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Senior Manager, Business Applications

| Austin

BigCommerce, named a "Best Place to Work" in Austin 2018 is looking for a driven, Senior Business Applications Manager of Information System to join our Business Applications team to ensure that core business processes are supported, maintained, and continuously improving. As a critical member of our development group, you will be reporting to the Director of IT and Business Applications. You will work with leaders of our diverse business units to meet their needs, identify and implement improvements, and ensure system availability is functionality at the highest levels. You will also use your creativity and project management skills to participate in essential team projects with the Business Applications team to continue to configure and optimize the business use of Salesforce.
What you’ll do:

• Responsible for delivering key business functionality
• Evaluate and implement new technology on the Salesforce Platform
• Advocate process and solutions that deliver continuous improvement
• Responsible for Salesforce data quality
• Responsible for Salesforce security
• Will support SOX and security audits
• Build and maintain strong relationships
• Ensure Team and Systems stay current with industry best practices
• Ensuring clarity around priorities and goals
• Plan and manage small to large Biz Apps projects
• Work with the Project Manager to perform Sprint activities for the delivery of new functionality
• Perform periodic review and evaluation of employees, managing performance, training, coaching, and goal setting
• Assist in planning the budget for the Bizapps team
• Work with application vendors & Salesforce development partners
• Build reports and scorecards to ensure our system’s health
• Manage alert and escalation process
• Establish working schedules, manage time off to ensure appropriate coverage for operating workloads

Who you are:

• Bachelor or Master's Degree in Information Technology, Software Engineering,
• 7+ years of IT Leadership experience
• Proven record of IT leadership
• Excellent written and verbal communication
• Extensive experience and judgment to plan and accomplish goals
• Strong experience managing large Salesforce Orgs with 750+ users
• Strong project management skills
• Strong application lifecycle management
• Strong ability to analyze complex issues in detail
• Comprehend complex, technical subjects
• Fosters team collaboration
• Relationship building
• Excellent knowledge of Salesforce.com and Data Integrations

Nice to Have

• Salesforce.com Certified Architect
• Salesforce.com Certified Developer, Apex
• Certified ScrumMaster
• Experience with Zuora
• Experience with Marketo or other marketing platforms
• Experience with Salesforce Community and Knowledge
• Understanding of code promotion, version control, continuous integration and ALM processes

Read Full Job Description

Technology we use

  • Engineering
  • Product
    • GolangLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • Ruby on RailsFrameworks
    • MongoDBDatabases
    • Google AnalyticsAnalytics
    • PhotoshopDesign
    • SketchDesign
    • Adobe Creative SuiteDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement

Location

We're downtown at: 211 E 7th St Suite 500, Austin, TX 78701. We also have an amazing office in NW Austin: 11305 Four Points Drive, Austin TX 78726.

What are BigCommerce Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Parking
Fitness Subsidies
Professional Development Benefits
Tuition Reimbursement
Diversity Program

Additional Perks + Benefits

A free online store to help you live out your entrepreneurial dreams. Competitive compensation packages. Pet Insurance. Comprehensive health insurance coverage that starts on day one. Open vacation policy for salaried team members and generous accrued time off policy for hourly team members. Employee-driven team building activities like hackathons, paintball, rock climbing, social sports leagues, movie nights, river floats, etc. Peer to peer rewards and recognition program. Paid parental leave and adoption assistance for new parents. Employer-paid life insurance and disability coverage. Educational assistance for qualified pre- and post-grad courses.

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