Strategic Peer-to-Peer Fundraising Adviser

| Austin

The Peer-to-Peer Fundraising Adviser provides strategic guidance to their assigned accounts and Blackbaud’s Customer Success Team with the goal of helping organizations collect more donations than they ever thought possible for their amazing cause. The Blackbaud Peer-to-Peer team is here to change the world of giving while growing professionally and personally (and have fun in the process). Candidates should think big and strategically help customers with fundraising best practices, expansion opportunities and upsell recommendations that produce real results. The team will work collectively to solve problems faced internally and address challenges customers express with an ever-evolving peer-to-peer fundraising landscape. If you show up every day ready to help charities raise more money, do what you say and enjoy giving more than you take, this could be the team for you.

What you’ll be doing:

  • Serve an assigned cohort of accounts, in partnership with Customer Success and collaboration with Professional Services, towards the goal of increasing donations processed on Blackbaud Peer-to-Peer Fundraising, powered by JustGiving
  • Provide accountability for overall donations growth and accurate forecasting
  • Complement the Customer Success model by teaming up to focus on High Value campaign cultivation, growing transactional revenue through Blackbaud Merchant Services and sharing P2P specific best practices
  • Be an insightful leader in online and peer-to-peer fundraising best practices and contribute thought leadership, tips and tricks, and advice through the Blackbaud Community, webinars, customer calls, and user groups
  • Work closely with the Customer Success team and/or Product Managers to overcome objections regarding platform features, track product needs and fit, and develop meaningful, professional client-facing content to entice organizations to fundraise on Blackbaud Peer-to-Peer Fundraising, powered by JustGiving
  • Demo Blackbaud Peer-to-Peer Fundraising, powered by JustGiving and/or everydayhero as needed
  • Analyze high value business for new opportunities, suggesting campaigns and events, and presenting market-specific content valuable to organization growth
  • Act as subject matter expert for Peer-to-Peer Fundraising on all Blackbaud P2P solutions and communicate value related to services offerings
  • Work with disengaged organizations who either failed to launch Blackbaud Peer-to-Peer Fundraising, powered by JustGiving successfully or lapsed campaigns to re-ignite their interest and delight in using Blackbaud Peer-to-Peer Fundraising, powered by JustGiving (in partnership with Customer Success Team)

Experience Required

  • Proficient knowledge of peer-to-peer fundraising experience required (client or business side)
  • Proven track record of growing revenue from existing customer base
  • Awareness of Blackbaud’s Cloud Solutions, especially RENXT, everydayhero, eTapestry and Luminate Online TeamRaiser
  • Experience making data driven strategic decisions
  • Passion and knowledge of digital and online fundraising & engagement
  • Thrive in an environment where you can be resourceful, adapt, and respond quickly to change
  • Ability to not only build customer relationships but navigate internal collaborations to best serve the client
  • Excellent communication skills (oral and written)
  • Confidence to escalate any critical customer issues to appropriate internal teams
  • Share any and all product feedback to improve the Blackbaud Peer-to-Peer Fundraising, powered by JustGiving user experience
  • Demonstrated ability to prioritize and multitask in a deadline-driven environment
  • Demonstrated ability to work independently and make sound decisions under the position guidelines
  • Ability to collaborate as a productive and active team member
  • Bachelor’s Degree or Minimum of 5+ years of relevant Fundraising and/or Consultant experience required
Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • GroovyLanguages
    • jQueryLibraries
    • ReactLibraries
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • ExpressFrameworks
    • FlexFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • ApacheFrameworks
    • KafkaFrameworks
    • Event HubsFrameworks
    • ElasticSearchFrameworks
    • AnsibleFrameworks
    • MyBatis/JPAFrameworks
    • CassandraDatabases
    • HiveDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • AxureDesign
    • BalsamiqDesign
    • InVisionDesign
    • Aha!Management
    • JIRAManagement
    • Microsoft ProjectManagement
    • SalesforceCRM

Location

Located in the Domain area, just steps from the Metro station and access to all that Austin has to offer!

An Insider's view of Blackbaud

What are some social events your company does?

We try to do at least one event per month that caters to all interest areas, whether that’s our Pinewood Derby, our May the 4th Be With You Movie Marathon or Progressive Potlucks, where employees tour the office to pick up different parts of the meal. We also championed having a float in the Austin Pride Parade this year for the first time ever.

Stefanie Greene

HR Manager

How does the company support your career growth?

We have a very employee-focused environment. Our managers and team leads will often discuss career development strategies with us and offer opportunities to connect with people who can give us firsthand information about a role or experience. To help us be as successful as possible, they suit our strengths and the company's needs.

Kristin Nelson

Team Lead, Sales

How do your team's ideas influence the company's direction?

We have changed our fundamental offering from a software solution to a series of capabilities and analytics that have an immediate and measurable impact on customer outcomes. This allows our sales team to be highly consultative with clients, introduce them to a broader community and have confidence that the outcomes we promise will be delivered.

Brandon Phipps

VP of Sales and Market Development

How has your career grown since starting at the company?

In just over 3 years, I went from an associate account executive to a sales team lead and was then given the opportunity to completely re-imagine the inside sales team here in Austin. We are growing very fast, and one of our team’s fundamental purposes is to support this growth by generating top-notch sales talent that can be promoted.

Stephen Bach

Inside Sales Manager

What are Blackbaud Perks + Benefits

Blackbaud Benefits Overview

At Blackbaud, we know how important it is to have good, affordable health and group benefits
and a retirement program that helps you save for your future. That’s why we offer competitive benefits that
can provide protection, peace of mind, and savings. Whether it’s health care, income protection, retirement savings, or other benefits, we’ve got you covered!

Culture
Volunteer in local community
Helping good take over is fundamental to Blackbaud. It can be as simple and personal as contributing to low waste in the office or leading a food/toy drive or championing a volunteer activity.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
The B-Healthy Incentive rewards our employees for participating in important wellness activities.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Match charitable contributions
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
We recognize the need to balance work and life priorities. Starting off, we offer 4 weeks of paid time off, with up to 6 weeks for tenured employees.
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Parking
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Blackbaud recognizes that an educated workforce is a strong workforce. We offer ​a $3000 per year tuition reimbursement to assist with the costs incurred from continuing education.
Diversity Program
We are committed to creating a diverse and inclusive workplace (Recognized by Forbes in 2019) through cultural awareness and competency training programs, as well as Affinity group representation.
Lunch and learns

Additional Perks + Benefits

Volunteer for vacation time earning an additional 3 days per year PTO.
Endless volunteer & community involvement opportunities.
Matching gifts for donations.
9 paid holidays
Inclusive work environment as recognized by Anitab.org as Top Company for Women Technologists.

More Jobs at Blackbaud64 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR
Internships
Marketing
Operations
Product
Project Mgmt
Sales
Internships
new
Austin
Operations
new
Austin
Project Mgmt
new
Austin
Developer
new
Austin
Operations
new
Austin
Product
new
Austin
Developer
new
Austin
Operations
new
Austin
Sales
new
Austin
Developer
new
Austin
Operations
new
Austin
Sales
new
Austin
Marketing
new
Austin
Design + UX
new
Austin
Operations
new
Austin
Operations
new
Austin
Operations
new
Austin
Operations
new
Austin
Operations
new
Austin
Data + Analytics
new
Austin
Developer
new
Austin
Developer
new
Austin
Developer
new
Austin
Project Mgmt
new
Austin
Design + UX
new
Austin