Arrive Logistics
Arrive Logistics is one of the fastest-growing freight brokerages in the nation.
Austin, TX
Remote

SVP of Strategic Customers (West Coast)

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As an SVP of Strategic Customers at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This role will require new business development. In addition to identifying new business opportunities, you will be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

On our growing team, you will play a vital role in the development of our business as we continue to solidify ourselves as a major player in the 3PL space. This is a unique opportunity to leverage your experience in supply chain to contribute to a competitive, forward-thinking organization. We are looking for a seasoned leader to come in with high energy and vision, set the tone, and get results through new business acquisition and existing account penetration.

In this role, you will:

  • Leverage your experience as a trusted logistics advisor to get Arrive Logistics in front of senior leadership at selected regional accounts.
  • Cultivate executive sponsorship by demonstrating your depth of industry, shipper and market knowledge.
  • Increase Arrive’s footprint by selling, developing and designing custom solutions for our new clients and our largest active clients.
  • Contribute to new business acquisition through consultative selling and creative vision.
  • Set the growth vision for Arrive largest accounts; develop & improve upon processes in order to continually go above & beyond for our clients.
  • Skillfully negotiate rates & volumes with accounts for a variety of transportation services.
  • Own Arrive’s core growth metrics for the clients in your territory.
  • Own the Quarterly Business Review process and develop innovative ways to present critical metrics to illustrate Arrive’s brand & growth.
  • Prevent leakage to competition by establishing best in class Service Level Agreements (SLAs).
  • Prepare Corrective Action Plans (CAPs) as needed and work with operations to implement them.
  • Manage mission critical issues and ensure overall customer relationships are thriving.
  • Mentor younger sales team members when needed and appropriate.
  • Remain up-to-date on logistics, supply chain, and transportation trends.
  • Stay vigilant on competitive service offerings and technology platform innovations.
  • Work in your respective market(s), traveling up to 75% or more when necessary. This is a remote role that will focus on territories on the West Coast.

The ideal candidate is/has:

  • 10+ years of professional experience in the transportation industry.
  • 5+ years of experience in a transportation or supply chain role at a large shipper.
  • Demonstrated ability to work closely with a sales floor and sales management.
  • Strong communication and presentation abilities.
  • High level of initiative and hustle.
  • Able to work independently, as the role will not be based out of an office.
  • Able to collaborate with a seasoned team of executive customer relations professionals. The team will be comprised of 10+ professionals working together to drive Arrives’ growth.

Why Arrive?

  • Take advantage of excellent benefits, including health, dental, vision, and life coverage.
  • Invest in your future with our matching 401K program.
  • Leave the suit and tie at home; our dress code is casual!
  • Eat for free on Fridays…lunch is on Arrive.
  • Grab a bite at the delicious food trucks located at the MET center.
  • Sweat it out using our on-site, state-of-the-art gym & yoga studio!
  • Recharge your batteries at our fully stocked caffeine bar.
  • Soothe aches and pains with our monthly in-office massages.
  • Get active at the MET Center’s hike and bike trails and disk golf course.
  • Shoot some hoops at our basketball court or serve it up at our tennis court!
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What are Arrive Logistics Perks + Benefits

Arrive Logistics Benefits Overview

We know that attracting and retaining top talent takes more than happy hours and break room ping-pong tables. (But yes, we have those too.) That’s why we strive to make Arrive the kind of place we all want to be every day. We invest heavily in every facet of the employee experience, and that starts with the full suite of benefits enjoyed by each and every team member.

Competitive base salary and quarterly bonus opportunities
Excellent health, vision and dental insurance
Matching 401(k) plan and vesting opportunities
Generous PTO Packages
Professional development tools like LinkedIn Learning at your disposal
Investments in your health, including access to Calm and Class Pass
Sales and employee rewards programs
Free lunch on Mondays and Fridays
Free on-site parking
Relocation assistance no matter where you’re moving from

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
President's club
Employee awards
Flexible work schedule
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Hardship benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
Relocation assistance
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training

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