Regional Manager Field Operations
Open the door to your dream job and join #TeamMainStreet. With more than 22,000 homes in 30 markets, Main Street Renewal is one of the largest providers of single-family rental homes across the country. We understand that our employees are the invaluable drivers of our success. That's why we hire the most talented, passionate individuals who enjoy contributing to a growing, winning team. Here, you'll be a part of a fast-growing company dedicated to providing a best in class leasing and customer service experience to our residents.
The Regional Manager Field Operations will be part of a team that is responsible for overseeing the renovation and maintenance process for MSR homes including inspecting, bidding, repairing, and certification – including field and admin assistance as needed. The Regional Field Operations Superintendent is responsible for supporting each branch location's metrics, training, and process improvements. The Regional, Field Operations Superintendent will have functional knowledge and understanding of home repairs necessary to bring homes to MSR standards, skills needed to maintain project timelines and budgets, as well as leadership abilities to help guide and support team members.
Training on MSR repair processes and policies
Ensuring properties meet MSR standards and identifying and recommending those items where an upgrade in materials may be advantageous to the property investment as noted during the inspection process
Forecast future needs to support branches from a local level (increased move-outs or move-ins, staffing bandwidth, etc.)
Effectively and efficiently oversee all renovation and maintenance activities including vendor relations
Knowledge of basic Plumbing, Electrical, HVAC, Drywall/Paint, rekeying, and light carpentry
Working with other MSR departments to improve the overall property management process
Provide exceptional customer service to MSR residents
What you’ll need to have:
HS Diploma or GED
College degree preferred
Service-minded approach to all aspects of the job.
6+ years of residential construction/maintenance experience or related field preferred
Knowledge of building and property management codes preferred
Excellent organizational, leadership and customer service/satisfaction philosophy
Above average computer skills including proficiency with Microsoft Outlook and Excel
Must have a current and valid driver's license
Excellent oral and written communication skills
Must be able to multi-task in a fast-paced work environment
Must be able to travel 50-75%
Our full-time employee benefits include:
- A competitive compensation package, annual bonus, 401k match
- Flexible PTO including 7 paid holidays, 1 floating holiday, and 1 volunteer day
- Employer-paid benefits (medical, dental, vision, health savings account)
- Professional career development and reimbursement
- Up to 16 weeks paid maternity leave; up to 4 weeks of paid parental leave
- Backup childcare offered through Bright Horizons
- Relaxed casual environment with virtual office events
Main Street Renewal is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information or veteran status, and encourage all applicants to apply.