Named one of Austin’s fastest-growing companies and one of the best places to work for ten consecutive years, Q2 offers our employees a culture fueled by engaged, motivated, and dedicated team members. We’re dedicated to our mission: to build strong and diverse communities by strengthening their financial institutions. We do it with our purpose-driven culture, and by helping banks and credit unions stand apart in their communities.

We are seeking a Salesforce Administrator to take our highly utilized, highly customized Salesforce implementation to the next level. The ideal candidate blends Salesforce savviness, relationship skills and a focus on customer satisfaction. This job will be very hands-on with minimizing a backlog of tickets and working collaboratively with a well-established team.

If you were working for us today you would have already:

• Worked as part of a team of Salesforce administrators, developers, power-users and citizen developers to tackle business challenges with the Salesforce platform and ecosystem of applications
• Partnered with stakeholders in the business to ensure that our tools are on the leading edge of innovation and ahead of our competition
• Built relationships across the company, from supporting front-line Sales and Support team members to collaborating with developers
• Driven platform adoption and lead training efforts for new features/releases
• Balanced day-to-day user support with leading longer-term projects
• Interpreted business requirements into designs, with a focus on scalable solutions that are managed by the business rather than administrators and developers
• Responsible for ensuring all security, availability, confidentiality, and privacy policies and controls are adhered to

You may be a fit for our team if you have:

• 5+ years' experience in a Salesforce administration or development
• Strong experience with Sales and Service clouds
• Experience with Marketing Cloud, Community Cloud or the new Lightning user experience a plus
• Excellent verbal, written and interpersonal skills
• The drive to get things done and stay composed

It would be great if you had:

• Salesforce Certification(s)

At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.