Arrive Logistics
Arrive Logistics redefines the standard for service in freight.
Austin, TX
Remote

SVP of Strategic Customers (West Coast) at Arrive Logistics

| Remote
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As an SVP of Strategic Customers at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This role will require new business development. In addition to identifying new business opportunities, you will be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.
On our growing team, you will play a vital role in the development of our business as we continue to solidify ourselves as a major player in the 3PL space. This is a unique opportunity to leverage your experience in supply chain to contribute to a competitive, forward-thinking organization. We are looking for a seasoned leader to come in with high energy and vision, set the tone, and get results through new business acquisition and existing account penetration.

In this role, you will:

  • Leverage your experience as a trusted logistics advisor to get Arrive Logistics in front of senior leadership at selected regional accounts.
  • Cultivate executive sponsorship by demonstrating your depth of industry, shipper and market knowledge.
  • Increase Arrive’s footprint by selling, developing and designing custom solutions for our new clients and our largest active clients.
  • Contribute to new business acquisition through consultative selling and creative vision.
  • Set the growth vision for Arrive largest accounts; develop & improve upon processes in order to continually go above & beyond for our clients.
  • Skillfully negotiate rates & volumes with accounts for a variety of transportation services.
  • Own Arrive’s core growth metrics for the clients in your territory.
  • Own the Quarterly Business Review process and develop innovative ways to present critical metrics to illustrate Arrive’s brand & growth.
  • Prevent leakage to competition by establishing best in class Service Level Agreements (SLAs).
  • Prepare Corrective Action Plans (CAPs) as needed and work with operations to implement them.
  • Manage mission critical issues and ensure overall customer relationships are thriving.
  • Mentor younger sales team members when needed and appropriate.
  • Remain up-to-date on logistics, supply chain, and transportation trends.
  • Stay vigilant on competitive service offerings and technology platform innovations.
  • Work in your respective market(s), traveling up to 75% or more when necessary. This is a remote role that will focus on territories on the West Coast.

The ideal candidate is/has:

  • 10+ years of professional experience in the transportation industry.
  • 5+ years of experience in a transportation or supply chain role at a large shipper.
  • Demonstrated ability to work closely with a sales floor and sales management.
  • Strong communication and presentation abilities.
  • High level of initiative and hustle.
  • Able to work independently, as the role will not be based out of an office.
  • Able to collaborate with a seasoned team of executive customer relations professionals. The team will be comprised of 10+ professionals working together to drive Arrives’ growth.

Why Arrive?

  • Take advantage of excellent benefits, including health, dental, vision, and life coverage.
  • Invest in your future with our matching 401K program.
  • Leave the suit and tie at home; our dress code is casual!
  • Eat for free on Fridays…lunch is on Arrive.
  • Grab a bite at the delicious food trucks located at the MET center.
  • Sweat it out using our on-site, state-of-the-art gym & yoga studio!
  • Recharge your batteries at our fully stocked caffeine bar.
  • Soothe aches and pains with our monthly in-office massages.
  • Get active at the MET Center’s hike and bike trails and disk golf course.
  • Shoot some hoops at our basketball court or serve it up at our tennis court!

See More
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Where we are

Our headquarters is located at the MetCenter, a business park in Central Austin that is minutes from downtown Austin and the airport.

Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • GraphQLLibraries
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • RedisDatabases
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What are Arrive Logistics Perks + Benefits

Arrive Logistics Benefits Overview

At Arrive, your ambitious goals will be appreciated in an environment that provides the training, mentoring, and tools to succeed. You will be empowered to create your career and experience the success that comes with solving problems, building relationships, and boldly growing business. Oh, and you'll have some fun too.

Culture
Volunteer in local community
Arrive supports community outreach opportunities throughout the year. Most recently, we supported a canned food drive for the Central Texas Food Bank!
Partners with Nonprofits
Arrive supports nonprofit opportunities throughout the year. Most recently, we participated in an Angel Tree to provide holiday cheer children & adults with disabilities through Easterseals.
Friends outside of work
Eat lunch together
Intracompany committees
Arrive currently has a party planning committee that takes ownership of our semi-annual company-wide events. We are always looking for leaders to start committees of their own!
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Arrive's leadership is comprised of individuals with diverse backgrounds, experiences, and ideas. Our Chief People Officer is focused on the constant creation and improvement of our D&I initiatives.
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
We recently created a diversity and inclusion committee led by 10 diverse members with various roles and responsibilities at Arrive. They meet once a month.
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
We are looking forward to Wellness Month in January! Over the course of the month, we will have fitness professionals on-site to educate our employees on how to set themselves up for a healthy 2020!
Retirement & Stock Options Benefits
401(K)
You will be eligible to make 401K contributions the quarter following 60 days of employment with Arrive.
401(K) Matching
Arrive begins matching 50% of your 401K contributions up to $4,000 at the beginning of the quarter following one year of employment.
Performance Bonus
Arrive awards annual performance-based bonuses for certain roles. Additionally, Arrive uses an internal rewards & recognition tool where earned points can be redeemed for gift cards, cash and perks!
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Open House events, Holiday Parties, and other Arrive sponsored events are all family-friendly!
Vacation & Time Off Benefits
Generous PTO
Our Technology department enjoys an Unlimited Vacation Policy, as do our People Managers and employees with 5+ years of tenure. Our PTO policy allows for 7-15 days of accrued time off and 5 sick days.
Paid Holidays
Paid Sick Days
Arrive employees receive 5 hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Company Outings
Departments across Arrive Logistics offer various opportunities for outings throughout the year.
Free Daily Meals
Employees get free lunches every Friday from different vendors around Austin!
Stocked Kitchen
We provide a variety of soft drinks, sports drinks & sparkling water at no cost. If you are looking for a caffeine fix, we have an on-site cafe where you can order specialty espresso & coffee drinks.
Some Meals Provided
Employees get free lunch every Friday!
Happy Hours
Parking
We offer free on-site parking at our Austin Headquarters.
Recreational Clubs
Relocation Assistance
For candidates re-locating from out-of-state, we offer $1,000 relocation reimbursement. For candidates re-locating from in-state, we offer $500 relocation reimbursement.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Arrive Logistics offers a variety of professional development opportunities like online courses, networking events, and conference attendance.
Diversity Program
Lunch and learns
Departments at Arrive Logistics hosts lunch and learn meetings once per month.
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

An Insider's view of Arrive Logistics

What’s the vibe like in the office?

The vibe is a mix of relaxed and high intensity... Relaxed in a sense that its very easy to talk to anyone in the company (including leadership) and everyone is approachable. High intensity in the way that everyone is striving for the same goals and the work is exciting, challenging, and high impact.

Gary

Associate Product Manager

How do you collaborate with other teams in the company?

We take a very hands on approach to collaboration. Arrive is made up of very knowledgeable people that are passionate about the company and what we do. Our best collaboration happens when we all get in a room to brainstorm, share ideas, and challenge each other until we come up with the best solution.

Tyler

Principle Product Manager

What makes someone successful on your team?

The easy answer is to deliver a valuable yet efficient Product to the business and it's stakeholders. However, within our team dynamic, I believe someone's success is seen when they correctly assess the business' problem(s), deliberate on a possible solution(s) to address that problem, and execute the plan to fix it.

Rob

Product Coach

How do you empower your team to be more creative?

Hire talented people and then take a step back and let them do what they do best. I encourage my employees to aim high and embrace the company vision. Failure happens, but I'm there to remind them that falling short is the price of aiming high - This is almost always a price worth paying. My job is to provide mentorship and celebrate innovation!

Marc

VP of Software Engineering

How has your career grown since starting at the company?

Since starting at the company a year and a half ago, I moved from a mid-level role to a managerial role. Arrive recognizes your achievements and also takes into consideration your career aspirations. Managers work with you to help you develop the skill-set needed to take you to the next level in your career and challenge you to reach your goals.

Heather

Product Manager

Jobs at Arrive Logistics
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Learn our industry from the ground up through formal training, on-site shadowing, and on-the-job education. Master the details of our open tech positions, including role responsibilities and candidate qualifications. You’ll know your roles and what makes them exciting! Build relationships with our IT and Product hiring managers. Over time, you’ll have a full understanding of their candidate preferences, non-negotiables and team dynamics. Act as the subject matter expert on the job market. You know talent market trends, and can provide insight on key factors and challenges that a new role could present. Find talent! Using LinkedIn, campus resources, various job boards and our Applicant Tracking System, Lever, you will hunt for technology’s top candidates and get their attention. You will leverage these tools and more to get in touch with the right candidates every time. Bring a passion and drive for finding candidates of all backgrounds. Teach the basics of technology recruiting & job market to the rest of our Recruiting team as we work to build a true competency in technical recruiting.

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Software Engineer (Front End)

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Coverage Specialist (Temp-To-Perm; Review At 60 Days)

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Learn the business in our one-week training program, designed to get you ramped quickly & effectively. Hustle! We want reliable team members who will show up on time and get the job done. Get on the phone! This is a high-volume role, so be prepared for lots of outbound calls to carriers across the country. Take inbound calls from carriers who are interested in hauling freight for Arrive. Secure capacity by selling shipments over the phone to carriers who meet our strict requirements. Problem solve through issues that occur during transit. Communicate internally with our customer sales team & keep them updated on the status of their customers’ shipments. You are their point of contact for all tracking updates!

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Carrier Relations Specialist

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As a Carrier Relations Specialist, you will be supporting the accounting team to ensure the Accounts Payable functions run smoothly. The Carrier Relations Specialist provides support to both our external carriers and internal carrier sales department. They process and monitor outgoing payments. The Carrier Relations Specialist works closely with our customer, carrier, and accounting teams.

Training and Onboarding Manager

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Account Executive

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This is an exciting opportunity to apply your skills to an organization undergoing amazing growth and cutting-edge technological transformation! As a Senior Staff Engineer at Arrive, you’ll be joining a ground floor, highly ambitious team for a career-defining opportunity to transform our business from the ground up alongside industry experts. Rarely do you find a job with such a clear opportunity for directly impacting the company’s bottom line

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Arrive Logistics
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1 week ago
Arrive Logistics is seeking a full-time layout graphic designer to create content that will be used internally and externally for brand, communication, sales and recruiting purposes. In this role, you will execute and collaborate on brand, multimedia and graphic design projects through the creative development process, from kick-off through concept inception to production to final asset delivery. You will be a critical part of the development process for high-visibility campaigns and initiatives to meet business objectives. You will be responsible for the creation of engaging materials for our team as well as our partners. In addition, you will design marketing resources for our customers that are aesthetically clear, compelling and on brand. The ideal candidate will embrace the challenge of handling a healthy mix of high volume proactive and reactive work.

Summer 2021 Sales/Operations Intern

Arrive Logistics
Austin
1 week ago
Dates: 6/1 OR 6/7 through 8/20 Compensation: $15.50/HR Location: Austin, TX (In office) What will you be doing? You will be supporting either our sales or operations team. Our interns have the ability to make a real impact by either supporting our customer accounts or finding coverage for high-priority freight! What does training look like? You will learn from industry leaders all Summer long! Our Intern Program Manager will lead you through

Senior Data Engineer

Arrive Logistics
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1 week ago
As a Senior Data Engineer at Arrive Logistics, you’re joining a small team with big plans to improve the way our teams in the analytical space work with data. You’ll work alongside Data Infrastructure, Data Engineering, and DevOps specialists within our Platform Engineering team to define and deploy new data infrastructure and tooling as well as own the pipelines that ingest and transform data integral to our analytics, BI, and data science initiatives. We’re building our Data Platform from the ground up and as one of the early team members you’ll have a great opportunity to help define the landscape.

Director of University Relations

Arrive Logistics
Austin
1 week ago
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Senior Data Scientist

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Software Engineer (Back End)

Arrive Logistics
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This is an exciting opportunity to apply your skill set to an organization undergoing amazing growth and technological transformation! As a .NET Developer at Arrive, you’ll be embracing a career-defining opportunity to transform our business from the ground up alongside industry experts. If you possess strong skills and a desire to make an impact, then we want to hear from you!

Customer Relations Clerk

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Austin
1 week ago
As a Customer Relations Clerk, you will be supporting the Customer Relations Specialist team to ensure the Accounts Receivable functions run smoothly. The Customer Relations Clerk provides financial, administrative, and clerical services. They process and monitor incoming payments and secure revenue by verifying and posting receipts. The Customer Relations Clerk works closely with our customer, carrier, and accounting teams.

Senior Software Engineer (Back End)

Arrive Logistics
Austin
1 week ago
Build microservices using the latest methodologies and technologies. You’ll work in .NET a lot, but you’ll choose the best languages, libraries and frameworks for the task at hand. Learn the underlying data and work effectively with SQL Server and whatever other stores we adopt. Join an amazing team that's built to operate autonomously, collaborate easily and produce capital-Q Quality products while never forgetting the importance of team culture. Collaborate with developers outside your team through guilds, hackweeks, pull requests, design sessions and tech reviews to broaden your knowledge, friendships and impact. Collaborate creatively with top-notch product and design teams. Function effectively as part of a team of professionals and provide technical leadership when the opportunity presents itself.

Recruiting Operations Manager

Arrive Logistics
Austin
1 week ago
As the Recruiting Operations Manager at Arrive Logistics, you will join a team of Talent Acquisition professionals who are obsessed with quality. In this role, you will ensure the quality of our work reaches new heights through strong process documentation, diligent reporting, and thorough data analysis. You will partner with Recruiting management and leaders throughout the organization to give structure and transparency to the Recruiting

Senior Software Engineer (Front End)

Arrive Logistics
Austin
1 week ago
This is an exciting opportunity to apply your skill set to an organization undergoing amazing growth and technological transformation! As a .NET Developer at Arrive, you’ll be embracing a career-defining opportunity to transform our business from the ground up alongside industry experts. If you possess strong skills and a desire to make an impact, then we want to hear from you!