Q2
#Q2Peeps
Austin, TX

Senior Systems Administrator at Q2 (Austin, TX)

| Austin
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RESPONSIBILITIES:

  • Administer servers, desktop computers, VoIP phones, tablets, smartphones, and software deployment
  • Apply security patching for Windows and Linux systems during maintenance windows
  • Upgrade administrative tools and utilities. Configure or add new services as needed
  • Analyze and isolate issues to ensure uptime of mission critical services and applications
  • Provide Tier II support per request from various constituencies.  Investigate and troubleshoot issues
  • Implement, upgrade and configure system software that supports infrastructure applications and Asset/Inventory Management applications per project or operational needs
  • Evaluate system performance across the corporate network
  • Perform regular file archival and data migrations as necessary
  • Perform network address assignment
  • Active Directory user and service account administration
  • Assign configuration of authentication and authorization of directory services
  • Implement GPO policies for the use of the computer system and network
  • Perform periodic performance reporting to support capacity planning
  • Password and identity management
  • Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to
  • Azure configuration and troubleshooting
  • O365 configuration and administration
  • Endpoint security administration
  • Scripting and use of Powershell
  • VMWare administration and configuration

EXPERIENCE AND KNOWLEDGE

  • Typically requires a Bachelor’s degree in (relevant degree) and a minimum of 8 years of related experience; or an advanced degree with 6+ years of experience; or equivalent related work experience.
  • Experience with Identity Management tools – SSO & SAML 2.0
  • Experience with VMware and other virtualization hypervisors
  • Experience with Microsoft Azure, Amazon AWS, or Rackspace Cloud services
  • Experience administration of cloud powered tools: NetSuite, Salesforce & Office 365 Application Suite.
  • Experience creating and running Microsoft PowerShell Scripts
  • Certification in one or more of the following: MSCA, MCSE, VCP-DCV or RHCT
  • Ability to work individually, as a team, and cross-functionally to resolve complex issues
  • Excellent written and oral communication skills
  • Ability and willingness to be on-call and work during maintenance windows
  • Experience with OKTA

At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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Where we are

Our HQ is in North Austin, near Lakeline Mall area with easy access to multiple highways and the Toll road.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • .NETLanguages
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • CSSLanguages
    • SassLanguages
    • jQueryLibraries
    • ReactLibraries
    • LodashLibraries
    • VuexLibraries
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • Ember.jsFrameworks
    • JestFrameworks
    • Node.jsFrameworks
    • TensorFlowFrameworks
    • Vue.jsFrameworks
    • CypressFrameworks
    • DockerFrameworks
    • GraphQLFrameworks
    • KafkaFrameworks
    • OAuthFrameworks
    • TerraformFrameworks
    • ElasticsearchDatabases
    • MemcachedDatabases
    • Microsoft SQL ServerDatabases
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • RedisDatabases
    • AWS (Amazon Web Services)Services
    • GitLabServices
    • GitHubServices
    • Microsoft AzureServices
    • ConfluenceManagement
    • JIRAManagement
    • WrikeManagement
    • DocuSignCRM
    • SalesforceCRM
    • Microsoft TeamsCollaboration
    • ZoomCollaboration
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What are Q2 Perks + Benefits

Q2 Benefits Overview

At Q2 we celebrate and recognize our success is based on the well being of our people. Q2 invests in robust employee health and welfare benefits including generous PTO, HSA Match Program, 401K Match program, Family Planning and Parental Leave benefits, along with a Hybrid Work Environment.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Q2 also hosts various employee recognition events & activities including:
* Dodgeball for Charity!
* Annual Employee Appreciation Day
* Our Annual Circle of Awesomeness Celebration (A full day's celebration of employee awards)
* Community Involvement Activities (#Q2Spark)
* You Earned it! Employee Rewards Program: These are points given from peer to peer recognizing employees for work well done. These points are redeemed for products, or converted into cash donations for various charities of choice, or given to as cash donation to our employee compassion fund.

An Insider's view of Q2

What are some social events your company does?

It's all about the Dodgeball ! We host a HUGE Dodgeball event fundraising for charity. Last year we served the Juvenile Diabetes (JDRF) in Austin. Other companies play for charity with us. We have quarterly events after our townhall company mtgs., community events, and employee recognition events like our "Circle of Awesomeness" celebration!

Kelley

Sr. Community & Culture Champion

How do you collaborate with other teams in the company?

We have such a collaborative and friendly environment, it's truly authentic and very different from other companies. We're genuinely happy to invest in each other's success and our ability to learn (both technically and personally ) as a team. Q2'ers are really good people I admire and have fun with, at work and socially.

Mo

Staff Software Engineer

How has your career grown since starting at the company?

I started out as an individual contributor, ultimately finding my passion as a Product Management Leader. Leadership here including SVPs, VPs and Directors in our Product and Engineering groups show a genuine and active interest in mentoring to aid in our career growth. I also like our “Q2 EDU” learning platform.

Clayton

Manager, Product Management

How do your team's ideas influence the company's direction?

It's important to see yourself as being part of something bigger then ourselves. Learning about people, and not just the work they're doing, but who they are, helps you become an empathetic and more effective leader. Tapping into what people *love* doing, and finding opportunities to match their passion and skills in their work is what we do!

Sherril

VP, Product and Engineering

How would you describe the company’s work-life balance?

I had no idea when I decided to come to Q2 how much fun working here would be. While we work hard to drive big results, we also find opportunities to have a great time. This is the first work environment where I truly feel that I have found a supportive work family.

Taylor

HR Business Partner

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