Receptionist at Volusion

| Austin
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At Volusion, we make products that people love. Our teams are dedicated to providing SaaS ​e​commerce solutions and services for all business types, from startups to well-established companies. If you're a creative professional who loves working with teams, has a passion for driving positive change and wants to better the world with your ​ideas, we want to hear from you!

The rundown:

As a Receptionist you will be the first point of contact for visitors and Volusioneers. A few of your responsibilities are greeting visitors, managing mail, and onboarding new employees. In addition, you’ll have an opportunity to work on various People & Culture initiatives that will be fun, challenging and make a significant impact.

You will:

  • Sit at the entrance of our office to greet visitors, assign visitor badges using appropriate security protocols and notify Volusioneer that their guest has arrived
  • Provide interview candidates with an excellent experience while signing them in and getting them set up in our interview rooms
  • Update Volusion’s internal website and weekly announcements
  • Responsible for company mail: UPS, USPS, FedEx, interoffice and courier
  • Contribute to the creation and facilitation of company events and activities
  • Assist with maintaining employee personnel files, including both online and hard-copy files.
  • Assist with catering orders, snack ordering & inventory and stocking of kitchen
  • Answer general policy and process questions that may come from employees. Route more complex issues to appropriate source and escalate urgent matters as needed
  • Proactively provide suggestions for process improvements. Develop and maintain a positive working relationship with both internal and external contacts in order to resolve issues/concerns that arise
  • Participate in other People & Culture projects and responsibilities as needed

We are looking for someone with:

  • High school degree required, Associate's or Bachelor’s degrees preferred
  • 2 years administrative or receptionist experience, preferably in the software or technology industry
  • Intermediate or advanced user experience using Microsoft Office
  • Experience with G Suite a plus
  • Must have a strong working knowledge of navigating and searching the Internet
  • Strong proofreading skills and attention to detail a must
  • Strong organizational skills and ability to multi-task and prioritize accordingly
  • Excellent communication skills and friendly demeanor to greet guests
  • Ability to prioritize your work, drive it to completion and to multitask and handle competing priorities under the pressures of a deadline
  • A very high level of personal and professional integrity and trustworthiness
  • A strong work ethic with the ability to work well independently as well as part of a team

Who is also the embodiment of our culture code (we hope you are nodding your head in agreement as you browse through it!):

  • Humble: Have humility and be respectful; no egos allowed.
  • Effective: Get stuff done!
  • Adaptable: Willing to fill any role, anytime. Going above/beyond the call of duty.
  • Transparent: Open and honest to self and others.
  • A founder: Think big, go fast, and solve for the customer.

Benefits & Perks:

  • Competitive compensation packages
  • Medical, Dental, Vision, and Voluntary Life Insurance
  • 5 weeks of PTO
  • 401(k) with Company Matching
  • Paid Parental Leave
  • On-site Fitness and Yoga Classes
  • Casual Dress and Beer Fridays
  • Endless Supply of Coffee and Snacks
  • Two Volunteer Days Off
  • Bring Your Dog to Work Days
  • Chair Massages
  • Team Sports and Team Outings
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