people feel welcome, respected, and free to be their authentic selves. We welcome applicants of all gender identities, sexual orientation, educational background, religion, ethnicities, veteran status, and citizenships. We’d love to learn what you can add to our team!

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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • ReduxLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • TensorFlowFrameworks

Location

RigUp is located in downtown Austin right next to Lady Bird Lake. We're close to a ton of restaurants, coffee shops, bars, and trails along the water!

An Insider's view of RigUp

How does your team reward individual success?

We are rewarded with a promise. At the end of a season of ambiguity and strife, apart from any monetary or material items, we will always be able to say there was joy, encouragement, and meaning.

Quan

Customer Support Specialist

What's the biggest problem your team is solving?

One of the coolest things we’ve been working on has been parsing resumes to gather information about employment history and references so that our consultants don’t have to spend a ton of time filling out confusing forms. We hope to get quicker, more accurate data while making the platform easier to access and more useful for our consultants.

Zayne

Engineering Manager

How has your career grown since starting at the company?

RigUp has fostered my career growth by coupling my strengths and interests with the company’s needs. I’ve gotten the opportunity to fill a variety of different roles that I’ve gained an invaluable amount of experience from and that will increase my marketability down the road.

Leyna

Business Process Analyst

What is your vision for the company?

At RigUp, we're building the largest job marketplace in the energy industry by making it easier for contractors to find work and for companies to staff up by hiring ready, qualified workers. As CEO, I want to grow an organization that creates value in the world and ensures RigUp is an environment where our employees feel empowered to make decisions

Xuan

CEO

What’s the vibe like in the office?

The energy at the RigUp office is contagious. We work on interesting problems and are truly making a difference in people's lives. Work is simply better when you love what you do!

Brittany

Talent Lead

What are RigUp Perks + Benefits

RigUp Benefits Overview

Competitive salary
Full health, dental, and vision coverage
Unlimited vacation
401(k) with 4% match
$2,000 annual vacation stipend starting on your 3rd anniversary
Regular off-site activities such as happy hours, team building events, intramural sports leagues, etc.
Catered breakfast, daily lunch stipend, and a fully stocked kitchen
75% tuition reimbursement on continuing education
Office in the heart of downtown Austin
Flexibility to work from home
Onsite gym

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
We offer employees Paid on-site garage parking.
Professional Development Benefits
Job Training & Conferences
Lunch and learns
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