Salesforce Release Analyst

Location: Remote

What You Will Do
 

Manages Releases, Copado Deployment Pipeline, and all change management processes for the Salesforce Consumer Engagement Team.Responsible for enabling delivery teams by executing DevOps processes in a timely and efficient manner. Provides review and execution of quality controls to identify potential issues before they impact delivery or operations. 

Responsibilities:

• Manage Change Control Process (create change controls, ensure teams follow change control process, & support teams in Change Advisory Board)
• Assess current DevOps processes and procedures, identify opportunities for improvement (propose and implement enhancements to the Salesforce Release Process)
• Participate in release planning with Product Owners, Architects and Development Teams
• Support Copado Deployment Process and Tool
• Ensures teams follow defined processes for releasing Salesforce features
• Validate releases have passed all necessary quality gates and are ready to be deployed
• Own the Salesforce Release Process
• Deliver reporting and analytics on the end to end release lifecycle
• Work across multiple projects and functional groups to release multiple platform features concurrently
• Plan release windows and the overall release lifecycle in coordination with the project stakeholders. (assist in planning release and refresh windows)
• Should have strong understanding of deployments using Copado
• Deployments to production environment have to occur outside of normal business hours so occasionally non-traditional hours will be required
• Perform Backout plans when necessary
• Assist Salesforce Development Team with DevOps processes and any Copado troubleshooting that may arise
• Maintain calendar of releases within Copado
• Ensure proper backup strategies are in place
• Own the day to day operations of OwnBackup
• Perform sandbox data seeding and data restore processes as necessary
• Ensure security and compliance requirements are met as they pertain to the Salesforce release and backup strategy

Complexity of Work:

• Within scope of job, requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment. Must be able to work a flexible schedule to perform tasks in non-traditional hours as necessary.

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required.

Preferred Qualifications

• Proven ability to design and implement new processes and facilitate user adoption.
• Strong understanding of the platform, with the ability to configure custom objects, formula fields, workflows, custom views, and other content of intermediate complexity
• Strong understanding of Salesforce.com best practices and functionality
• A documented history of successfully driving projects to completion
• A demonstrated ability to understand and articulate complex requirements
• Experience in a Healthcare setting preferred
• Previous experience working in a SCRUM or agile environment preferred
• two years of experience as a Salesforce.com administrator preferred
• Salesforce.com Admin certified preferred

What You Will Need
 

Education:

• High school diploma/GED with 2 years of experience, or Associate's degree, or Bachelor's degree required.

Additional Preferences
 

No additional preferences.

Why Join Our Team
 

When you join Ascension, you join a team of over 160,000 individuals across the country committed to a Mission of serving others and providing compassionate, personalized care to all. Our inclusive culture, continuing education programs, career coaches and benefit offerings are just a few of the resources and tools that team members can use to create a rewarding career path. In fact, Ascension spent nearly $46 million in tuition assistance alone to support associate growth and development. If you are looking for a career where you can grow and make a difference in your community, we invite you to join our team today.

Equal Employment Opportunity Employer
 

Ascension Technologies is an equal opportunity employer (EEO) and affords equal opportunity to all associates and applicants without regard to race, color, religion, national origin, gender identity, sexual orientation, age, physical or mental disability, veteran status, genetic data, or other legally protected status. For further information regarding your EEO rights, click on the following link to the “EEO is the Law” poster:

http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

EEO is the Law Poster Supplement

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.