Service Desk Technician at Rapid7
Are you someone that has to have all the new technology toys 5 minutes after they have been released? A little obsessed with keeping things secure?
We are looking for a creative high energy person to join our savvy service experience team, who understands that technology is meant to empower people. The work will be consistently changing in a company that is growing. You will be part of a community which is fanatical about security and on a mission to make an impact in the global technology ecosystem.
What we bring to the table:
Awesome company culture
Dynamic people and environment
Focus on employee experience
Not afraid to try things (disciplined risk taking)
Mindset of continuous evolution
Can absorb information quickly and use it
Like fixing things, many things, all the time, people think you are weird because you like it
Are resilient under pressure, let’s face it, lots of prima donnas out there…
Have a strong desire to continually learn and grow professionally
Have an overwhelming need to find a permanent fix to something you have just fixed again, in fact you will lose sleep if you don’t…
Like to troubleshoot and want to do a victory dance when you find a solution
Understand that there are 10 types of people, those who understand binary, and those who don’t
Our Ideal candidate has:
1-3 years experience in a helpdesk / service desk capacity
Technical certifications in; Windows, Networking, Mac, Desktop Support
College or University Diploma
Desire to travel to other office locations
We have ambitious goals and need people that are dynamic, desire to be part of something greater than they are, and are passionate about technology. You have a chance to be part of a company that is changing how people think about information security. Your creativity will be highly valued and your nerdiness will seem normal. If you want a place where you can grow and make an impact, this is it.