Property Underwriter

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Role: Property Underwriter

Location:  Austin, TX

Reports To: Sr. Manager, Underwriting 

Hippo is modernizing home insurance by putting customers at the center of everything we do. Using innovative technology and a data-driven approach, we strive to provide homeowners with the best policies, best value, and best customer service in the industry. And as if that wasn’t enough, it’s really just the beginning. Hippo’s true ambition lies in helping prevent people from experiencing problems with their homes, to begin with. Because, at the end of the day, the best home insurance policy is the one you never have to use.

About This Role

We’re seeking an experienced personal property insurance underwriting professional who is willing to think outside the box to a whole new approach to personal property underwriting. This position works cross-functionally in collaboration with our Customer Support, Sales, and Claims Teams to maximize profitable growth.

Responsibilities

  • Develop and maintain a strong working relationship with the Customer Support, Sales, and Claims Teams
  • Perform underwriting tasks including new/renewal business reviews, endorsed policy changes, referral exceptions, and contract interpretation questions
  • Provide superior customer support and assistance via phone, chat and email
  • Balance customer focus and sound underwriting decisions to create long term value  
  • Maintain proper services level while processing daily workload and ad hoc reviews

Requirements

  • 3+ years’ experience in personal lines underwriting is required.
  • Homeowner’s underwriting experience preferred.
  • Technical expertise in risk selection
  • Ability to work independently and collaboratively in a fast-paced and diverse environment
  • Excellent oral and written communication skills
  • Strong intellectual curiosity and a desire to think outside the box
  • Bachelor’s degree required
  • Proficiency in Microsoft Office Suite (Word, Excel, PPT, etc.)

Compensation and Perks

  • Healthy Hippos Benefits- 100% Employer paid medical, dental & vision plan options for our team members AND their families (yes, you read that correctly). 
  • Flexible Paid Time Off
  • Little Hippos Program- We reimburse our team members up to $25k for adoption costs and up to $50k for infertility treatments. Plus, we offer 12 weeks parental leave for primary caregivers and 6 weeks for secondary caregivers. 
  • Hippo Meals & Snacks- We cater lunch in our office 3 times a week and we provide all the snacks & drinks our Hippos can handle daily. 
  • Hippo Habitat- Our beautiful, historic offices are located in downtown Austin at the corner of 6th & Congress.

Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. 

Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known.

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Location

We are in the heart of downtown, with offices in the historic Scarbrough and Littlefield Buildings. We provide our team with parking nearby!

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