Receptionist at CrowdStrike

| Austin
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About CrowdStrike
CrowdStrike started with a mission to revolutionize the entire approach companies take to stop breaches. CrowdStrike has disrupted the multi-billion-dollar endpoint security market with innovative technology, services delivery, and intelligence gathering.  Our groundbreaking technology ensures that organizations can not only defend themselves but also do so in an efficient and future-proof manner. Today, the company continues to drive major innovations around artificial intelligence, machine learning, and behavioral-based prevention and detection to stay ahead of adversaries and innovate in the field of cybersecurity.   We are one of the World's Most 50 Innovative Companies according to MIT, and one of Forbes Most Promising Companies.  We have raised significant financing and received several accolades including:

  • Named Leader in the Forrester Wave: Cybersecurity Incident Response (IR) Services Q1 2019 report.
  • Named to Forbes 2018 Cloud 100 List; the definitive list of the top 100 private cloud companies in the world.
  • In April 2018 CrowdStrike scored the highest in Gartner Critical Capabilities Report for forward leaning organizations.
  • Named Leader in Forrester Wave Endpoint Security Suites and Forrester Wave Endpoint Detection and Response (EDR).
  • Secured CNBC Disruptor 50 List in 2017 and 2018.
  • Won SC Award for Best Security Company Second Year in 2017 and 2018.

About the Role

CrowdStrike is seeking an upbeat, polished front desk receptionist located in our corporate headquarters in Austin.  This energetic team player will be very detail oriented and provide a high level of customer service that includes attending to visitors and dealing with inquires over the phone and face to face.  You have excellent communication skills and will be responsible for supplying information regarding the organization to the general public, clients, customers and employees.  You should be a self-starter who is very comfortable working in a fast-paced environment while maintaining deadlines on multiple projects.

Some of your day to day duties will include:  Answer telephone, screen and direct calls, greet persons entering organization and direct persons to correct destination.  Deal with queries from the public and customer, ensure knowledge of staff movements in and out of organization, monitor visitor access and maintain high security awareness.

Administrative Tasks

  • Provide general administrative and clerical support.
  • Prepare correspondence and documents.
  • Receive and sort mail and deliveries.
  • Schedule appointments.
  • Maintain appointment diary either manually or electronically.
  • Organize conference and meeting room bookings.
  • Co-ordinate meetings and organize catering.
  • Monitor and maintain office equipment.
  • Control inventory relevant to reception area.
  • Tidy and maintain the reception area.

About you: 

  • High school diploma at minimum.
  • Knowledge of administrative and clerical procedures.
  • Knowledge of computers (Mac specific) and relevant software applications.
  • Knowledge of customer service principles and practices.
  • Strong verbal and written communication skills.
  • Professional personal presentation.
  • Customer service orientation.
  • Information management.
  • Organizing and planning.
  • High attention to detail, initiative, reliability and able to work in a fast-paced environment.
  • Stress tolerance.

Benefits of Working at CrowdStrike:

  • Market leader in compensation and equity awards
  • Competitive vacation policy
  • Comprehensive health benefits + 401k plan
  • Paid paternity and maternity leave, including adoption
  • Flexible work hours and remote friendly environment
  • Wellness programs
  • Stocked fridges, coffee, soda and lots of treats
  • Peer recognition
  • Inclusive culture focused on people, customers and innovation
  • Regular team activities, including happy hours, community service events 

CrowdStrike believes that diversity and inclusion among our organization is essential to our success as a global company, and we seek to attract, retain and empower the industry’s best and brightest from a diverse talent pool. 

CrowdStrike is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. 

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Technology we use

  • Sales & Marketing
    • SalesforceCRM

Location

Fantastic downtown location walking distance to awesome restaurants and happy hour spots.

An Insider's view of CrowdStrike

What's something quirky about your company?

Our mascot is a falcon so the SDR team puts falcon in front of activities - for example when we do team stretches when everyone needs to get up from their chair and take a break we call it Falcon Stretch

Jessica

SDR Manager

What does your typical day look like?

A corporate account executive is essentially a relationship manager between any organization that we're working with and CrowdStrike. We're strategic and we really dig into the current security environment of a company. Finding out what their pain points are, finding out what their goals are and then we consultatively position a solution for their

Theo

Corporate Account Executive

How does the company support your career growth?

I started off as an intern and then joined CrowdStrike as an SDR. I was quickly promoted to an SDR team lead and now I'm looking at my next possibilities. I have friends that work in other companies and their trajectory in their first entry level job can take 2-3 years. At CrowdStrike, if you prove yourself, you're fast tracked to the next role.

Marit

SDR Team Lead

How do you empower your team to be more creative?

My leadership style is to be supportive and a little bit experimental. We don't try to cookie cut our reps. We want everyone to find out what they are good at and then coach to those strengths, cover the weaknesses and help everyone find their own way to be successful.

Jack

Director Corporate Sales, East

How do you make yourself accessible to the rest of the team?

There is real cohesion and teamwork here. We're all in this open setting sharing what is working for us in real time. So I would say it's very much a team and we have a tribal knowledge atmosphere. We all help each other succeed.

Pasquale

Corporate Account Executive

What are CrowdStrike Perks + Benefits

CrowdStrike Benefits Overview

We offer flex schedules, a comprehensive benefits package, health and wellness programs, fully stocked company pantry, company and team events, and commuter benefits. We also offer our people the chance to work on passion projects and innovation during our annual “Think Week” as well as peer recognition and reward programs like Team Bravo award for cross-functional collaboration and Hero award for those who embody our core values and live our culture.

Culture
Volunteer in local community
CrowdStrike supports employees in charitable efforts and community service for charities and causes important to the local team.
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Competitive 401(k) plan.
401(K) Matching
Company Equity
RSU's are available as part of employee compensation.
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
CrowdStrike provides 12 weeks of parental leave for the primary caregiver and 8 weeks leave for the secondary care giver.
Flexible Work Schedule
Return-to-work program post parental leave
Company sponsored family events
We sponsor company-wide bring your child to work days as well as company events where family is encouraged to attend.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Our employees receive 8 hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
We offer pre-tax commuter benefits.
Company Outings
Game Room
Our game room includes Ping Pong.
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted At team's discretion.
Parking
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning