Security Governance Risk & Compliance Analyst

| Austin | Hybrid
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BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.

Security Governance Risk & Compliance (GRC) Analyst 

Do you love challenges? Are you passionate about security and love implementing regulatory standards? Does educating and communicating the benefits of a systematic approach to security program interest you? You want to be at the edge of learning new technologies, cloud frameworks and integrations? You feel like contributing to a common goal and be part of a group of people who work together with respect, mutual support and clear strategic goals? Then the BigCommerce Governance Risk Compliance & InfoSec team is calling. The number one thing our customers care about is Information Security. The person who accepts this challenge will be able to make a large impact on the maturity of our Information Security Management System. In this role, you’ll be helping guide the work to make BigCommerce a shining example of security best practices. 

The work involves supporting our compliance programs, working with our teams to implement risk improvement processes and projects. BigCommerce is committed to being a leader in Information Security in the e-commerce space. Your skills and your passion for protecting data and ensuring compliance will be a large factor in BigCommerce’s future success.

What you’ll do:

  • Function as a representative of Information Security leading by example, being diplomatic yet firm, fair, flexible and consistent in deploying industry-standard information security best practices and applicable laws, regulations, and policies.
  • Assistance in evaluating the design and operating effectiveness of the BC Integrated Secure Controls Framework (BC SCF) built from Industry Standards such as NIST, ISO 27001, PCI DSS around technology controls, including, but not limited to Software Development Lifecycle (SDLC), Logical Security, Data interfaces, availability/redundancy, and Cyber / Info security.
  • Preparing supporting evidence, documenting test plans which clearly describes the audit procedures performed, results of testing and conclusions reached for various processes.
  • Designing technology diagrams detailing the systems and their dependencies during the audit process
  • Assisting with the Department’s data collection and analytics efforts and Internal Audit report preparation.
  • Assisting in the development and tracking of control recommendations for corrective action/improvement. 
  • Work with Internal business units including engineering stakeholders to identify and continuously improve departmental practices.
  • Operationalizing security controls from the BCSCF into day to day operations of our engineering teams and having fun while doing it.
  • Monitor and demonstrate compliance with organizational policies and practices, as evidenced by strong quality assurance results, and strong performance within standards and related metrics.
  • Stay abreast of current issues and obtain continuing education and training.
  • Participate in special projects and perform other duties as requested.
  • Interact with internal organizations to provide effective risk and control advice, maintaining active communication to enhance risk and control awareness and manage expectations.
  • Provide data analysis support for ongoing compliance monitoring
  • Maintain up-to-date knowledge about audit controls and techniques
  • Utilize innovative ideas and tools to enhance operational effectiveness
  • Evaluate and recommend improvements to business practices, processes, and controls

Who You Are:

  • 2- 4 years of relevant experience in a technology environment.
  • Experience with translating business requirements into project implementation plans and validation, including user acceptance testing.
  • Knowledge of engineering principles and common frameworks.
  • Knowledge of network-based services, client/server applications, cloud-based and virtualized environments, mobile applications, enterprise systems and infrastructure, network architecture, and security infrastructure.
  • Passion about process improvement and removing friction from systems
  • Direct experience with audit and compliance frameworks, e.g., ISO 27001, 2007:2017, PCI, etc.
  • Background in IT hardware/software concepts and processes used within the business, covering
    • Core security concepts
    • Cloud-based services
    • Windows and Linux operating systems
    • Open-source ecosystem (databases, applications, etc.)
  • Experience with auditors and the evidence collection process
  • Experience with the design and testing of IT security controls in a managed hosting and/or Software-as-a-Service environment
  • Experience in building relationships across business functions, locations, and technical stakeholders.
  • Self-direction, attention to detail with a passion to solve practical problems while dealing with a number of variables.
  • Ability to present ideas/solutions and communicate clearly, concisely, and accurately with others at all levels of the organization.
  • Experience in reading the culture of a company, adjusting your style and adapting as needed.
  • Collaborative, upbeat work ethic where you both take ownership and have fun.
  • Able to meet deliverable's and drive your work to completion within specified timelines.
  • Great verbal and written communication skills.

Diversity & Inclusion at BigCommerce
We have the opportunity to build not only a great business, but a great company, with soul. Our beliefs and commitment to diversity and inclusion are a central part of achieving that.

Our dedication to diversity and inclusion is grounded in two things: a moral belief in the dignity, value, and potential of every individual, and a practical belief that diverse, inclusive teams will create the best outcomes for our customers, partners, employees, and company. We welcome everyone to be a part of our journey.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • TypeScriptLanguages
    • ElixirLanguages
    • ErlangLanguages
    • Objective -CLanguages
    • ScalaLanguages
    • GoLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • AjaxLibraries
    • Backbone.jsFrameworks
    • CircleCIFrameworks
    • HadoopFrameworks
    • LaravelFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • Vue.jsFrameworks
    • jQueryFrameworks
    • Next.jsFrameworks
    • SeleniumFrameworks
    • JenkinsFrameworks
    • ScalatestFrameworks
    • MockitoFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases
    • SnowflakeDatabases
    • RedshiftDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • PhotoshopDesign
    • SketchDesign
    • Adobe Creative SuiteDesign
    • AsanaManagement
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • JIRAManagement
    • SmartsheetManagement
    • WordpressCMS
    • SalesforceCRM
    • MailChimpEmail
    • MarketoLead Gen
    • Google HangoutsCollaboration
    • Microsoft TeamsCollaboration
    • SlackCollaboration
    • ZoomCollaboration
    • SmartsheetProject Management

Location

Our HQ is set amongst trees and nature trails in the beautiful hills of Austin.

What are BigCommerce Perks + Benefits

BigCommerce Benefits Overview

We empower our employees to think big and do great work by offering a positive work environment and outstanding benefits.

For your health: We offer multiple national medical insurance plans including PPO and HDHP options. We also offer a PPO dental plan and vision insurance.

For your wealth: We offer a 401(k) retirement plan, a Health Savings Account (HSA), a Healthcare Flexible Spending Account (FSA), and a Dependent Care Flexible Spending Account (DCRA) as pre-tax benefits. We also offer company paid life insurance up to 3 times your annual salary, as well as company paid short-term & long-term disability insurance.

For your resilient self: We care about your wellbeing in addition to your health and wealth. To assist with that, we offer paid vacation leave (15 days PTO for hourly employees and open vacation for our salary employees). All employees receive paid sick leave, paid volunteer time, and a paid wellness day. We have multiple family benefits for caregivers including paid parental leave, newborn child sick leave, adoption assistance, and a flexible return to work policy. We also offer educational reimbursements, a free BigCommerce ecommerce store, and an Employee Assistance Program.

Last, but definitely not least, we like to enjoy ourselves at work. We have company-sponsored employee programs including Employee Resource Groups, culture clubs, even virtual events.

Culture
Volunteer in local community
We encourage our employees to give back to our local communities through volunteer work. BigCommerce provides two paid Charity/Volunteering Leave days per calendar year to all permanent employees.
Partners with nonprofits
Each year, the BC family partners with Partnerships for Children to help kids in the Austin area who have been taken from their homes and are living in protective custody during the holidays.
Open door policy
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
BEmpowered for women, non-binary people, and allies; BProud for LGBTQ+ and allies; B-United for Veterans and allies; BCinColor for people of color and allies; BigFamily for caregivers and alli
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
National United HealthCare PPO & HDHP plan options with deductibles as low as $500, coverage up to 100% for in-network services and low monthly premiums
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
Company equity
BigCommerce offers equity to employees through a number of different occasions, including an annual equity performance review period.
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Unlimited vacation policy for salaried team members and generous accrued time off policy for non-exempt team members.
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
We offer employees parking in a garage on the property.
Fitness stipend
Onsite gym
Professional Development Benefits
Job training & conferences
BigCommerce offers a variety of opportunities for learning and development from training sessions and workshops, to different conferences to attend.
Lunch and learns
Promote from within
Mentorship program
Career mentorship is available.
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

We empower our employees to define culture in the areas of wellness & fitness, community & volunteerism, and team building through local culture clubs that help our employees connect. Our Employee Resource Groups (ERGs) support our diverse workforce through supportive, inclusive networks that help develop awareness and respect across the company. We sustain our culture by understanding what drives our employees' engagement, measuring that engagement, and implementing initiatives to continue to make BigCommerce an even better place to work.

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