SVP, Revenue Strategy & Operations

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Job Description:
As the Head of Revenue Strategy and Operations, you will partner with our Chief Revenue Officer (CRO) and Chief Marketing Officer (CMO) to create a clear, compelling go-to-market strategy and build the operations teams to support that strategy. You will report to the Chief Revenue Officer and partner closely with the CRO, CMO and their leadership teams; teams that create demand for our platform, build our brand, attract and on-board new customers, and retain our existing customers in ways that support our high growth trajectory. You will also partner with our Chief Financial Officer (CFO) to build a billing's forecast that can be used with key stakeholders, and a commission plan that fits within our operating plan.
You will take our vision and partner to build a GTM strategy and operational roadmap for how we make the vision a reality You will lead the operational engine, helping us anticipate needs, use data for decision making, and streamline processes and build efficiencies. Not only will your work create incredible business performance, it will also create cohesion and continuity in all the touch points that impact the customer buying experience. Your work will span strategy, operations, problem solving and leading a stellar team. You will be at the forefront of growth as we scale our company from one stage to the next.
What you'll own:

  • Alongside the CRO, develop our GTM strategy that will deliver our billings growth and operating margin targets.
  • Build operational cohesion and strong execution by knitting together the different functions of our GTM team.
  • Develop a data-driven, probability weighted billings forecast for the business; drive continual improvement in our billings forecasting, pipeline management, segmentation, quota, territory setting, demand generation, and pipeline forecasting processes.
  • Lead the team in getting ahead of critical strategic and operational initiatives on our road map. Specifically will lead teams responsible for operations across sales, customer success, marketing, and professional services.
  • Create a new standard for operational excellence within GTM operations. Establish new processes and refine current ones - process improvement activities for all functions, consider risks and opportunities, recommend and lead changes.
  • Design our GTM strategy to support decision making. Own our data sets, dashboards, KPIs, and ultimately our decision making framework; serve as an internal advisor to the team, coaching and providing direction on GTM strategy.
  • Develop an excellent communication framework and partnership across the GTM teams, organizational functions and executive leaders.
  • Guide and influence larger, cross-divisional teams outside of your direct span of control in order to achieve company strategic and operational initiatives.
  • Push the sales, success, and marketing teams forward and drive speed to the business.
  • Lead a high performing Revenue Strategy and Operations team.


Who you are:

  • A top-tier and mature leader who's been leading revenue, sales and/or marketing strategy and ops for years.
  • A strategic forward-thinker who anticipates needs. You dream up what needs to be done and work backwards to drive a team to complete it.
  • An amazing communicator and effective influencer. People trust and follow you. People come to you with advice on how to lead through difficult, candid conversations.
  • A confident, transformational yet hands-on leader who sets the vision and gets in to do the work.
  • A life-long learner who is committed to continual improvement of self and team.
  • You marshal support from leaders and earn credibility through your expertise on process and systems.
  • You are analytical, lead with critical reasoning and creative problem solving, and use data to drive influence and strategy. AND you also think about systems holistically with the customer experience at the forefront.
  • You thrive in ambiguity and can work in a world when there isn't total clarity.
  • You have a collaborative and flexible approach, with a bias for action.
  • You are totally drawn to Pluralsight's mission and values.
  • You're committed to demonstrating behaviors consistent with our values, and agree to have your performance measured by it.
  • You like building as much as growing and scaling existing programs.


What you've done:

  • Have worked alongside senior executives like a CRO, Global heads of Sales, and CMO delivering exceptional results.
  • This work for medium or large companies (likely larger than 1B+ in revenue), leading sales operations at scale.
  • Loves SaaS and fast growth tech.
  • Have created and led successful, high performing teams in a fast-paced environment.
  • Have worked in a constantly evolving environment where you would need to adjust strategies and realign priorities.
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Location

Feed off the energy of Downtown Austin. Sit in the grass of the Capital, talk business over Medici coffee, and become a regular at a local lunch spot!

An Insider's view of Pluralsight

How would you describe the company’s work-life balance?

Oh, it is incredible here. Pluralsight constantly reminds me how important I am to the company both personally and professionally. Pluralsight creates a space where I can work, grow, and connect with similar people in so many different parts of the world while still leaving enough room for me to focus and find joy in my personal life as well.

Chris (he/him)

Executive Assistant to the CMO

What's the biggest problem your team is solving?

The goal of a user profile is to provide a sense of identity in a personalized and centralized portfolio. Today, users provide this data in many different ways throughout the platform. Our greatest challenge is to build a unified profile with a centralized view of a user’s data to paint one clear picture of all their interactions in the platform.

Anesha (she/her)

Senior Product Manager | seeColor ERG Chair

What does career growth look like on your team?

We embrace a mindset of continuous improvement and encourage team members to take ownership of their careers. As part of that, we advise leaders and team members to co-create development plans. Whether it be up-skilling, re-skilling, or expanding their influence we believe in investing skills development and facilitating growth experiences.

Ai-ling (she/they)

SVP of Skills Content Platform

What makes someone successful on your team?

A successful individual brings their true self to work. Teams do not benefit from a group that contains like minded individuals from similar backgrounds. We learn so much from each other and about ourselves when we have a team with diverse ways of thinking and experiences. It also creates a healthy, challenging environment that befits the company.

M.A. (she/her)

Sr. Manager, Product & Technical Support

What are Pluralsight Perks + Benefits

Pluralsight Benefits Overview

LIVE YOUR BEST LIFE
In and out of the office

UNLIMITED PAID TIME OFF
Take time off when you need it. And we actually want you to use it.

SUMMER FRIDAYS
Enjoy five Fridays off during the summer months in your respective region.

PARENTAL LEAVE
Welcome your newest addition, whether by birth or placement, with 16 weeks of leave + 6 weeks of flex return.

WELLNESS
Stay on your A-game with standing desks and gym reimbursements.

MEDICAL COVERAGE
Comprehensive medical, dental and vision coverage with a few medical plan options to give you, your spouse or domestic partner and your children flexibility. Plans include mental health, infertility, bariatric, and acupuncture coverages.

TOTAL REWARDS
Feel appreciated with fair salary, bonus plans and 401k matching with immediate vesting.

OFFICE (AND HOME OFFICE) PERKS
Level-up office life with a snack wall, catered lunches and free massages, or for remote employees, make work from home work for you with our Remote Workspace Reimbursement program

TUITION REIMBURSEMENT
Learn something new and let us help you with the bill.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Women @ Pluralsight, seeColor, PRIDE @ Pluralsight
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Even when your office is your living room, it can be good to get away from it. All Gurus get four weeks paid time off, 10 sick days, and enough holidays to make a banker blush.
Paid volunteer time
Paid holidays
We offer all employees paid time off for all major holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
Recreational clubs
Relocation assistance
Fitness stipend
Pluralsight reimburses up to $50 per month for health and fitness services and activities.
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

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