SailPoint is the leader in identity security for the modern enterprise.
Austin, TX

Security Operations Center (SOC) Manager at SailPoint

| Austin | Remote
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SailPoint's Cybersecurity organization is seeking a Security Operations Center Manager with a passion for cybersecurity and protecting the organization. This is an internal security analyst role on SailPoint's Security Operations team that will focus on detecting and preventing threats to the organization. The ideal candidate will be a team player and have a strong passion for protecting the organization against cyber threats.
The ideal candidate will demonstrate servant leadership with strong examples of success in a Security Operations Center , leading, and motivating teams in a fast paced environment. A candidate should show enthusiasm and excitement towards the 4 I's at SailPoint: Individual, Impact, Innovation, and Integrity. The right candidate will have proven success in transformational environments resulting in changes in the people, process, and technology.
This is a challenging and impactful role where you will have the opportunity to work with both internal and external stakeholders and be directly responsible for delivering a comprehensive Security Operations program. This role reports directly to the Senior Manager of Security Operations and can be remote or based in Austin, TX.
  • Partner closely with Architecture/Engineering and Product Development to define and communicate functional requirements and technology performance feedback to mature the Security Operations technology stack.
  • Responsible for event discovery and incident response activities.
  • Collaborate among multiple business units during response activities and post-mortem.
  • Manage recruitment, training, and development for Cybersecurity crew members.
  • Responsible for the strategic direction and daily operations related to security operations.
  • Establish standard operating procedures (SOP) for your L1, L2, and L3 Security Operation Center.
  • Develop a workflow model and implement SOPs for the incident-handling process that guides analysts through triage and response procedures.
  • Identify, track, and review relevant metrics to measure the efficiency and effectiveness of the IT Security program.
  • Analyze data to form proposals for improvements (e.g. implementation of new technology).
  • Provide continuous security monitoring metrics on a regular basis to departmental leadership, allowing for clear indications of the performance.
  • Provide technical leadership, supervision, and guidance to operations shift leads and analysts.
  • Serves as organizational point person for business-critical incidents.
  • Manage recruitment, training, and development for resources.
  • Mature and develop playbooks, ensuring response activities align with the incident response plan and provide comprehensive mitigation of threats.
  • Be available for escalations after hours and on-call pager duty.
  • Provide timely, comprehensive, and accurate information in both written and verbal communications.
  • Understand and apply the "how," "when," "where," and "why" of a threat incident.

  • Meet FedRAMP access requirements.
  • 7+ years of work experience leading Information Security teams.
  • Hold an "active" or "good standing" security- related certification such as the CISSP, CISA, CISM, GIAC or other relevant certification required
  • Demonstrate excellent project management skills, inspire teamwork and responsibility with engagement team members, and use current technology and tools to enhance the effectiveness of deliverables and services.
  • Foster an innovative and inclusive team- oriented work environment. Play an active role in counseling and mentoring junior crew members within SailPoint.
  • Demonstrate and apply a thorough understanding of complex enterprise systems. Use knowledge of the current IT environment and industry trends to identify issues. Communicate with team through written correspondence and verbal presentations.
  • Ability to demonstrate analytical expertise, close attention to detail, critical thinking, logic, and solution orientation and to learn and adapt quickly
  • Experience creating and maintaining a staffing strategy, efficient assignment/service management, and monthly metrics/reporting.
  • Serve as a mentor and champion for resources within the team and across the organization.
  • Demonstrated examples of complex decision-making, with an ability to weigh the relative costs and benefits of potential actions and a recommendation.
  • Possess experience and successful results leveraging one or more of the following technologies:
    • Network Security Monitoring (Palo Alto, Fidelis, NetWitness, Cisco, WireShark, Snort, Security Onion, etc.)
    • Endpoint Detection and Response (Cortex XDR, Crowdstrike, Cylance, Carbon Black, etc.)
    • SIEMs (Splunk, SumoLogic, Devo, InsightIDR, QRadar, etc.)
    • Security Orchestration, Automation, and Response (Demisto/Cortex XSOAR, Phantom, Siemplify, etc.)
    • Cloud Service Provider IaaS and PaaS (AWS, Azure or GCP)
    • Service Management & Ticketing (Jira, ServiceNow, Zendesk or similar)
    • Vulnerability Scanning (Tenable, Qualys, Nessus, Nexpose, etc.)
    • Investigation and Research Tools (Virus Total, Shodan, etc.)
    • Red Team Tools (MetaSploit, Mimikatz, Phantom Evasion, MSF Venom, Cobalt Strike, etc.)
  • Ability to innovate and find creative solutions that balance the needs of the business with the needs of security.

  • Bachelor's degree in Computer Science, IT Security, Information Systems, Engineering, or related field
  • Certification aligned to the following:
    • CompTIA
    • ISACA
    • Vendor Certifications
  • Experience with compliance and regulatory frameworks such as FedRAMP, ISO27001, SOC2, SOX, GDPR.
  • Experience in managing or leading a SOC or MSSP environment is a plus.
  • Project Management training/certification preferred

SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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Where we are

11120 Four Points Drive, Austin, TX 78726

Technology we use

  • Engineering
    • JavaLanguages
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    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • MySQLDatabases
    • RedisDatabases

What are SailPoint Perks + Benefits

SailPoint Benefits Overview

Experience a Small-company Atmosphere with Big-company Benefits

Volunteer in local community
Our crew members value working for an organization that prioritizes giving back to the community, and we have engaged in many community initiatives over the past year.
Partners with Nonprofits
In the past year alone we have supported many notable organizations, including Code2College, nonPareil, Black Girls Code, Foundation Communities, and HealthCode.
Friends outside of work
Eat lunch together
Intracompany committees
Team members on our ALL IN and Culture Crew committees develop and manage events that bring employees together socially and for the benefit of society.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Documented equal pay policy
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Slack is how we come together as a global team, and we have offer several Employee Resource Group channels where we celebrate our differences and encourage sharing and connection.
Hiring Practices that Promote Diversity
We prioritize hiring practices that promote diversity. This year, for example, we launched SAIL-U to help grow our team in partnership with HBCUs and historically LatinX colleges and universities.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
SailPoint offers generous parental leave with the primary caregiver being able to take 80 fully-paid business days. Secondary caregivers can take 20 fully-paid business days.
Flexible Work Schedule
SailPoint's hybrid work environment reinforces the flexibility that has existed within our culture for many years.
Remote Work Program
As an organization that values impact over activity, we encourage crew members to manage their work schedules so they can be at their most effective within parameters established by their teams.
Family Medical Leave
Company sponsored family events
SailPoint's crew love to celebrate together, whether at a family-friendly summer BBQ or Halloween party, or while volunteering and giving back to our local communities.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
When possible, SailPoint brings crew together for summer camps, quarterly meetings and other team-based events.
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available

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