Regional Territory Manager

| Remote
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Role: Regional Territory Manager

Locations: Remote located in West Coast, Northeast and/or Texas 

Reports To: Director of Agency Operations

Hippo is modernizing the home insurance industry by putting customers at the center of everything we do, from the coverage we offer to the customer service we provide. Hippo’s true ambition lies in helping people protect their homes to begin with by leveraging technology and data to help find small issues before they become big headaches. Because, at the end of the day, the best home insurance policy is the one you never have to use. 

About This Role 

The Regional Territory Manager would be responsible for agency appointments, training agency personnel on Hippo’s products, procedures and underwriting guidelines with the goal of increasing Hippo’s product sales in their respective region. The Regional Territory Manager would also provide input and participate in gathering and creating reports relating to weekly agency visits and contacts, market intelligence, market planning and communication of technical development of products and services to clients.

About You 

You are well-versed in the property insurance realm and have an in-depth knowledge of the industry as a whole. You’re great at building relationships and evangelizing products, processes and training others on best practices. 

Responsibilities

  • Evaluates agency qualifications for appointment and make appropriate recommendations for appointment.
  • Coordinates receipt of and execution of appointment paperwork between agents and company.
  • Schedules, coordinates and conducts agent training sessions on individual and regional basis.
  • Schedules, coordinates and conducts monthly customer service training sessions.
  • Collects and communicates feedback from agent and CSR training sessions to appropriate department to drive improvements.
  • Responsible for agency production and quality of business.
  • Provides recommendations as to modification of and improvement to web based quote and application platform and processes.
  • Conducts agency marketing visits at least monthly with all appointed agents in assigned marketing territory; Conducts Q&A sessions 
  • Provides audit reports to Sales Management and Underwriting.
  • Assists with agency communications.
  • Completes quarterly agency evaluations to include production levels, progress toward any contingent commission. requirements, and quality of new business submissions, audit results, and loss results.
  • Reviews results of quarterly agency evaluations with agency principal; establish corrective action plans to address area(s) of concern.
  • Responsible for knowledge of all Hippo Insurance products, pricing and processes.
  • Gathers knowledge of competitors, products, pricing and processes and educates Hippo’s team members.
  • Provides input into annual rate review process.
  • Collaborates with underwriting, operations, claims and marketing as needed.

Requirements

  • Bachelor’s degree or equivalent work experience.
  • 5+ years experience marketing P&C personal experience in designated state including marketing to Independent Agents.
  • Experience required in marketing to homeowners and/or personal auto and marketing in commercial lines is a plus.
  • Must have experience training and developing agency staff.
  • Must demonstrate ability to problem solve and negotiate with special emphasis on closing the sale.
  • Understanding and experience with enacting FCRA and GLB regulation.
  • Must be able to understand and review agency qualifications for appointment and make recommendations for appointment or dismissal.
  • Experience selling and marketing to large territories P&C personal lines and Commercial products including homeowners, and personal auto is required.
  • Must possess excellent written and oral communication and organizational skills including; formal presentation skills before both small and large groups.
  • Licenses and / or Certifications: CPCU and/or CIC designation desirable.
  • Self-motivated and directed; ability to collaborate is a must, but you will be autonomous and expected to succeed without heavy direction
  • Strong intellectual curiosity and a desire to help others solve problems
  • Flexible and willing to do what is needed to get great work done
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Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • BigQueryDatabases
    • ConfluenceManagement
    • JIRAManagement

Location

We are in the heart of downtown, with offices in the historic Scarbrough and Littlefield Buildings. We provide our team with parking nearby!

An Insider's view of Hippo Insurance

What’s the vibe like in the office?

At Hippo we love to have fun. Our daily lives consist of helping customers, wearing many hats, but also lots of laughs, cake and events.

Brianna

People Operations Associate

What are Hippo Insurance Perks + Benefits

Hippo Insurance Benefits Overview

Hippo's benefit's and perks can't be beat, here are a few:
-Healthy Hippos Benefits- 100% Employer paid medical, dental & vision plan options for our team members AND their families (yes, you read that correctly).
-Flexible Paid Time Off
-Little Hippos Program- We reimburse our team members up to $25k for adoption costs and up to $50k for -infertility treatments. Plus, we offer 12 weeks parental leave for primary caregivers and 6 weeks for secondary caregivers.
-Hippo Meals & Snacks- We cater lunch in our office 3 times a week and we provide all the snacks & drinks our Hippos can handle daily.
-Hippo Habitat- Our beautiful, historic offices are located in downtown Austin at the corner of 6th & Congress.
-Little Hippo School-Through the end of 2020, Hippo is offering a supportive offsite tutoring program in partnership with the YMCA. The program - available in Austin, TX - offers distance learning support, tutoring, and engagement for kids age K-5th grade who need care while their parents work. Hippo pays 100% of the cost.

Culture
Friends outside of work
Eat lunch together
Open door policy
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
Company Equity
Hippo offers stock options through its employee profit sharing program, including vesting over a four-year period.
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Casual Dress
Company Outings
Free Daily Meals
Stocked Kitchen
We provide all the snacks & drinks our Hippos can handle daily.
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Hippo subsidizes a Gold's gym membership so that our employees only pay $7/month.
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Hippo treats its team members with the same level of dedication and care as we do our customers. Our CEO, Assaf Wand, views this company as an opportunity to care for one another like a family, which is why we’re fortunate to provide all of our Hippos with amazing benefits & perks.

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