SVP, Digital Operations
It's not every day we have a chance to make the world a healthier place—but here, it’s our way of life. Idealistic? Maybe. Deeply pragmatic? Always. Real Chemistry is a global health innovation company that has carved out its space at the intersection between healthcare, marketing and communications, tech, and the people at the heart of it all. It’s with a great sense of purpose that we work together with brave health and wellness companies to create and inspire healthier, happier, and longer lives. It’s our passion. And if you’re still reading, we’re guessing it might be yours too. We are looking to add to our alchemic mix of more than 2,000 talented professionals. At Real Chemistry, we don’t just wish the world was healthier. We leverage tech, data and creativity to make it so. You in?
Job Summary
We are currently seeking a SVP, Digital Operations to lead the development of digital execution at Real Chemistry. In this role you will partner with clients and internal teams to design, implement, and resource long-term digital solution strategies.
As the SVP, Digital Operations you will be responsible for uniting engineering, account, and strategy teams to develop, recommend solutions that meet our clients’ omnichannel digital objectives. You have expertise around designing and implementing digital solutions across email, website development (micro and macro sites), and CRM solutions that form cohesive solutions for digital together perfectly. A deep understanding of digital marketing ecosystems such as emails, banners, websites and conference pieces are essential.
Who'll Love This Job
- You speak digital ops fluently -- you know every step required in digital execution, cause you’ve been in nearly every role. Your understanding of all key players, and the digital marketing landscape make you the keystone in every digital client success story.
- You drive for results – proactive in identifying and engaging clients and identifying their needs, as well as resourcing internal teams to develop roadmaps designed to drive our client’s organizational objectives to success.
- You’re curious and you care – you love being involved in all aspects of a digital solution offering from top to bottom. You come in with the want to learn, then build, then grow RC’s current digital clients and their businesses in order to best utilize our existing practice teams.
- You know how to evangelize the good word of digital implementation – your ability to maneuver complex organizational dynamics is flawless – developing channels and networks to identify pitfalls, and bring folks together to design better processes, is innate to you.
What You’ll Do
- Help our digital solution teams to grow business. Selling in more healthcare and marketing technology solutions including websites, dashboards, apps, banner ads, and email campaigns.
- Get to know our current offerings, and work in partnership with our existing teams to bolster service offerings in areas we can maximize client results and growth opportunities.
- Partner closely with Project Management to get in there with clients to identify immediate areas of opportunity for their success, winning client buy-in, tailoring SOWs, intaking requirements, creating user experience workflows, and delivering (repeatable) results.
What We’d Like to See
- A significant amount of demonstrated success building a range of digital marketing solutions for businesses in a consultative capacity, and ideally building a solution that you’ve iterated on and sold repeatedly.
- 5+ years experience managing expectations and deliver across several different technical and client-facing teams.
- Comprehensive understanding of the backend and frontend of digital marketing system, and in-depth understanding of what’s required to build technical assets for websites, dashboards, banner ads, etc.
- Significant team management experience, with robust expertise training up groups and evaluating technical resource for onsite versus offsite demands. for your team members. You are a self-starter and has had their own development business and are comfortable being client-facing
Real Chemistry is currently operating with a flexible, hybrid approach and giving our teams the ability to operate in the way that works best for them – at home, in office or a mix. * We trust our people to decide what works best for them, working together with their teams and leaders to support our customers and make the world a healthier place. This policy will continue to be evaluated and may change in the future as we seek to ensure our people stay inspired, engaged, and motivated to do their best work.
*All employees who work in a Real Chemistry office, travel for business, or attend a Real Chemistry sponsored event must be fully vaccinated against COVID-19. Employees who qualify for a religious or medical exemption to receiving a COVID-19 vaccine are advised to work with our People team for accommodation.
Real Chemistry offers a comprehensive benefit program and perks, including flexible PTO, expanded paid leave for new parents including Your 4th Trimester ® , a program that helps new parents transition back to work, and a five-week sabbatical program. Other perks include Income Protection, Retirement plans/401(k) match, and cell phone savings plans. Learn more about our great benefits and perks at: https://www.realchemistry.com/
Real Chemistry is committed to being an Equal Opportunity employer. As such, we seek motivated and qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. We strive to employ, motivate, advance and reasonably accommodate any qualified employees and applicants. We believe diversity of persons and ideas forms the most comprehensive, forward-looking company.