Personal Assistant at Kendra Scott

| Austin
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About Kendra Scott:
We are a fun, talented and driven team dedicated to providing our customers with gorgeous products and a WOW! experience. Family, fashion and philanthropy are at the core of our company and though we move at a very fast pace, we are committed to maintaining a family-oriented work environment and giving back to our community. A passion for great design, dedication to innovation and a strong social media presence are our building blocks for creating a unique and engaging lifestyle brand across all channels, including retail stores, wholesale accounts and e-commerce. Our headquarters are located in the heart of Austin, Texas, and we embrace the unique vibe and energy of our hometown as an inspiration for our brand and company culture.
Position Overview:
The Personal Assistant will contribute to the success of the company by providing daily personal and operational support to our CEO and Founder, Kendra Scott. Our ideal candidate will have 3+ years’ experience in executive level support functions and a drive for taking on responsibilities to allow greater productivity for others. This person should be a customer-focused partner with excellent communication skills, keen attention to detail, and the ability to manage multiple projects with shifting priorities.
• Serve as all-around gatekeeper to company CEO and Founder
• Available 24/7 for phone calls and text should project with a quick turnaround time surface
• Fielding calls and handling all correspondence on behalf of CEO/ Founder
• Coordinating travel itineraries both domestic and international, as well as confirming all pertaining travel details
• Managing personal calendar and appointment scheduling with attention to accuracy and detail
• Partnering with Chief of Staff to coordinate business with personal calendar
• Attend events and meetings as the principal’s representative and gatekeeper
• Partner with house manager to authorize household bills and vendor selection, correspondence and projects
• Partner with external legal and accounting teams to manage all invoices and projects
• Packing for all business and personal trips. Assuring wardrobe is prepared. Includes providing services to family members as well.
• Working with stylist, hair, makeup artist and other vendors to assure appointments are timely for all events
• Managing tutor relationships for children
• Managing family calendars and preparing for any events such as birthdays, etc.
• Holiday preparation for all family members and home
• Oversee events including large personal celebrations, charity events publicity events, etc.
• Monitor personal expenses; create and oversee monthly/annual budgets for residences
• Manage all household functions and projects, including vendor selection, daily expenses to run the household, and other personal duties as assigned
• Travel with CEO/Founder, coordinating and managing all details of public appearances, speaking engagements and other external requests
• Attend dinners and events, ensuring CEO/Founder is supported in all activities associated with the engagement
• Partnering with social media team to provide pictures from events when necessary
• Full execution of all special requests as well as the ability to handle multiple projects with ease
Our Ideal Candidate Will Have:
• Minimum 4 year degree from accredited college or university
• Minimum 3+ years related experience serving as an Personal Assistant for a CEO or Chairman; supporting a retail executive is preferred
• Superb communication skills, both written and verbal
• Extremely efficient and able to get projects done on timeline
• Strong customer service mindset
• Flexible
• Proficiency in both Microsoft Office and Mac iOS
• Utmost discretion in all aspects of the job; both business and personal
• Valid Passport; willing to travel both domestic and internationally as needed to provide seamless service
• Excellent references required from both current and previous employers
• Ability to appropriately handle confidential and sensitive information
• Ability to exercise sound judgement and independent decision making
• Adaptability in a fast-paced environment with shifting priorities
• Ability to demonstrate confidence, composure and professionalism in challenging, high-stress situations
• Advanced problem solving skills
• Ability to interact and communicate effectively at multiple levels of the organization
• Ability to operate independently with minimal direction
• Ability to handle sensitive matters with the upmost discretion and in a confidential manner
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • Twitter BootstrapLibraries
    • SCSSLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • Salesforce Commerce CloudFrameworks
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • TableuAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • ListrakEmail


Our Home Office is located in the heart of Austin, with easy access to MoPac, downtown and North Austin neighborhoods.

An Insider's view of Kendra Scott

How does your team reward individual success?

As a team, we celebrate every win, no matter how big or small. When an individual team member shines with amazing results, we celebrate! Publicly recognizing accomplishments, ensuring the individual gets a little extra visibility, or even just a simple "Thank You" goes a long way in keeping teams engaged and feeling appreciated!


District Manager

What projects are you most excited about?

Our goal at Kendra Scott is to keep the shopping experience personal. I am most excited about how we are working to achieve that goal digitally. From personalized content on our website to targeted email campaigns, our focus for 2018 is on making every customer’s experience with Kendra Scott relevant and personal.


Director, Customer Marketing & E-commerce Merchandising

How has your career grown since starting at the company?

In 2.5 years, I’ve been fortunate to experience our brand in 3 different cities. After 2 years in Memphis & Nashville as a Community Relations & Events Manager, I moved to Austin to take on a new role of Talent Acquisition Specialist. I’m thankful for a company that is committed to internal growth and sees development potential in every employee.


Sr. Recruiter- Stores

How do you empower your team to be more creative?

With a business that’s growing as rapidly as ours, technology is so important in bringing an amazing Kendra Scott experience to our customers. Our IT team acts as a direct pipeline that connects them to our brand. I constantly challenge my team to continue to innovate the way we bring Family, Fashion, and Philanthropy to our customers.


Founder and CEO

How does the company support your career growth?

Nine years ago, I took an Assistant Manager position at our West Village store. That position served as a stepping stone that has taken me beyond my wildest dreams. The relationships I have built in my time at Kendra Scott have helped shape me into the thriving young professional I am today.


Director of Retail Training

What are Kendra Scott Perks + Benefits

Volunteer in local community
Partners with Nonprofits
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Commuter Benefits
Game Room
Our game room includes Ping Pong, Shuffle Board.
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Annual individual budget for training, Onsite training courses, The ability to attend job related conferences and seminars.
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings weekly.
Promote from within
Continuing Education stipend
Paid industry certifications

Additional Perks + Benefits

At Kendra Scott we believe in treating our employees like family, and supporting those with families of their own. We proudly support work-life balance through our unique culture and perks. Our robust benefits package includes 100% paid parental leave and matched 401K, while our workspaces are personally designed by Kendra to inspire creativity and collaboration – a home away from home. With a complimentary nail bar, on-site gym, juice bar and kids’ game room, our workspaces put our Family pillar into action. Our work culture promotes healthy living, flexibility to raise a family, and inspiring relationships.

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