Partner Development Manager
ABOUT THIS POSITION
Are you a people person? Do you enjoy building and maintaining relationships? Do you thrive on solving problems and getting your partners/clients incredible results? If so, this is the position for you. Aceable's Partner Development Manager (PDM) is responsible for building and managing the overall success of existing and future partners. The PDM will be the main point of contact for all Aceable partnerships and will collaborate closely with cross-functional teams internally to drive KPIs of each partnership.
ABOUT ACEABLE
Aceable is a mobile education platform that focuses on creating affordable, engaging and convenient educational content across all devices. Built by former teachers, NASA engineers, and those passionate about education, the Austin-based team is obsessed with helping people with life’s certification challenges. After launching its first mobile app to provide accredited driver’s ed courses, Aceable is now expanding into other verticals for required education. To date, Aceable touts more than 400,000 users and counting, as it continues to expand nationwide.
***PLEASE SUBMIT A COVER LETTER WITH YOUR APPLICATION***
WHAT YOU'LL DO
- Build and maintain relationships and act as the primary point of contact for a portfolio of Aceable partners
- Develop partnership success plans, product adoption strategies, and appropriate measures of success for each partner
- Map out user journeys, determine optimal timing, and appropriate audience segmentation for promoting partnership offers
- Collaborate with partners to build out promotional calendars for special products or seasonal discounts
- Create hypotheses about the performance of partner email promotions relating to factors such as copy, design, timing, and segmentation. Work with marketing stakeholders to test these hypotheses
- Conduct business reviews to track progress against goals and ensure client satisfaction
- Efficiently communicate with Aceable stakeholders our partner strategy and optimization roadmap based on partner data and Aceable customer needs
- Support product adoption through coordinating training sessions, data analysis, and action-oriented strategic planning
- Directly influence retention by soliciting customer satisfaction surveys, developing renewal strategies, and identifying potential upsells
- Collaborate with Project Management, Analytics, Marketing, Sales, and Product Teams to ensure internal stakeholders are driving toward partner goals
- Communicate reporting needs to our business intelligence team
WHAT YOU'LL NEED
- 3+ years experience in business development, client services, or account management
- Ability to manage complex relationships with outstanding oral and written communication skills
- Proven ability to manage and grow a portfolio of partners/clients from strategy to adoption
- Unwavering integrity, commitment, and desire to exceed partner/client expectations
- Demonstrated ability to prioritize work and meet deadlines
- Organizational skills; detail and quality-oriented
- An eagerness to learn and develop new skills
- Ability to travel up to 20% of time
BONUS POINTS
- Experience working with business intelligence/analytics software, such as SQL
- Experience using Confluence, Slack, JIRA, and Google applications
- Work experience includes higher education
ACEABLE PERKS
- Competitive salary and benefits
- Generous paid time off
- Passionate, high-achieving teammates excited to help you succeed and learn
- Our own space on the top floor of a downtown building
- A team meal every week and access to our fully stocked kitchen
- Transportation stipend
- Education stipend