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Senior Director of Consulting Services

| Austin
Consultants work closely with partners to help them solve problems and align changes in culture to optimize success. At Civitas Learning, the Senior Director of Consulting role takes on an even greater sense of urgency considering the needs of our partners. Maintaining our nation’s economic competitiveness requires a million more credentialed college and university graduates every year between now and 2025. 
Civitas Learning partner institutions are deeply committed to improving student outcomes. We are looking for a Senior Director of Consulting who shares that same dedication for mission-driven work; an individual who will provide value-added services for colleges and universities, and work hand-in-hand with them to solve problems, aid in discovery, and foster environments where students succeed.
The Senior Director of Consulting will be responsible for effectively managing projects, providing solutions design, and implementing and generating project results for the organization. Additionally they will be expected to identify, create, and deliver innovative service strategies and tools to generate revenue opportunities related to new and existing partners. One of the main functions includes leading and coordinating team efforts in data gathering and analysis to increase company profitability. They will also collaborate in project planning and execution, as well as collect feedback after project deployment.
The Senior Director of Consulting will play a key role in professional development by mentoring junior staff and motivating them on a regular basis. They will also be expected to create strong business relationships, use tracking tools to measure progress and benefits provided to the partners, measure budget plans, and modify them according to partner expectations. 
Primary Responsibilities
  • Develop and manage a team of consultants from sales to execution of consulting services and engagements.
  • Directs all activities and functions of consulting staff involving business transformation through the strategic application of people, processes, and technology. 
  • Provides direction and insight to leaders, peers and team members responsible for analyzing the most complex business and user needs, definition of business requirements and recommendations regarding appropriate solutions strategies. 
  • Serve as the top organizational expert in the development, implementation and distribution of strategic solutions and methodologies for consultative services.
  • Provide mentoring and staff development to consultants.
  • Support Executive Leadership in developing, implementing and maintaining consulting engagement standards and expansion of service offerings.
  • Strategically drive new business in synergy with the Sales and Service teams
  • Translate learnings from Discovery sessions into strategic account plans to drive product adoption and measurable action
  • Support product adoption through training sessions, data analysis, and action-oriented strategic planning
  • Use knowledge of the industry, technology, processes, and consultative sales skills to expand the consulting services provided by the business.
  • Build in-depth knowledge of partner's business priorities, challenges and initiatives that can be translated into consulting opportunities. 
  • Write and deliver reports and recommendations, synthesizing complex ideas
  • Become a trusted advisor to our partners
  • Assist in supporting company strategy (e.g. committee work, R&D contribution, design sprints, etc.)
  • Travel 25%
  • Minimum of Bachelor’s Degree is required; Master’s degree preferred
  • 7-10 years of consulting experience with at least 3 of those years spent in a manager or subject matter expert role
  • Big 5 Consulting Experience (or similar) preferred 
  • Must be able to work collaboratively and effectively while handling multiple projects on various timelines in an extremely fast-paced environment
  • Experience managing, setting priorities, solving complex problems and selling in a consultative role
  • Track record of expanding service offerings and profit margins
  • Strong written, verbal, analytical and organizational skills
  • Experience and ability to coach, lead and mentor junior staff
  • Highly motivated with a strong work ethic
  • Demonstrated ability or aptitude to work in a startup environment 
  • Strong communication skills with the ability to share the Civitas mission equally well with existing partners and large crowds of education professionals 
  • Must possess personal qualities of integrity and dedication to the company’s mission
About Civitas Learning: 
Civitas Learning partners with universities and colleges dedicated to helping more students learn well and finish strong. We provide tools and services for educators that bring together and make the most of their diverse and disconnected data streams; personalize information and support for their students; and deepen understanding of the impact of their student-success initiatives. Through our work together, our partners are empowering leaders, advisors, faculty, & students—and measurably improving enrollment, persistence, and graduation outcomes.
Today, Civitas Learning is a strategic partner to more than 350 colleges and universities, serving nearly 8 million students. Together with our growing community of partners, Civitas Learning is making the most of the world’s learning data to graduate a million more students per year by 2025.
Civitas Learning offers medical, dental, and vision insurance as well as a 401k plan. We also have a generous flexible, paid time off policy. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. 
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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases


We're in the heart of downtown Austin near great restaurants and watering holes. We also love our view of Lady Bird Lake.

What are Civitas Learning Perks + Benefits

Civitas Learning Benefits Overview

Civitas Learning offers medical, dental, and vision insurance as well as a 401k plan. We also have a generous flexible, paid time off policy. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Our FSA allows you to utilize pre-tax dollars to pay for eligible medical, dental, and vision expenses. The pre-tax contribution amount for 2018 is up to $2,650.
Disability Insurance
We offer short and long term disability coverage.
Dental Benefits
Keep your teeth clean! Our dental plan covers 100% of the cost of preventative care, including x-rays.
Vision Benefits
Our vision insurance plan provides 100% coverage for annual eye exams and lenses after a $10 copay. Frames and contact lenses are covered up to $130.
Health Insurance Benefits
We offer comparable health insurance plans and are fully insured. Offering both an HSA (with employer contribution) and an FSA.
Life Insurance
We cover basic life insurance with additional options to purchase individual and dependent plans.
Pet Insurance
We love pets so we offer pet insurance to cover your dog or cat for accidents, illnesses, wellness care and more.
Wellness Programs
We promote healthy habits so we partner with Global Fit to offer various wellness programs and discounts.
Onsite Gym
Our corporate headquarters offers an onsite gym to employees to get their workout on!
Retirement & Stock Options Benefits
We provide employees with a 401(k) option and auto enroll new employees at a 5% contribution.
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Family is important. Primary caregivers receive 100% of wages for 12 weeks with the option to take an additional 4 weeks unpaid. Secondary caregivers receive 100% of wages for 4 weeks.
Flexible Work Schedule
We offer a flexible work day schedule to all employees, pending their manager's discretion.
Remote Work Program
We allow employees to occasionally work remotely, pending their manager's discretion.
Family Medical Leave
We offer up to 12 weeks of unpaid, job-protected leave per year, as well as maintained health benefits, for any employee eligible under the Family and Medical Leave Act (FMLA).
Vacation & Time Off Benefits
Unlimited Vacation Policy
We trust our employees to get their work done and take off time as needed, which is why we offer a paid, open leave vacation policy.
Paid Volunteer Time
Paid Holidays
We offer all employees paid time off to observe all major holidays.
Paid Sick Days
We offer paid sick days for all employees.
Perks & Discounts
Casual Dress
We are here to do great work - jeans and all!
Company Outings
Stocked Kitchen
We have a fully stocked kitchen including unlimited snacks, hot & cold brew coffee, tea, soda, and all of the flavored LaCroix you can handle.
Some Meals Provided
We provide catered lunches on Wednesdays and breakfast on Fridays.
Happy Hours
Our employees don't worry about where they will park—we cover garage or lot parking. For those who bike or ride to work, we offer a stipend.
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

In addition to all of the wonderful perks and benefits we offer employees, we also have a diverse culture committee who's sole mission is to work together, with mutual respect of all perspectives, differences, and approaches, in advocacy of the current and future culture at Civitas Learning.

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